Hotels near Kansas City Airport

Hotels near Kansas City Airport

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Kansas City (MCI) - Kansas City, MO
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Best hotels near Kansas City Airport

Cleanliness
9.7
Comfort
9.5
Facilities
8.6
Location
9.4
Overall
9.3
Overall 9.2 Excellent
Based on 160 reviews
Cleanliness
9.7
Comfort
9.5
Facilities
8.6
Location
9.4
Overall
9.3
Cleanliness
9.6
Comfort
9.5
Location
9.4
Services
9.3
Staff
9.2
Cleanliness
7.9
Comfort
6.9
Facilities
7.9
Location
8.9
Overall
8.9
Cleanliness
9.7
Comfort
9.5
Location
9.3
Services
9.7
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.6
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.7
Comfort
9.0
Location
9.2
Services
9.0
Staff
9.6

Excellent 10.0
Pros: Very nice and clean
Cons: Nothing it was great
Excellent 10.0
Pros: Love the customer service from the time I checked in and checked out. Rooms are always comfortable and pleasant. Will always book at this hotel
Cons: N/A
Excellent 8.0
Pros: Breakfast was a disappointment.
Excellent 10.0
Pros: I like how comfy the bed was and the location of the rooms tv.
Excellent 9.0
Pros: Cleanliness, size of the room and bathroom even had a small kitchen for longer stays, rooms are very modern, very comfortable stay!
Good 7.9
Rooms were okay, but the lobbies and elevators could have been much cleaner. Very friendly and helpful staff though!
Excellent 9.0
Pros: Nice friendly staff. Clean and very accommodating.
Cons: I have stayed here several times. But proximity to restaurants is my biggest issue. Nothing else really.
Good 7.0
Pros: The beds were very comfortable. The rooms were nice. The double queen room was a nice size.
Cons: The breakfast wasn’t very good. Cheep quality meats and eggs. The king suite with pull out bed is a very small room.
Excellent 10.0
Pros: The property is only 4 years and modern. It is well kept. Location is convenient to the MCI airport and several eatery and stores.
Cons: The only thing that we didn’t care for about the property is the fact that it is pet friendly.
Excellent 10.0
Pros: Everything
Cons: No
Poor 1.0
Pros: I expected more for a 3 star hotel, didn¿t meet my expectations
Cons: 1 Terrible WiFi, very slow . Television kept turning off when I changed the Chanel. 2 pillows not comfortable not soft - firm 3. Bathroom glass door got everything soaked, shower drain would not drain right and water olmost overboard, room onlyclean once
Excellent 10.0
Pros: The people are very friendly and will take care of us.
Cons: No
Excellent 10.0
Pros: very friendly staff. The fire pit was a great place to end the night.
Cons: no
Excellent 10.0
Pros: CLEAN! Check in was super quick and the room was spacious and spotless.
Cons: Everything was GREAT.
Excellent 10.0
Pros: The staff at this hotel are beyond amazing. 
Cons: N/A
Excellent 8.0
Pros: convenient location
Excellent 10.0
Pros: exellent hotel and comfortable thanks my family is happy with us
Excellent 9.0
Pros: We appreciated the roominess of our room and our beds were comfy
Excellent 10.0
Pros: Great location, very friendly staff,clean suites and comfortable beds.
Excellent 10.0
Pros: Friendly staff. Clean hotel.
Cons: N/A
Good 6.0
Pros: Clean bed great
Cons: No bath not like where tv. was
Excellent 10.0
Pros: Full kitchenette in room is convenient, TVs equipped with Netflix (have to use your own login), bed is comfortable, ice machines on each floor
Cons: The shower is sort of half open which feels awkward. It didn't affect the function or anything.
Towneplace Suites Kansas City Airport - Kansas City
Rated #1
9.2
Excellent 9.2
Based on 160 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Facilities
8.6
Location
9.1
Overall
9.2
Overall 9.1 Excellent
Based on 289 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
8.6
Location
9.1
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.1
Services
9.1
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
9.5
Comfort
9.3
Location
8.9
Services
9.1
Staff
9.3
Cleanliness
9.5
Comfort
9.3
Location
9.1
Services
9.1
Staff
9.2
Cleanliness
9.8
Comfort
9.7
Location
9.3
Overall
9.0
Services
9.5
Cleanliness
9.4
Comfort
9.5
Location
9.6
Services
9.3
Staff
9.4

Excellent 10.0
Pros: Staff was exceptionally friendly
Excellent 10.0
Pros: The breakfast and happy hour was exceptional. Nice whirlpool. Comfortable clean rooms.
