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The staff were excellent This hotel is in dire need of modernisation and, in particular. the bedrooms. £80 per night for this standard of hotel is too much. The website is misleading.
The amount of facility's that was available. The bed was like trying to sleep on a slab of concrete.
friendly, polite, entertainment, clean comfortable rooms
Cosy & excellent value on special promotions. None
The mattress was a combination of being extremely poor quality & extremely old resulting in uncomfortable nights sleep.
not to busy and in a good spot
excellent amenities and good food beds not very comfortable
The price The best was extremely hard!
the size of the rooms, the staff in the bar very customer focused. the hot ice package very good value for money and excellent breakfast menu. dvd didn't work very well, and there was dust under the tv, when checking package wasn't explained it was only on asking did we find out what was included.
Overall a very nice hotel, the breakfasts were amazing! The rooms were pretty basic, bedside lights did not work, no batteries in tv/dvd remotes, bathroom linen could have been better (no flannels or bath robes) Very noisey during the night!
Close to the pleasure beach. Home from home. Staff very friendly and welcoming. Breakfast was lovely. Having to go home.
We got what we expected
Big room, friendly service and ease of access to Blackpool Promenade The Breakfast Buffet seemed disorganised as we had to wait nearly half an hour to get a table. When we got to our table, there were many tables not filled around us. They don't seem to be able to have enough staff/tables to accomodate all guests in a full hotel.
everyone was so freindly and helpful the food was fantastic very clean very modern great choice of wines the rooms were of a very good stanard could not fault the hotel in any way
The location of the hotel and the parking facilities. The breakfast buffet was excellent.
The hotel is in a good location with all the top class amenities you'd expect of a venue of this standard. All the staff were very helpful and extremely pleasant. Restaurant staff especially made you feel relaxed and were a good laugh. Have been before and will definitely return.
it was a very clean and staff were so helpful, room was amazing, had a great stay and will be returning.
Welcoming, friendly reception staff. Spacious comfortable room with air conditioning, big bed and beautiful bathroom. Excellent breakfast.
The hotel is very stuffy and mostly for eldery people. the lounge and the bar where very quiet and did not have a relaxed atmosphere
the hotel was very nice and the staff were very freindly and helpful,there prices were reasonable, but for families it could run out a bit expensive. as for my wife and i it was okay and we would definatlet go back
A lovely hotel, we had a really nice stay.
nothing the food was late and cold
Location. Oasis. Breakfast queues.
Been staying at your hotel for the past five years in november and we have always had a pleasent stay,nice and relaxing atmosphere friendly staff and good food..
Check iN was efficient One of the two rooms I booked was in an abysmal position. Having to pay for two nights when I only wanted one was also annoying. Breakfast was way too expensive as was the bar prices
Fantastic Staff - brilliant location Only 1 radiator worked in the suite - cold at times. Only 1 window capable of opening - rest were screwed shut!!!
the package i booked was fab value for money and we were upgraded to a suite at no extra charge
staff most helpful and we were fortunate to have an upgrade of room as a result of our membership . We were at Blackpool for a show, unfortunately Restaurant did not open until 1900hrs too late for us however this is not a complaint under normal circumstances we would not eat so early.
everything the weather
The hotel was very clean, the choice of food was good The hotel could do with 2 more lifts, there were a lot of disabled guests staying and the lifts are only large enough for 1 chair, creating a long wait for the others travelling in that party.
Location was brilliant. Staff were generally very friendly and helpful. Be prepared to queue for breakfast in the morning.
we order a breakfast in room, and it wasnt nice at all, i had a upset stomach after eating it...
It was nice and homely.
at the arival to the hotel the hotel had a different rate then it was originaly stated in my booking after sorting it out with hotel manager the rate was corrected but was at great inconvenience.
The bar staff were really nice The matress was a disgrace you could feel the springs through also we were wakened with banging at 7.45 from workmen in another room
Proximity to transport facilities
It ticked all the boxes Paying to park, the room rates are high enough to cover this
Leaving Value for money
Would have liked sky tv in the room.
A beautifully,modern decorated hotel with quality furnture and fittings which is extremely clean and well presented. The staff were very friendly and helpful in advising a restaurant to eat in. The breakfast menu was superb. Situated just off the main promenade between central and south piers. A must for couples wanting something a little bit more upmarket whilst in Blackpool.
the staff is very helpful and polite ..... hotel is clean and new...... room is also clean, relaxing and new with a amazing sea view from the balcony. everything was just perfect.....thanks you guys from Number One South Beach!!! i will definitly be back and recommend my friends to stay at ur hotel!! nope .........
we both loved this hotel could not fault it excellent best hotel have ever been to
The room was comfortable and clean. Overpriced for what it offered and it's location.
