Cons (-) The window in our bedroom fell in on top of one of our beds and we got no satisfaction what's so ever from the staff. An absolute nightmare of a hotel.
3 stars
The Edgbaston Palace Hotel
198-200 Hagley Road, Birmingham, B16 9PQ, United Kingdom
Birmingham, United Kingdom
See location+44 121 452 1577Provider
Provider for The Edgbaston Palace Hotel
Provider for The Edgbaston Palace Hotel
Provider for The Edgbaston Palace Hotel
Overview
Situated in Birmingham, The Edgbaston Palace Hotel is a short drive from Bull Ring Birmingham and Birmingham City Football Club. It also features laundry facilities, a coffee bar and a 24-hour reception.
The hotel has a dry cleaning service, luggage storage and porters. Additionally, the multilingual staff are on hand to offer local information.
All of the traditional rooms at The Edgbaston Palace Hotel feature a hair dryer.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close by when looking to sit down to a meal. In the evening, guests are able to enjoy a drink in the comfortable lounge bar.
Bearwood Bus Station and Five Ways Railway Station are within walking distance of The Edgbaston Palace Hotel. Broad Street is a 10-minute drive from the hotel.
Latest deals for The Edgbaston Palace Hotel
Amenities at The Edgbaston Palace Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Meeting/Banquet facilities
- Internet
- Laundry service
- Laundry facilities
- 24hr front desk
- Safe
Services and conveniences
- Room service
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Bar/Lounge
Basics
- Free Wi-Fi
- Internet
General
- Storage available
Health and safety
- Safe
Reviews of The Edgbaston Palace Hotel
7.0
Good
1497 verified ratings
Wonderful
321
Very good
184
Good
384
Okay
170
Fair
194
Mediocre
109
Poor
135
Summary of reviews
Guests say
Guests frequently reported poor service, with rude and unhelpful staff being a common complaint. Cleanliness issues, including mould and damp rooms, were highlighted in multiple reviews. However, some guests appreciated the good location and spacious rooms, as well as the friendly staff in the dining area. Overall, the hotel seems to have potential but suffers from significant management and maintenance issues.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7 out of 10
1330 reviews
6.2 out of 10
2 reviews
5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
Guests staying at The Edgbaston Palace Hotel can enjoy a unique dining experience at the on-site restaurant, which offers a convenient option for those looking to have a meal nearby. In the evening, guests can also relax and enjoy a drink in the comfortable lounge bar.
Are there any concerns about the hot water supply for showers during winter?
One guest mentioned that the water was not hot enough for winter showering. It's advisable to check with the hotel about the hot water supply during the winter season to ensure a comfortable stay.
What are the available services at the hotel's front desk?
The hotel's 24-hour reception offers a range of services, including local information provided by the multilingual staff, luggage storage, and porters, ensuring that guests have access to assistance and information whenever needed.
Is there any feedback about the payment process at the hotel?
One guest mentioned an experience where the staff asked for their bank card after they had already paid. It's recommended to clarify the payment process with the hotel staff to ensure a smooth and transparent transaction.
What transportation options are available near the hotel?
Bearwood Bus Station and Five Ways Railway Station are within walking distance of The Edgbaston Palace Hotel, providing convenient transportation options for guests. Additionally, Broad Street is a 10-minute drive from the hotel, offering easy access to the city's attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as the National Sea Life Centre, Ikon Gallery, Symphony Hall, and Winterbourne House & Garden, making it easy to plan enjoyable outings during your stay.
Consider Room Selection
Some guests recommend requesting a room away from the main road to minimize traffic noise, ensuring a more peaceful stay.
Take Advantage of On-Site Dining
Guests have enjoyed the unique dining experience offered at the hotel's restaurant, making it a convenient option for delicious meals during your stay.
Plan for Early Check-In
If you need to check in early, it's advisable to contact the hotel in advance to make arrangements, as early check-in is subject to room availability.
Inquire About Accessibility
For guests with mobility concerns, it's recommended to inquire about the accessibility features and request a room that meets specific needs, as the hotel offers increased accessibility and an elevator.
Utilize Laundry Services
The hotel provides laundry facilities and a laundry service, which can be convenient for guests needing to refresh their clothing during their stay.
Enjoy the Garden
Take advantage of the hotel's outdoor garden area, which provides a tranquil space to relax and unwind after a day of exploring the city.
Check for Special Events
The hotel offers wedding services and conference rooms, making it a potential venue for special events or business gatherings. It's worth inquiring about these services if you have such needs.
Seek Local Information
The multilingual staff are available to offer local information, providing valuable insights and recommendations for exploring Birmingham and its surroundings.
Consider Transportation Options
The hotel is within walking distance of bus and railway stations, offering convenient transportation options for exploring the city and its attractions.
Location
198-200 Hagley Road, Birmingham, B16 9PQ
What's nearby
- Utilita Arena Birmingham1.4 mi
- Brindleyplace1.4 mi
- Broad Street1.4 mi
- University of Birmingham1.5 mi
- The Cube1.6 mi
- The Mailbox1.7 mi
- Birmingham Central Library1.8 mi
- Edgbaston Cricket Ground2.1 mi
- Snowhill2.1 mi
- Birmingham City Centre2.2 mi
- St. Chad's Cathedral2.2 mi
- Bull Ring Birmingham2.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Edgbaston Palace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Edgbaston Palace Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BirminghamMost recommended
See most recommended stays in BirminghamGood to know
Value for money | 6.0 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Birmingham |
Distance to airport | 8.5 mi |
Everything you need to know for your stay in Birmingham
Complete your trip
Popular destinations