Cons: The indoor/outdoor pool was a little inconvenient when it rained and outside stuff got into it.
Excellent 10.0
Pros: Everything was excellent!
Excellent 10.0
Pros: Everything was great.
Cons: Nothing
Excellent 8.0
Pros: bed and pillows were wonderful. room was very clean
Cons: didn’t dislike anything
Excellent 10.0
Pros: We liked the friendliness of the entire staff. We liked that we didn't need to venture out to get dinner, the Kickbacks were well enough to fill up, even without completely filling a plate. We loved the bar service & the location in proximity to the event we were attending. This was our first stay at a Drury Inn and we are hooked. We will now stay with Drury anytime possible.
Excellent 10.0
Pros: Had to leave early for the airport so did not have breakfast :( Drury Inn Breakfast is one of the best around... sorry to have missed it.
Cons: Since we ALWAYS stay and love Drury Inn Airport, and the shuttle is great, wish we did not have to pay for parking :(
Excellent 9.0
Pros: Loved every thing the staff was friendly and helpful I Really enjoyed the pool you could swim from inside to outside where we enjoyed the deck.the spa felt great perfect for relaxing after a long day. Our room was clean,the bed was comfortable with plenty of pillows and quiet we slept great.i was so glad they had body wash shampoo and conditioner dispensers in the shower because I forgot to pack some. I enjoyed the breakfast in the morning the waffles where really good. We also enjoyed a free evening meal and the three free acholic drinks there was free non acholic drinks as well.i will stay here again next time we are in the area.i'd like to thank you all for your hospitality
Cons: There was nothing I didn't like
Excellent 10.0
Pros: Very nice, clean Hotel. Will book again!
Excellent 10.0
Pros: Wonderful experience! All the staff are doing a great job!
Excellent 8.4
Older Drury Inn. Somewhat dated. Carpets need cleaning. Room was clean . One bed had sheets with holes .
Excellent 10.0
Pros: The hotel was very clean. Parking was very easy. Airport shuttle was very easy. Friendly staff.
Good 6.0
Pros: Location and the beds
Cons: Breakfast was not a good experience. Most of the things were missing in the floor was dirty. We went to Cracker Barrel just across the street
Excellent 10.0
Pros: Great location, very nice rooms, great staff. Hotel employee who worked the tables and bar at the Kickback was excellent!
Excellent 10.0
Pros: Clean, friendly staff, great breakfast
Good 6.0
Pros: the food and drinks that are complimentary
Cons: there was alot of boys running around late at night and in the commmon areas unsupervised acting like fools
Excellent 9.0
Pros: drury inn did it again. Love the extra care such as the kickback for supper. Staff were extremely courteous. Only thing is not as beautiful as the Drury Inn in Wichita KS.
Excellent 10.0
Nice,clean,quiet establishment..staff is helpful & nice
Excellent 10.0
Pros: The service amazing!
Excellent 10.0
Pros: I had an AMAZING stay at the Drury 🏨 they have never disappointed me. The staff is top notch, friendly professional and caring. Food was yummy and healthy. Veggies & Chicken was superb. Thank You everyone at the Drury for making my stay an
Excellent 9.0
Pros: Dinner and breakfast included, clean bug free room, and the staff
Cons: Nope
Excellent 9.0
Pros: My plane left before the buffet opened yet they bent over backwards to make sur3 i had plenty to eat. And i always love that Drury Inns serve both supper & breakfast. It was wonderful
Cons: they recently had upgraded their air conditioning units & the ones they have now i understand why they got them. But i feel their will be many complaints because of them.
Excellent 10.0
Pros: The staff were super friendly and accommodating. We were very pleased with the location, and pleasantly surprised by the Kickback! We weren’t expecting an evening meal to be included! Drury is a chain we will happily come back to!
Good 6.0
Pros: Had been refurbished recently
Cons: Location
Good 7.0
Pros: The meal services and location were great!!
