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7.5
Nearby
Truman National Historic Site
Independence City Center
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7.0
6.6
5.9
5.6
5.5
5.3
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Reviews
Overall
7.5 Good
Based on 577 reviews
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All Reviews 7.5
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Couples 7.5
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Families 6.8
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Business
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Solo 7.1
10.0
9.4
8.7
8.2
7.5
6.7
9.5
8.7
7.6
6.9
6.7
6.4
9.5
8.7
7.3
7.2
7.1
6.5
8.3
7.0
6.6
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
"Friendly service"
Top positive review
Top critical review
Excellent 8.8
Locaation and friendly staff resurfacing parking lot so parking was a bit of a problem but the staff was helpful.
Mediocre 2.0
the moment we pulled up, we realized it was a bad part of town. i mistakenly thought it was another super 8 that i had previously stayed at in kansas city when i booked it. the front desk lady was nice, but kind of creepy. our room was on the second floor&the moment we got into the hallway it smelled like pot really bad. we got into our rooms. the main room was okay, but the bathroom had gravel on the floor&toothpaste on the floor&counter. we did not feel safe staying here. we went down to the front desk to ask what we could do; the front desk lady said since we booked it through you (but somehow really through expedia) we would have to call them&they our money back. at this point it was midnight. we had just driven over three hours to be here. we hadn't even been in our room for an hour. we were on the phone with expedia until two in the morning&talked to two different people. the hotel still refused to refund our money. it was crazy to pay $170 for two nights in this awful dump&i won't ever make that mistake again. we left first thing saturday morning&stayed somewhere else.
Recent Reviews
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Mediocre
2.0-the moment we pulled up, we realized it was a bad part of town. i mistakenly thought it was another super 8 that i had previously stayed at in kansas city when i booked it. the front desk lady was nice, but kind of creepy. our room was on the second floor&the moment we got into the hallway it smelled like pot really bad. we got into our rooms. the main room was okay, but the bathroom had gravel on the floor&toothpaste on the floor&counter. we did not feel safe staying here. we went down to the front desk to ask what we could do; the front desk lady said since we booked it through you (but somehow really through expedia) we would have to call them&they our money back. at this point it was midnight. we had just driven over three hours to be here. we hadn't even been in our room for an hour. we were on the phone with expedia until two in the morning&talked to two different people. the hotel still refused to refund our money. it was crazy to pay $170 for two nights in this awful dump&i won't ever make that mistake again. we left first thing saturday morning&stayed somewhere else.
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Mediocre
2.8-Was not happy with my stay, this was the first time at any super 8 where I had to give a security deposit ($50) which was fine but they failed to return the deposit, then charged an additional $50 for "soiled linen, towels, and pillows". When I asked about more detail I was told it was "because you used them". Basically I was charged for the hotel to do their laundry ha! I am not a dirty person by any means, needless to say, I will not be staying at this hotel ever again.
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Excellent
8.8+Locaation and friendly staff-resurfacing parking lot so parking was a bit of a problem but the staff was helpful.
Details
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6.6
Nearby
Independence Event Center
$63+
Details
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6.0
Nearby
Independence Amtrak Station
Harry S. Truman Library
$58+
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Reviews
100% verified reviews
Real guests. Real stays. Real opinions.
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6.0
Review Score
Based on 275 reviews
Recent Reviews
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Okay
4.5+Staff lowered price-Did not tell us: Broken A/C, hot and humid through Hallways. 2 attached Hotels. Breakfast ends at 9:00 am.
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Good
7.7+Cheap and simple.-Upon arrival I was told I had to be 21 to room when the website clearly said 18. It became a big ordeal but eventually they let me have the room I had already paid for – imagine that.
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Good
7.7+The staff was very friendly. The hotel was extremely simple to navigate and had a wonderful location with a great rate.-The room was not the cleanest (which is to be expected, I guess.) Wish more care would've been taken to properly clean the room, as we found a scarf behind the bed and urine on the toilet. Overall, was not dirty, just not clean by any standards.
5.9
Nearby
Harry S. Truman Library
Truman National Historic Site
$54+
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Reviews
Overall
5.9 Okay
Based on 269 reviews
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All Reviews 5.9
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Couples 6.2
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Families 5.4
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Business
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Solo
8.2
7.1
6.4
6.4
4.8
4.8
8.5
7.3
4.4
3.8
3.4
8.3
5.1
4.4
4.1
data provided by TrustYou
Details
Map
Reviews
Top positive review
Top critical review
Excellent 8.0
The woman at the front desk was very hospitable. The room was clean, and we had everything we needed for a short, overnight stay. The traffic from the highway was rather distracting when I was trying to go to sleep, but I imagine that's just a cost of the location.
Poor 1.0
Unfortunately, this was one of the worst hotels I've ever stayed in. Nothing.
Recent Reviews
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Poor
1.0+Nothing-Everything, the room had a smell of musty, wet, mold and just dirty. The rooms do not even come close as to what is showed online.front desk people didn't offer us a different room. Went across the street to the Comfort inn..
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Mediocre
3.0+location-Proprietor was reluctant to accept our reservation. I had a copy and that satisfied him. The room was not clean. This hotel is actually serving more as an apartment complex for some rather unsavory characters. There was no smoke alarm in our room.
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Excellent
9.0+The room was very comfortable. We unfortunately booked a smoking room and it smelled a bit like smoke, but that wasn't the hotels fault. The staff was amazing, very friendly and helpful.-The breakfast could have had a bit more variety and the apple juice seemed a bit old, it was discolored and didn't smell right.
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Map
Reviews
Overall
6.9 Good
Based on 107 reviews
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All Reviews 6.9
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Couples 6.2
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Families 6.9
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Business
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Solo
9.3
9.2
8.0
7.3
6.8
6.8
6.1
5.9
3.0
6.9
6.7
data provided by TrustYou
"Well-maintained rooms"
"New rooms"
"Comfortable beds"
Top positive review
Top critical review
Excellent 9.0
The room was clean and warm. All was in good order. Breakfast was tasty too Nothing, would stay again.
Okay 5.0
The outside was a little rundown and we were a little skeptical about what the rooms would be like. Room was presentable, but lots if traffic and location was not the best. Not worth the price we had to pay.
Recent Reviews
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Okay
5.0-The flies, moths, & bugs in the room
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Okay
5.0+This hotel was conveniently located near the interstate.-The lobby smelled bad. I was charged an additional amount for an extra person even though I ordered two beds. Junk cars were in the parking lot. The drains in the bathroom emitted a sour odor.
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Mediocre
3.0+a/c worked-Had to change room 3 times before i got one that didn't reeked of cigarette smoke. I even requested a smokeless room.