Excellent hotel staff very friendly room 4 excellent room would stay again & recommend to anyone
Probably the best hotel in Blackpool. The standard of the rooms, facilities and staff were the highest quality. It was obvious that the proprietor and his staff took pride in taking care of guests and providing an excellent service on a personal level to everyone. The rooms had the latest modern equipment in the bedroom and bathroom and the food in the restaurant was very good. I will defintely come back here the next time we're in Blackpool.
An excellent hotel, great location, friendly staff
room small, facilaties not all that
I thought the drinks were very expensive, £11 for 3 drinks in the bar. I also didn't like th efact that you can hear everything outside your room when ignorant people are walking past in the evening. Can I suggest that you have staff on each corridor at night making people aware that they need to keep the noise down as people are trying to sleep.
pool and room itself was OK Room 117 has terrible view and rooms seems dark-would not come back to that floor again. No staff in gym to ask about equipment.
The room was comfortable and the staff helpful and friendly
Can't say enough about the helpfullness and quality of the staff. First rate. The "Nineteen" restaurant was very good and value for money. Bedroom was smaller than anticipated. Brasserie did not represent value for money due to limited (and slightly pretentious) menu.
the hotel location, pool,and staff + a very good breakfast with lots of choice rooms are a bit dated but still nice
everything was lovely - very satisfied
Facilities were good as was the breakfast. Rooms were tired looking and the equipment was dated. Guests allowed to smoke throughout corridors despite no smoking signage. Noise from function rooms below bedrooms can be heard into early hours of morning and then noise from guests who attended function as they come back to thier room.
location and surroundings room view and lack of air conditioning
The Breakfast was OK Room Very Dirty .Toilet Quite Smelly
Comfortable accommodation & lovely fresh breakfasts
the friendly staff/owners and the excellent home cooked food served in a clean restaurant/dining area
The friendly attitude and the food. The T/V in the room had bad reception even after tuning but we would not have used it much anyway.
Very friendly owners, made to feel welcome from the minute we arrived. Tasty Breakfast and Great Location!
Staff and owners were friendly
The friendliness of the staff, The position of the hotel. A good weekend break. No
its location to the centre of blackpool
warm freindly atmosphere good size bedrooms no
The hotel is so very well run and spotless everywhere was so clean and tidy and smelt lovely the breakfast was brilliant great choice and well worth getting up at 8.30 for got to be the best hotel we have stayed in and will most certainly be back
We were made very welcome from the moment we arrived the food was very good and I was amazed at how well organised tony and steve were at breakfast I am a chef and could not fault the food or the service. I would definately return and recommend it to friends Being a little athritic I found the stairs difficult, but the overall cleanliness and decorative touches more than made up for th lack of a lift. Perhaps one of those stair lifts would be appropriate for less than mobile oldies.
The bacon! Noise travels too well through the floors - other guests woke us at 6am. Rooms very small, not really a double room for size more like a single. Showers annoyingly small kept catching the shower control and getting burnt! Ok for two nights but no longer
The beds were comfortable Everything was very clean Staff were friendly No map available to show way around area
friendly welcome and comfortable facilities bar facilities could have been more available and quality of draft lager not good
Friendliness of the management
Very helpful . excellant food None
Early booking in. Communication from Hotel before arrival.
Staff extremely pleasant and welcoming, excellent value for money, ideal location for all seaside attractions, (not too fr for little legs to walk.) Funny smell from the shower in the bathroom
The food was yummy and the bedrooms were clean and comfortable and maintained to a high standard Too much polish in the entrance hall was overwhelming
location ideal for town center and attractions
The staff were extremely friendly. It was a lovely atmosphere
the hotel was comfortable clean owners helpful and frienly nothing
coming back to peace and quiet and just relaxing,and the food,which was delicous thank you my grandaughter was a bit disappointed there wasnt enough tv channels namely the music channels
It was a very pleasant place to stay I found the bed very hard
everything, but especially the owners
Peaceful. Breakfast was great had full English made fresh each morning nothing
The owners were extreemly helpful.Breakfasts are good and tea making facilities in the room make life more pleasant.
owners very helpful and rooms very clean vegetarian breakfast requested but was same as full english without sausage and bacon. veggie sausages would have been nice
The friendly staff The room was extremely hot and the window screwed shut
The owner was friendly and extremely helpful nothing
our stay at this loverly hotel was a very pleasurable experience, a good welcome, clean tidy well laid out room, good food , very nice people.
Everything was very good, the owners made us very welcome, the hotel was exceptionally clean, lovelt breakfast, excellent service
we arrived as guests and left as friends
Extremely eager-to-please, and friendly staff. Good bar, food and facilities. Room was immaculate. Excellent over all.
friendly, relaxed atmosphere. clean and comfortable
Welcoming staff very accomodating, good breakfast, comfortable lounge, quietness. Room decor. Not too keen on having an open wardrobe, not enough space for clothes if staying longer than a couple of days. TV awkward to operate - no instructions.
Simon and Cheryl were both very welcoming and made us feel right at home
I thought the hotel was lovely and homely the location was good and being able to walk and not have to use the car