Cons: Housekeeping did not have the room cleaned until almost 7 pm!!
Good 6.0
Pros: Proximity to airport and to zona rosa. Had queen sized beds.
Cons: bathroom was small for shared use. Lots of noisy - but good natured - groups with kids. Not a good choice for couple or small group given the large groups.
Excellent 10.0
Pros: Check-in easy, staff very friendly and helpful, entire facility clean and well maintained, hot breakfast/dinner included, happy hour with free drinks.
Cons: I have zero complaints.
Excellent 8.5
Pros: Great staff, terrific hot breakfast, super clean and comfortable.
Cons: Vending machines not working, no service stations anywhere near to refuel.
Drury Inn & Suites Kansas City Airport - Kansas City
Rated #2
9.1
Excellent 9.1
Based on 289 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.7
Location
8.9
Overall
8.5
Overall 8.7 Excellent
Based on 248 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.7
Location
8.9
Overall
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Location
8.7
Services
8.6
Staff
8.9
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
9.3
Comfort
9.4
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
9.1
Comfort
9.5
Location
9.3
Services
9.3
Staff
9.5
Cleanliness
8.9
Comfort
8.5
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.0
Comfort
8.4
Location
8.5
Services
8.0
Staff
8.4

Excellent 10.0
Pros: Spacious rooms, clean from the front to the room, great service.
Cons: There is absolutely nothing to not like.
Mediocre 3.0
Pros: The lady who checked me in was nice.
Cons: All the staff want friendly but most importantly, the room was filthy! They also haven't changed the air filters in a long time as you can see dirt marks around the vents
Excellent 8.0
Pros: The room! We had a Suite with full kitchen, living room area, private bedroom with 2 Queen beds. The bedroom has a door to keep noise out if one of the party is up early making coffee and eating. Beds were super comfy with plush pillows. Linen was soft not scratchy. A luxurious sleep for sure. The laundry room was right down the hall. Very convenient for washing clothes prior to departure. Bring vinegar to rinse clothing with due to all other patrons having perfume like soap. Might be a good idea to have proprietary hotel chain laundry detergent available for small cost to keep washers running good and clean no odors. The breakfast was awesome! Hot food available which is always a treat. Eggs, sausage, biscuits, ham along with waffles, fruit, yogurt and various other items. Staff were accommodating beyond expectations. My son and I were traveling by train and needed ice for our MulePacks. We trudged downstairs at 12pm after speaking to front desk about ice and met up with the front desk person toting plenty of bagged ice for us. What a delight! We are very happy with our stay! THANK YOU!
Cons: Spa tub not filled for use Pool had black ring around entire pool tile at the water level
Excellent 10.0
Pros: It was more like an apartment, and very clean. Had a small kitchen and full fridge that was very nice.
Cons: The hot tub was empty/closed..
Excellent 10.0
Pros: Value with breakfast and great location. The facility was clean and updated. No all
Cons: Bed springs squeezed a little, but bed was comfortable.
Okay 5.0
Cons: Property worn and run down. Not our previous experience with Residence Inn.
Excellent 8.0
Pros: The large room and the breakfast
Cons: The room was hot¿we set the thermostat at 66 and it was still warm! Also, the parking/which door to enter in was confusing.
Good 7.0
Pros: It was very nice and I feel like I got an amazing deal for the price we paid for our room!
Cons: The breakfast options weren¿t great and the food that was available wasn¿t very appealing. But we were happy they had breakfast at all.
Excellent 8.0
Pros: The room gave us the space we needed to be comfortable as a family.
Cons: The doors in public locations were noticeably dirty. It did not appear to be new dirt. It was an indication that no one was cleaning or wiping down public areas. It was very concerning and off-putting.
Excellent 8.0
Pros: Very spacious and comfortable room.
Cons: Disappointed that the pool was closed. Its one of the reasons hotel was selected.
Excellent 10.0
Pros: Friendly service and clean
Excellent 10.0
Cons: The coffee was terrible
Excellent 8.0
Pros: everything but the price
Cons: my booking arangement
Excellent 9.0
Pros: Beautiful rooms!
Cons: Breakfast started too late. No disposable coffee cups in room so I couldn¿t take a drink to go.
