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The shower was excellent!!! The room looked old and worn. Our bathroom wasn't very clean. There was hair and dirt on the floor.
transport to and from airport friendly bar staff. small cramped room dirty carpet not the room shown on internet.
It was comfortable and reasonably clean The room had a damp smell to it and the bathroom was in need of refurbishment
Wonderful staff at the Normandy and the food in the restaurant is great. It is a bit on the retro side but the rooms are clean and comfortable, and we know we can leave or car safely while we are on holiday. The only down side was the transport back from the airport. There wasn't enough room for all the people who required transport to get on.
I liked the relaxed and efficent way the staff took time to treat you as an individual guest.
proximity to the airport restaurant staff
The room was clean and quiet.The breakfast was very good
Clean, warm comfortable Decor a little tired
The staff were very helpful The decor was a little tired
room was spacious, hotel staff were lovely no hot water at all in room, was told this was due to everyone taking shower/bath at same time, however i tryed several times. Dined in stakes n stuff within hotel, waited 1 hour 15 minutes between starter and main course, ended up having to cancel food after starter. Hotel room itself was good size however wallpaper falling off walls and cleanliness not how i would like it
I have stayed in the hotel previously and found once again value for money. In addition to this the staff are very helpful and professional. the food is superb and the portions very good, great atmosphere in the lounge bar
newly refurbished hotel with good food and attentive staff
Was very impressed with the fact that despite not having any record of our booking.com reservation, the hotel still gave us an excellent executive level room for the price of our original standard room booking. Staff were very helpful and the room itself was very luxurious, clean and comfortable. We were staying for a wedding being held there, but would definitely stay again if we ever had to stay in Johnstone again.
location did not like the fact that the room had wasps and both myself and neice go stung
Convenient for Glasgow Airport. Rooms very modern.
Very clean and modern hotel. Huge room decorated very nicely. Food was not fantastic.
Very comfortable room liked the wet room My room was above the outside seating area which had a TV. The TV was switched on at 7.15am and was not switched off all day I had to ring downm to reception at 10.30pm to ask to have it switvhed off it was too loud
Excellent service from the reception girl. Loise I think her name was. Breakfast was a bit confused ie I was still waiting for tea when I left. No real control of heating in room, extremely warm. Resorted to opening windows, adjusting radiators - no air con?
The staff were very helpful and friendly giving a pleasant stay. The rooms were of a very good standard after the recent renovations. Although the first room we were given had been fumigated a few days before to remove a wasp’s nest, there were numerous dead wasps on the carpet and a few still flying round. After pointing this out we were immediately moved to another room that was less luxurious
The friendly staff who engaged with all guests particularly as the hotel had just re opened after major refurbishment and for some staff it was their first day working in the hotel environment. There was a few minor teething problems i.e. no glasses in the room from which to drink from and no chairs but I did not consider these as a major problem.
Great rooms, plenty of space and a nice pool The bar food especially the steak was over priced given the portion size and that 50% was uneadible!
The staff are always very friendly and efficient every time we stay at the beardmore and I would reccomend the hotel to everyone N/A
Good (shallow) pool, jacuzzi, steamroom & sauna. Quiet, no fuss. Staff friendly in a 'hospitally' way... Near to Dalmuir station to get into city centre. Lots of parking! Didn't realise it was part of a hospital! Spooked us when we arrived, but wasn't really a problem in the end.
Late check out time and fact you can have breakfast delivered to room.
walls are paper thin. we were kept up by a late arriving resident of the room next door who kept trying to open the connecting door. poorly marked from main road, just 2 blocks away.
Quiet and peaceful location along the river. Very comfortable and clean room. Will stay here again when visiting family in Glasgow.
Hotel offers free collection/drop off to/from Glasgow Airport (gla). Staff are very helfull and friendly
Very nice, clean facilities, nice rooms and is situated right on the River Clyde - nice for strolls along the river. Advertised as having an airport shuttle since the facility is near the airport. They in fact only have a part time shuttle, which operates only when they have sufficient staff. The shuttle never operates on Sundays, and on other days, depends on whether or not they have a third person at the front desk.
Nice clean room with a comfortable bed and great services Somewhat difficult to navigate to
facilities where excellent accommodation very good good location to visit loch lomond and the surrounding area also close to go shopping in glasgow nothing to report
I booked a Z-bed but on arrival it was not available. My room rate was more expensive that advertised and they have just charged me all the cost on my personal debit card rather than splitting the bill as requested. There was a fault with the telephones which meant that I had to leave my card details as the machine wasn't working. The pool closed at 8pm.
VIEW OF CLYDE, LOCATION AND SERVICE. TOILET FACILITY FROM BAR LOCATION. MANY STEPS FROM RECEPTION TO ROOMS.
The location and scenery
The staff were very helpful and friendly and the views over the river Clyde are stunning
Location The rooms we stayed in were old, one of the rooms was a twin but the bed was not fit for purpose and the Hotel has an old rundown feel to it.
Warm hospitality from all members of staff.
Everything was great nothing
Beautiful location and friendly staff Breakfast was poor, also not much change/choice for dinner menu
The location is lovely, very nice and peaceful, close proximity to Glasgow and Loch Lomond, staff were very friendly and helpful. The hotel was a bit noisy, the room doors slam very loudly and it got a bit wearing. Sound proofing in the rooms wasnt great either.
The enormous bed
Very clean with friendly, smartly dressed staff. Good food. The style of rooms where glass is used extensively around the bathroom area.
