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Friendly staff and management and exellent quality of the food We missed a kettle in the room to make our own coffee and or tea
Early check-in was useful and the location was quite good. Reception were friendly and helpful. Room was clean. Quality of the "Comfort" room was poor for the price (especially considering the hotel group running it). Bathroom very old and cramped. The hotel itself was a typical Schwarzwald hotel style but although balconies had flower troughs there were no plants in them (mid-summer) yet all houses and hotels in the vicinity did. Slow service in bar/restuarant. Dinner menu and breakfast choice a bit limited/poor. Hotel rating didn't match reality. Website did not mention trainline runs past hotel.
very nice hotel and friendly people.
Extremely helpful staff; comfortable accommodation; lovely food; excellent location; appreciated the tourist card which allowed us to travel on the train. we will be going back !
Very efficiently run hotel. The hotel wasn't full while we were there but was somewhat disappointed with our rooms because the balcony had the roof of the function room/kitchen in front of it. Would have preferred a room with an unobstructed view.
Everything was excellent. I like it so much. Next time, I will stay at it.
The peace and quiet, and the extremely courteous and efficient service.
The staff are very friendly, patient and helpful. The food in its restaurant is so far the best we have during our entire 3 weeks holiday in Germany.
The location of the hotel is right on the edge of the Black Forest, which made a hike quite easy to do. The staff were extremely friendly and helpful. The hotel was perfectly located for our visit - Europa Park, Triberg, and Felburg.
friendly, helpful and considerate staff, a lovely stay and an excellent dinner. n/a
Beautiful country location. We loved the view, the fresh air, and big windows. Nice bathroom and historic home and decor. The host was very kind and showed us nearby points of interest that we enjoyed exploring. Check-in is until 10pm.
Room large and clean. very pleasant staff and excellent restaurant.
Nice old fashioned rooms & feel to the hotel. Polite staff - when not outside smoking! Poor location, on the front of a large industrial estate. Poor breakfasts,dozens of flies on food every morning. No food was covered. Served each morning second hand coffee off other tables, the pot was filthy - coffee cold...lazy staff problem. Room nor bathroom was not cleaned for whole 3 days...bed made only. Wifi only in certain rooms.
The atmosphere of the hotel. The room was great (large and nicely decorated). We had alse dinner at the hotel's restaurant and was really nice.
A great hotel, best team and value for money !! Thank you
Same people didn't speak englich
Staff very kind, good location
The hotel was easy to find, and in a lovely little village - central to many Black Forest excursions. Breakfast was wonderful! Our kids enjoyed the indoor pool as well. For a family with younger children, we found the hotel's restaurant to be on the pricey side (but this was true of all the restaurants in the village) - got the impression that it's not really a family hotel, though the staff were very friendly and accommodating.
Two nigths stay-over on our return trip to DK, excellent restaurant and reasonable prices at the restaurant
Lovely staff and breakfast
very good room, spacious, with my balcony overlooking the river/forest. a bit out of the way, but a travel pass is provided, and I think on the whole worth the extra bit of travel out of Freiburg to have the beautiful surroundings.
The view from our balcony was terrific! Staff does not speak english, except for one employee who by the way was very nice. The pool closes too early.
Location was great - used hotel for our base to travel through the Black Forest. Breakfast included in hotel rate. Most of our encounters with staff were positive, however, limited as we were away from hotel touring. Delicious breakfast. Charming small town. Hotel located on main road, easy to find. Sufficient parking. Room comfortable. Beautiful view from our bedroom balcony/deck. No complaints.
Very friendly staff Did not sleep very well because bed was rather small and squeaky
We used the hotel as a base for day trips throughout southern Germany and Switzerland. The hotel was convenient to many wonderful places and a great place to come back to after a long day. The staff was "extremely" helpful and accommodating.
A couple of kms from Europa park. Great local food, with good starter salad and a variety of schnitzel. We got a bottle of wine when we left, after 3 nights. :-) Staff could not speak English so well.
We stayed 2 nights to visit Europa park: 2 adults and 2 children. The family room was large and very comfortable. The staff is very helpfull and available. Although we reached the hotel late around 1AM, they were there waiting for us, took time to show us the room and to explain all details. Breakfast was excellent (continental). Only German TV channels available
First class at reasonable rate. Dining room excellent, food great, service the best in our 6 week trip. Breakfast more than generous.
big room.breakfast. no safety-deposit box. no elevator .wireless internet was very expensive.
Location is good, facilities are clean and modern, restaurant and the food served there is good. When we arrived back to hotel in the evening, the parking lot outside was full. Maybe a little bit too small.
Very helpful and courteous staff. Extremely generous size of room, with the added bonus of a large balcony. Although we were on a leisure trip this hotel's facilities were very good for corporate hospitality/seminars etc.