Excellent 10.0
Pros: The room was spacious and the bedroom door allowed for my husband and I to stay up later than our son.
Cons: We have no complaints.
Okay 5.0
Pros: I have stayed at the hotel several times before so my previous experience were better.
Cons: My room was not clean. Things from other prior stay was in the room, shower was not clean, bed was not clean.
Poor 1.0
Pros: The lady on shift for the evening was very sweet.
Cons: Our room way dirty, there was no bedding within the room. We had to go down and get some. The dishes within the room hadn¿t been washed so we had to run the washer before feeding our kids. There were no towels at the pool or a Covid limit.
Excellent 9.7
Pros: Rooms where nice and beds where comfortable
Cons: The slow elevator
Mediocre 2.0
Pros: Large modern room, location
Cons: I cleaned room, poor customer service, cable didn't work
Good 7.7
Pros: I like the setup, the facility was nice. We met for a family mini-vacation and this was the halfway point. Great room setup for our needs.
Cons: Hard to find. Our room wasn't serviced on the 2nd day of our stay.
Excellent 10.0
Pros: The room was great!
Residence Inn by Marriott Kansas City Airport - Kansas City
Rated #3
8.7
Excellent 8.7
Based on 248 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
6.6
Location
9.0
Overall
8.5
Overall 8.6 Excellent
Based on 419 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
6.6
Location
9.0
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.7
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
9.0
Cleanliness
9.0
Comfort
9.1
Location
9.1
Services
9.1
Staff
9.4
Cleanliness
9.0
Comfort
9.2
Location
9.2
Services
8.8
Staff
9.0
Cleanliness
8.6
Comfort
8.8
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.5
Staff
8.7

Excellent 9.0
Pros: It was clean and the beds were comfortable.
Excellent 10.0
Pros: Bed was very comfortable.
Excellent 8.0
Pros: Close to airport
Cons: Breakfast
Excellent 9.0
Pros: Staff was very friendly and professional! Good quality fitness equipment and in good condition.
Cons: There was no strength equipment in the fitness center.
Good 6.0
Pros: Our shuttle driver was the best! On time and very courteous and friendly
Cons: The bed was comfortable but the room didn’t seem well cleaned. The coffee in the room was not the best.
Excellent 10.0
Pros: Super clean and very good staff and food at Burger Theory.
Excellent 9.0
Pros: WE LEFT TOO EARLY TO THE AIRPORT TO GET BREAKFAST
Good 6.0
Pros: The front desk employee was great and very helpful.
Cons: None of the vending machines worked on any of the floors. The lobby was very clean and the room was mostly clean. The hallways looked pretty dirty with stains on the carpet and walls. We also never saw the breakfast that was included. We only saw a breakfast that was $10.
Excellent 9.0
Pros: closest to the airport.
Cons: No stores nor shops nearby.
Okay 5.0
Pros: Room was clean and well maintained.
Cons: Did not see a single guest or staff member properly wearing a mask. This was very unsettling.
Excellent 10.0
Pros: The bed and the bar. Great beer on tap!
Cons: Nope
Excellent 10.0
Pros: Rooms smelt good
Okay 5.0
Pros: The beds were really soft and the bedding was plush and fluffy
Cons: The room had a odor. Tv was old and small. There was an old piece of candy on the floor that my toddler almost picked up and put in his mouth. Hot water started running cold while taking a shower.
Good 6.0
Cons: They did not clean the room or replace towels for 3 days. We had to ask for towels.
Okay 5.0
Pros: Food, pool, beds were all great
Cons: I did not like the fact that my room was left unlocked and door open for 12 hours after house keeping was in the room. This is a major security issue to me and my possessions.
Good 7.0
Pros: The front desk staff was very professional and friendly. The indoor pool was nice.
Cons: The tray on coffee maker in the room was filthy. There was dust on top of the headboard of both queen size beds and top rail of the wooden mirror.
Excellent 10.0
Pros: Pool was open, which was a great stress reliever from being on the road.
Cons: Complimentary coffee was at the bar, which took 20 minutes because they were understaffed.