The carvery and subsequent breakfast the next day were superb. While it is understandable as the Hotel developed, I found it difficult to find my room (225)
Room was very good, the food in the restaurant was also very good and reasonably priced. The room was uncomfortably hot (even with the windows open) and I didn't really sleep very well as a result.
Very helpful and well informed staff. Major event happening in Glasgow at the time and the hotel was very busy, but all staff were courteous. Our room during our 1st stay(July 27/28 was definetly not the same calibre as our 2nd stay(Aug 9). For the same price, the room on our 2nd stay was far superior.
The food was excellent especially the carvery. I particularly liked my first taste of haggis! The equipment in the gym was outdated and not as good as that in other 4* hotels that i have stayed in.
Very noisy, some sort of cooling fan just outside window operating 24/7
Good hotel for business visit with friendly staff in all departments The television behind the Reception desk
The staff were very helpful and the place was very clean. The noise, the walls are very thinly constructed, I heard people going to the toilet either side of my room (277). You could easily hear conservations all around and they had a heard of elephants staying in the room above one night I was there, and they had a function during my last night where the band was quite loud!
Nice room. Great breakfast. Clean. beds were not as comfortable as one would expect at this type of hotel
Everything was really good. It was quite far from the city centre, though Paisley was also a good place to stay. Further, swimming pool hours for Hotel guests were only for two hours in the evening so I couldn't use it.
the leisure facilities no
Ample parking, elevator for easy access to rooms with luggage. Good bar meals, and lovely restaurant (although I did not use the restaurant personally). The decor in the upstairs hall corridors and rooms is very tired and jaded, and can appear grubby and unkempt in places. It could certainly do with 'brightening up' a little, as this can give the wrong impression of a nice comfortable and friendly hotel.
Staff are very friendly and helpful, and the food is good. We somethimes get woken up by the creaky floorboards.
Staff were very friendly, food was excellent, and plenty of it. Accomodation was good. The noise from the creaky floorboards above our room, thid did tend to wake us earlier than we would have wished.
I found my stay at the Watermill Hotel most enjoyable with the view from my room of the waterfall absolutely wonderful, I will definitely book again. Nothing.
Nice, big room with all possible comforts. Good english breakfast. No hairdryer in room as advertised. Breakfast could have been warmer.
An oasis in Paisley Only thing was we ended up paying twice as took second payment on card which made booking as well as the one we paid with. Being sorted out so not an issue in end.
this hotel was the best accommodation we had in Scotland. Room was beautiful, quiet. Extremely convenient for an early flight out of Glasgow airport.
The friendliness of the staff especially Maureen and Tom who greeted us on our arrival and were there to say farewell. Nothing
This is a lovely, listed building hotel. The staff could not have been more helpful and pleasant. I would recommend staying here to anyone.
It was a very comfortable hotel. Staff made you feel very welcome. There was not enough towels in the bathroom.Did not seem to be anybody manning the bar.
Central location, warm welcoming, very clean, modern tidy hotel with friendly staff!
Wow! I cannot say enough nice things about this hotel! First of all it is an architectural jewel!! The main rooms (dinning, entry hall and staircase) are all very traditional with great molding, paneling and charm, but the room was totally sleek and modern. It was so lovely, and the staff was so helpful!! The directed me to a local pub that would still be serving dinner (I got in late), the pub they recommended was utterly perfect and the food was great as well. They were also very helpful in getting me to the museum I was trying to find and in all my stay was made much nicer because of the hotel I stayed at. I will be back and definitely will stay with the folks at the Ashtree again! Nothing, it was perfect.
Proximity to Glasgow International Airport is excellent as is easy access to the cities of Paisley and Glasgow. The owners of this family run small hotel could not be more friendly or accomodating. The rooms of this converted 200 year old merchant's house are generally large and feel airy with high ceilings. The one-way traffic system in Paisley is confusing and makes getting to the hotel difficult if you have just picked up a hire car at the airport.
Quiet environment although within walking distance to town facilities, helpful, pleasant staff
Rooms were spacious and the staff was fantastic.
I could not fault the hotel. My room and the hotel facilities were excellent.The location is very quiet despite being so close to the town centre, and it is very handy for the airport. I very much appreciated that they offer evening meals.
Check in staff excellent No bad poibts
Friendly and competent reception person at 11.15 pm. rought a second setof towels up to the room himself less than two minutes after I phoned for them.
Very helpful reception staff. Just the smokers outside the door...
The room was clean and the staff were friendly. People were a bit noisy in the corridors and the food was expensive although not that great
Very convenient for airport as we needed to avoid travelling length of the country on day of flight. Good value for what it is, an airport hotel Room was Not noisy
Excellent value for money (£29 a night for a couple) and easy to find. Breakfast was ok at £7.50 for all you can eat Cant thnk of any as it was great for £29
i arried late 11.30 pm but check in was speedy. room was very comfortable and breakfast was remarkably good for a budget hotel
ideal for our car park and handiness for the airport
Stayed many times at Premier Inns. Always find the staff excellent, and rooms very cmofrtable, best value for money.
breakfast and staff
Standard airport hotel, good if you need to stay close by for an early flight. Nothing special. I wouldn't stay long-term, the walls are thin and there is no air conditioning.
From check in to check out , reception staff were friendly,helpful and very welcoming. Service in the restaurant was fantastic , overall a very pleasant experience which we will be repeating and we would have no problem recommending this premier inn to other people. We liked everything.