It was clean and comfortable, ok for one night stay. Hard to find and had almost no English service, or choice of English tv programming. Not much to do in that area.
Good hotel, quiet, nice surrounding, only 15 min from highway
it was quiet and very nice to leave the balcony window open at night to sleep in the country side not enought local directions. Thank God for my GPS system
Although you need to get precise directions as it is quite hard to find, when you get there it has a pleasant restaurant and a very rural setting overlooking a corn field. We stayed in a "Comfort Double room" we thought that it was worthwhile to pay a few extra Euros, so we can't comment on the lower grade rooms, but ours was good. The usual difficulty with hard beds, but that is expected in central and eastern Europe. No aircon., too, so it could be a problem in high summer. The usual difficulty with hard beds, but that is expected in central and eastern Europe. No aircon., too, so it could be a problem in high summer.
The staff was extremly helpful and polite at all times. The rooms are very big and nicely decorated. It is a very peaceful hotel and the beds were very comfy :). Breakfast buffet is excellent. The room was clean and the staff was ever so helpful nothing was too much to ask. The location is great too, we didn't spend too much time in the hotel during the day but everything was so quiet. We had a brilliant time and would definitely recommend it to all our friends.
Nice hotel looking like a big "chalet". Good rooms and good service. The road next to the hotel is a bit noisy although it does not have a high traffic.
the family, the location everithing was excellent; I only need a refrigerator
Incredibly good food, can strongly be recommended. Very nice staff. Large comforable rooms with view of the hills in the Black Forest. Near great sigh seeings.
Courteous professional staff in a family run hotel who made us feel extremely welcome. Excellent food. No.
good location , clean , good breakfast No air conditioning - not easy in hot days
Very nice room with balcony. The food was exelent. Surroundings nice as well.
The hotel is quiet and pleasant. The rooms need fans in the warmer season--AC is not necessary, but a fan would have made our stay more comfortable. The staff is very friendly, the hotel is clean and the restaurant is quite nice. No fans in the room, but that's it.
lovely dining room - proximity to Freiberg no
Nice hotel with parking facility and very good breakfast, wifi-internet access, very nice room
Everyhing The food at the restaurant is not good enough
I loved the restaurant, the food was amazing and the staff were very pleasant. It is such a beautiful hotel to stay in! The only thing I did not like was the bed. It was a little too hard, and the pillows werent supportive at all.
Cleanliness, Breakfast buffet, Restaurant with good food
Lovely personel and very good food. The hotel looks like a traditional old German Gästhaus covered with flowers, very nice. The pillows were a bit flat
The food guesthouse rooms
The resturant was fabulous and so was the service. Our room was spotless and very comfortable with a balcony.
Sunday breakfast/buffet excellent as there was a tour group staying Saturday night. Not the same quality on Monday morning. Arrived late - not two beds as requested. Charged a totally different price than quoted. Saturday night arrival, Saturday night a bowl of soup in the restaurant. Sunday AM breakfast buffet. Sunday hotel closed completely from 2pm until Monday morning - not safe for emergency to contact them.... no numbers would reach them from Sunday at 2pm until Monday morning. Checked out on Monday and departed. Charged a totally different amount than the first agreed amount for this facility. I would never have paid 90 euro for this facility for two people. Monday breakfast not same as Sunday - left overs from Sunday, no brown bread, ask for boiled eggs. only a few pieces of cheese and very little fruit. UNHAPPY with this facility.
Food and general atmosphere were good and staff helpful
Sympathetic staff and atmosphere. Caring and warm people. It feels like you're and old friend while being a new guest. Beds are great!
I was met by the Innkeeper Ludwig who was very friendly and welcoming. He spoke very good english and was helpful with my enquiries. Breakfast was plentiful and the Evening meals were good value for money. Simonswald is situated in a beautiful part of the Black Forest and is ideal place to stay for touring the countryside.
Extremely good value for money. Very clean. Spacious rooms and large, renovated bath rooms. Excellent breakfast. Great views over the black forest from the balcony. The restaurant is closed on Mondays, the one day we visited.
They were very welcoming
The owner and his staff are very good at taking care of any needs you may have.
The owners are very friendly, made us feel very welcomed and at home. The rooms were very nice and clean. We could tell that the owners love what they do. The food in the restaurant was excellent tasting and at an excellent price. Food was homemade - they had the best honey and bratwurst I've ever tasted. There wasn't any soap in the bathroom in the rooms.
Central location in the Black Forest, close to Triberg. The half-timber building was beautiful and well kept. The staff was very friendly, even though only one spoke English, which wasn't a problem. The restaurant is highly recommended. They are very generous with food portions and everything was very delicious. The rooms were clean and comfortable with a nice porch lined with flowers. I would definitely stay again.