Poor 1.0
Cons: No one was there to greet us or check us in when we arrived and when they did finally show up, they put us in the wrong room. Then the room they switched us to wasn¿t even clean. I complained and instead of getting us a clean room, they told us to leav
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Pros: clean and close to airport
Good 7.0
Pros: The king bed with a trundle bed was Breakfast was good and the staff was very friendly. My granddaughter loved the pool
Cons: The remote did not work. There was a toenail in the bed when pulled back however the bedding smelled clean like bleach.
Excellent 10.0
Pros: Great location to the airport, friendly check in staff.
Cons: Left two were to busy talking to even ask if I wanted a receipt, have a good day, or was everything ok? Very limited menu at the restaurant, and nothing else close by.
Excellent 8.0
Pros: The staff was so nice when we checked in! And the room was nice!
Excellent 9.6
Nicest hotel in the area. Better than some of your more expensive chains even. Very friendly staff and yummy breakfast.
Good 6.0
Pros: Clean and near airport
Cons: The room they gave me was not what I booked. I booked a suite with a sofa sleeper and my room did not have one. I would not have booked the room had I known .
Good 6.0
Pros: Our toilet stopped up right after we checked in and ran over. We called the front desk and they brought us a plunger? So we unstopped the toilet and cleaned up the mess with our towels? That may be common practice, but I was surpirsed.
Cons: As I stated above, we told the front desk that the toilet was running over. We checked out early the next am, with the dirty towel in the tub along with the plunger.
Okay 5.0
Pros: Hotel made our rooms close together after we requested it
Cons: No side or rear entrance. We had to park rather far away and go back to the front door in the rain. Hotel charged for breakfast.
Good 7.0
Pros: Room facilities
Cons: Wanted to charge for the breakfast and said it was not included We pointed out it was listed as free on your site and then we didnt pay But we had to convince them Breakfast options very poor Tea was cold No croissants or bakery items
Good 7.0
Pros: I liked that you had microwavable food available for supper. Staff was very friendly and helpful.
Cons: There was no garbage can in the bathroom. The main garbage can had no bag in it. Walls are thin and can hear people talking in hall. We missed out on the free breakfast because of leaving so early. Would have been nice to have a discount on supper.
Good 6.0
Pros: The burger restaurant on site was great. Although, everytike someone opened the patio door a cloud of cigarette smoke came billowing in. The stench was a damper on an otherwise great meal.
Cons: The locks to my room door had to be reprogrammed after having my key unsuccessfully recoded three times. I was very tired from traveling, had an early flight, and just wanted to sleep. Inside the room, it looked as though someone had spilled something on the old A/C unit and it was crawling with ants. I was too tired to call down to the desk again, so I just slept in the far bed from the window and did my best to put the ants out of my head so I could sleep.
Excellent 9.4
Pros: Husband and I stayed with our 3 kids, ages 5-14. They loved pancakes at night. I loved having coffee, microwave, and fridge in the room. Breakfast was delicious. Rooms were very clean. The staff was wonderful. Due to some unfortunate circumstances we had to change cities and dates for our stay. They were great about moving the dates the day of our original booked date.
Cons: The only slight down side was the pool was pretty small.
Good 7.4
Pros: Location, friendly staff
Cons: Loud humming elevator. Need a new shuttle van.
Holiday Inn Kansas City Airport - Kansas City
Rated #4
8.6
Excellent 8.6
Based on 419 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.8
Food
10.0
Location
9.0
Overall 8.6 Excellent
Based on 385 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.8
Food
10.0
Location
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.3
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.6
Staff
9.2
Cleanliness
9.4
Comfort
9.0
Location
9.4
Services
8.3
Staff
9.2
Cleanliness
8.9
Comfort
8.5
Facilities
9.2
Food
10.0
Location
8.7
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.3
Staff
9.2

Excellent 10.0
Pros: The staff
Cons: N/A
Excellent 10.0
Pros: Clean
Cons: Nope
Excellent 10.0
Pros: Location, friendly staff
Cons: Weekend breakfast should be until 10 am. People like to sleep in.
Excellent 10.0
Pros: For our business trip, perfect location, good price, nice service and staff, clean rooms.
Cons: N/A
Excellent 10.0
Pros: One of Big bland name.
Cons: N/A
Excellent 9.0
Pros: Friendly staff
Cons: Extra taxes that were charged
Excellent 10.0
Pros: Shuttle service to the airport was excellent! Wake-up call was much appreciated. Brown bag breakfast for early flight was great!
Cons: No USB plug-ins in the room to charge my phone & iPad! I didn’t bring a plug-attachment to be able to use the regular plug-in near the bed. Please update your plug-ins with this feature. This is the first hotel I’ve stayed in without this feature in at least 2 years!!
Excellent 9.0
Pros: Very clean and excellent staff!
Excellent 9.0
Cons: Everything was great
Excellent 10.0
Pros: Cleanliness
Cons: No
Good 6.0
Pros: Well..it¿s better than most 2star places I¿ve been.
Cons: No breakfast for my 5AM departure. Even just banana & yogurt would have been nice. My room looked clean, but did not smell clean. Part musty, part dusty,
Good 7.0
Pros: Easy on and off of the freeway. Check-in was fast and very courteous. They were great giving dining options in the area. The room was comfortable and clean.
Excellent 8.0
Pros: The hotel was above average in cleanliness and room amenities.
Cons: This was a very busy hotel and was quite noisy. The walls were very thin and conversations in the room next door could be heard. Outside noise at all hours was louder than the A/C could drown out.
Excellent 10.0
Pros: Very convient access
Good 6.0
Pros: Very on brand for Fairfield/Marriott as far as amenities and services go. Front desk staff was great- very friendly and efficient. Soft sheets in the room.
Cons: Our room was incredibly loud. We were adjacent to the laundry, so we heard those noises throughout our stay. Our AC made loud sounds, the refrigerator cracked loudly throughout the night, and we could hear our neighbors conversation word for word.
Good 7.0
Pros: Nice room
Cons: This hotel charged me a $3.50 ¿development fee¿ that I was unaware of. I detest surprise fees, even small ones.
Excellent 8.0
Pros: The staff was great from the checkin lady to the breakfast Attendent
Cons: Towels and wash cloths were a bit warn out and the shower could have been cleaner
Okay 5.0
Pros: Great service
Cons: Showing wear and age Didn¿t feel it was worth the $---(included fees and tax)
Excellent 10.0
Pros: It was very clean. All the staff including checkin, shuttle driver, housekeeping, & checkout were courteous, efficient, helpful and knowledgeable.
Cons: No. It was a perfect experience.
Excellent 8.0
Pros: LOOKED NEW OR WELL MAINTAINED
Cons: WALLS THIN AS PAPER-NOISY
Okay 5.0
Cons: Bare bones in the room no pen paper
Excellent 9.7
This lodging choice met my expectations and exceeded them! The staff was courteous and helpful, and even let me extend my stay by an hour to get some extra rest (I was recovering from a bad respiratory ailment at the time). The breakfast was plentiful and tasty. I particularly appreciated the fresh walnuts and other accessory touches for my morning oatmeal.
Excellent 8.0
Pros: SPACIOUS ROOMS
Cons: SOFT BEDS
Good 7.0
Pros: Breakfast is very good. A lot of variety.
Good 7.0
Pros: It's very clean
Cons: I booked double queens but was told that was not available upon check-in
Okay 5.7
Pros: close to airport with parking
Cons: checkinprocess was long, toilet in room did not flush as i discovered during the night. Place looked tired and cheap
Okay 5.0
Pros: Proximity to event and amenities
Cons: Stayed for three days and our room was never cleaned!!!!!!!!!!!
Okay 5.0
Pros: Staff very friendly
Cons: Party on floor above us and was loud for a couple hours in middle of night. I did hear management trying to get it stopped. Not the hotel fault but sleep was interrupted
Good 6.0
Pros: The location of the hotel and the staff of the hotel were very good Beyond that I was very disappointed in this hotel.
Cons: This was what I call an SLR are room Crappy little room. It was very small, dirty, beds were uncomfortable. The pool was the size of a postage stamp. The breakfast was C- at best. I would not recommend this hotel.
Good 7.0
Pros: Friendly staff
Cons: No
Okay 4.0
Pros: Cleaner rooms. And bigger rooms
Cons: Small rooms
Poor 1.0
Pros: Close to the airport
Cons: The beds were very uncomfortable, parking lot light shined through the window and the drapes only had a shear so it couldn't be closed, kept the room light all night. For the cost of the room one of the poorest I've ever had.