Very friendly and helpful staff. Traditional german food was excellent
very friendly staff
Our host Ludwig was excellent and made us feel at home. Lovely location right in the heart of the Black Forest not too far from Frieburg so easily accessible. Would definitely stay here again.
the rooms are enormous; the restaurant is quite good; excellent breakfast; nice garden; plenty of parking space mosquitoes
We stayed here because we were going to Europa Park and we booked late and this was the best deal at the last minute. This hotel is 30 minutes away from the park if there is no traffic on the autobahn, but we did enjoy it and breakfast was good. Plus it was very nice. They only speak a little English, but are very friendly and clean.
Very nice room. Reception understaffed.
We enjoyed three nights at this excellent hotel. Everyone was very friendly and helpful.
We were extremely happy with the guesthouse. The innkeeper was very nice and spoke English, which was very helpful since we are from the USA. This is a great place to explore the Black Forest from. Their restaurant was open for dinner and was gourmet, which was a pleasant surprise. The rooms were spacious and clean. We would definitely recommend this location!
The hotelstaff was very kind, we feld at home
Newly furnished and very clean room with international satellite TV. Friendly staff. Good restaurant. Very good value for money. Only a detail : would have appreciated coffee making facilities in the room.
Very nice hotel, good food and wine and friendly staff
A traditional Black Forest timber building festooned with geraniums. Bedroom furniture is painted in traditional Bavarian style. Breakfast was an excellent buffet. Dinner not taken because the restaurant was closed the night we stayed but the owners recommended an excellent local one. The nearby Church clock which one reviewer commented on is silenced during the night.
There were a number of things; the friendliness of the staff, cleanliness of the room, quality of the restaurant. We really enjoyed our stay.
Nice atmosphere and location. Friendly staff and nice modern rooms with a nice view. Good food (At least the night menu after 22 and breakfast) The church bells in the morning... :)
it really felt like I was in the black forest.. a wonderful old world country experience. The food was superb and I loved the big fat friendly orange cat. He reminded me of mine. just the fact that it was closed when I came back for a few more days
Very nice Guesthouse, we had a large room with a view on the curch. The restaurant is an excellent value for the money.
The hotel is simply wonderful. The rooms look really new, clean and spacious. It is located in a very quiet environment. And the staff is extremely nice. It is really worth the price. Highly recommended.
Easy to find
The rooms are very nice.
The facilities, the rooms etc. are brandnew and therefore nice and clean. The place looks quiet, but behind the trees is a main railway. So it could become very noisy from time to time. But we slept very well.
It was close to the centre of the village. Which was very nice. Beds were comfortable. The hotel is next to a train. If you are a good sleeper you don't have to worry about it.
to visit europ park train noisy, no air condition ,Insects from the river
Room was clean, and staff were accomodating and friendly. Convenient parking, and reasonably priced. Room was more basic than expected. Double bed was in fact two twin beds pushed together. Was near a railway line and so if windows were open, it could be quite noisy. No A.C. which would have been useful given that we kept the windows closed to keep out the noise. On plus side, the double glazing was effective at keeping the room quiet.
The food was excellent and the staff was really helpful there was a free computer to use with internet and wireless for laptops .. No.
Good food at the restaurant
Hotel Ama provided a beatiful escape with a great affordable price near Europa Park. Their beer garden and restaurant is open late every night so that you dont need to rush during the late hours.
Fantastic hotel in a fabulous Black Forest village with wonderful views. Fabulous breakfast with lovely German bread and fresh food. Good sized room, bathroom fine, parking ok despite saying that you have to book. Amazing views, totally peaceful, a hotel definately to go back to. Can be tricky to find as set back from main road, no uk tv channels but you don't really need the tv. Could do with a kettle in the room like uk hotels.
Excellent restaurant. None
Fantastic country side! Friendly service. Excellent restaurant. Got more then pay!
Place was nice in the middle of the forest and with a very nice environment. Perfect to someone that has a car and does not care if it is outside the town. The staff was nice and there were restaurant with good food nearby The hotel missed soap in the bathroom, otherwise it was good relation price/quality
Very well situated, next to walking trails and very close to centre of Glottertal. Spacious room. Overall a very nice hotel. The only thing was that in the morning the hot water in the shower was erratic.
owners didnt give a damn about foreign guest. Very unhelpful in every way. Made you feel like an intruder
People were very kind and the food was really good.
Excellent quiet location - set in vineyards on the edge of the forest, yet just a short walk from a popular village centre with tourist info, shops and choice of other places to eat/drink. Beer garden/restaurant terrace has great views over the valley, as do most rooms. Good buffet breakfast. 2 of our 3 rooms were very good - large, airy and light. Good bathrooms with first-rate showers. Our daughter's single room was small and rather dark.
Quiet environment next to the vineyards
A great hotel, quiet ambiance, beautiful nature and very friendly staff