Good 7.0
Cons: The location was far. Wasn't expecting to be that close to the airport.
Okay 5.0
Cons: Not hotel's fault, but kids in for baseball tournament kept me up pretty much all night.
Excellent 10.0
Pros: The bed was amazing
Okay 4.0
Pros: The cookies
Cons: The pool and exercise room were closed due to construction or remodel so that was very disappointing.
Mediocre 2.0
Pros: Clean and comfy
Cons: Insufficient parking available. Bored, disinterested, or downright grouchy staff
Excellent 10.0
Pros: I always enjoy my stays here. Anytime I'm in KC, its my hotel of choice. Great staff, clean rooms, and quiet. My children love it here.
Good 7.0
Pros: The price
Cons: Found hair in the shower, beds not particularly comfortable, nothing special
Good 7.7
Pros: Very nice stay. Comfortable and clean facility. Easy to get to airport from. Hotel and parking was full when we arrived. Had to park on street which was not convenient.
Excellent 10.0
Pros: I needed an airport close enough to the airport to take a flight departing at 7am. This hotel was the perfect choice. All the staff I met was friendly, particularly, the front desk personnel and the lovely lady in charge of the free breakfast. Rooms have microwave and refrigerator. TV has lots of channels, if anytime need to stay in the room for many hours.
Cons: Nothing that I can recall.
Fairfield by Marriott Inn & Suites Kansas City Airport - Kansas City
Rated #5
8.6
Excellent 8.6
Based on 385 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
7.0
Overall 8.4 Excellent
Based on 236 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
7.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.5
Comfort
8.4
Location
9.3
Services
8.1
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.1
Staff
9.2
Cleanliness
8.6
Comfort
9.2
Location
9.1
Services
9.1
Staff
8.9
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.7
Staff
9.0
Cleanliness
8.7
Comfort
8.8
Location
8.6
Services
8.1
Staff
8.8

Good 6.0
Pros: Bed was great, staff superb and shuttle was clean and well run.
Cons: Expensive for the quality of the room. Multiple maint issues, such as stuck bathroom door, leaking sink faucet, little hot water. For nearly $200 a night this is disappointing.
Good 6.0
Pros: It was close to airport
Cons: Staff was not friendly
Mediocre 2.0
Pros: Honestly only the front desk people,
Cons: The hotel extremely dated, lake view windows had broken vapor seals you couldn’t see out of them, lighting in room very dark, told I had a QR code in room to order food, did not. Had to wait 45 minutes for food at bar. I posted a picture of what my 22.00 Chicken Picatta to go looked like. Extremely dissapointing stay, I checked out a day early. Was not at all represented on line the way it really is
Excellent 8.0
Pros: The weekend buffet was outstanding, and the service was excellent.
Excellent 8.0
Pros: Good on location restaurant.
Excellent 10.0
Pros: The best sleep my family ever experienced so far . We liked the calmness of the environment and the friendliness of the staff ! The kids enjoyed the pool !
Cons: It would be nice to get a hot tub in here !
Good 7.0
Pros: Close to airport
Cons: Too many charges
Excellent 10.0
Pros: Fantastic Hotel. Very modern & Comfortable. Outstanding Staff.
Cons: Price dropped after I booked it.
Excellent 10.0
Pros: The view of the water, the outdoor area by the bar was very nice and relaxing.
Excellent 10.0
Pros: Clean rooms and friendly service!
Cons: We went down to the front desk and asked for a couple more towels and was told they be right to our room but they never came.
Excellent 9.0
Pros: Staff was very friendly and helpful
Cons: No room service
Excellent 10.0
Pros: The room was amazing!
Cons: Nope I liked everything
Excellent 8.0
Pros: Room cleanliness
Excellent 10.0
Cons: There was no coffee or cups in the room with the coffee maker.
Excellent 9.0
Pros: Location ideal for Kansas City airport access. Staff went above and beyond for us.
Excellent 10.0
Pros: staff was nice and helpful
Cons: construction near by
Excellent 9.0
Pros: Super classy& nice
Cons: False emergency at 2:37am
Good 6.0
Pros: Clean and friendly staff.
Cons: Was supposed to include cont. breakfast, it did not. Pool was closed for the whole weekend. Furnace would not turn off, it was 78 degrees in the room. All they did was disconnect the control.. so nothing to cool it off, nor to hear if it had gotten cold
Poor 1.0
Pros: Staff was rude and exhibited terrible customer service. I and other reps from my firm travel to this area often. We will never stay at that hotel again.
Mediocre 3.0
Pros: It was clean and the room was large enough.
Cons: The bathroom door was a slider and was installed with a two inch gap so there was little privacy and no fan. The H VAC was loud and ran all night. Got woken up at 530 in the morning by an intercom that was a false alarm. Breakfast was not included.
Poor 1.0
Cons: This hotel should not be operating. It is a construction site. Bugs dirt and construction everywhere. Had to skim bugs out of pool. Ended up leaving a night early even though it was prepaid. So loud and filthy. Alarms went off in rooms in am, for dusthaza
Good 7.0
Pros: Renovated bathroom. Comfortable bed.
Cons: Hotel still renovating so it wasn't elegant.
Mediocre 3.0
Pros: It is a nice hotel. The rooms are clean and the staff is friendly.
Cons: The construction at the hotel created many problems. The emergy alarm went off at 4am, the loud drilling and banging noises from construction started at 8am, and the water in the rooms was turned off at 10am. The staff didn't explain/warn us about this.
Good 7.0
Pros: Remodeled rooms and proximity to airport with very friendly staff!
Cons: Remodel going on - not aware when booked. Staff watching random music videos at loud volume in lobby on lobby tv. Shower hot cold didn't work well.
Okay 5.0
Pros: The newly renovated room we had was nice.
Cons: The construction inside hotel caused noise and confusion of direction. The room never got clean even though we asked for it to. Staff either did not communicate or it was ignored. Same with room service, terrible communication amongst staff.
Good 6.0
Pros: I loved the location, the rooms were nicely decorated and very clean, and overall the staff was very friendly and helpful.
Cons: The hotel was in the middle of a large remodel, which really doesn't bother me. What did concern me was the fact that there were large unsecured construction areas which seemed dark and creepy. It felt unsafe and I feel they should have been locked off.
Good 6.0
Pros: The room was very nice and clean.
Cons: Clarity around internet access would be helpful. I was told over phone to enroll as a Marriot Rewards Member for free access. I enroll and I called again about the access code and I was told to choose the 9.99 for the daily rate and was charged anyway
Mediocre 2.0
Cons: they were in the process of remodeling this hotel, so the place seemed like a construction zone. It wasn't what I expected from a Marriott hotel. Our hotel room had been renovated, but the AC didn't work properly and the window overlooked construction.
Okay 4.0
Cons: The hotel is going through renovation that was never mentioned when I made the reservation. The first room was very dusty, which shouldn't been used for guests at all. The second room was better, but still not perfect.
Okay 5.0
Pros: good rate
Cons: no comp breakfast they need to add one
Good 7.0
Pros: Close to airport. Free parking. Really comfortable bed. Nice linens Mini fridge included.
Cons: Dated compared to other Marriott Hotels. My king room was adequate but very cramped for 2 people. There was a hair on the clean folded washcloths. There was an apple under the bed that housekeeping missed.
Poor 1.0
Pros: Location
Cons: The hotel was old, not clean at all.
Good 7.0
Pros: lobby/entrance very nice, good workout gym
Cons: the bathroom - it was very small - the ceiling was lower than in the bedroom area and my husband was almost to tall to stand in the shower - could barely close door to bathroom when in it, for the price paid I expect a nice larger bathroom
Good 7.0
Pros: it's location
Cons: no
Okay 5.0
Pros: The comfortable bed and pillows
Cons: Small room & bathroom, hotel is dated, and needs updates. The hallway was dusty and the carpet was old and frayed. No frig or microwave & no free breakfast. Location in the middle of nowhere. Just an average stay, wouldn't want to stay there again.j
Kansas City Airport Marriott - Kansas City
Rated #6
8.4
Excellent 8.4
Based on 236 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.8
Facilities
8.6
Location
9.3
Overall
8.9
Overall 9.0 Excellent
Based on 12 reviews
Cleanliness
9.1
Comfort
8.8
Facilities
8.6
Location
9.3
Overall
8.9
Cleanliness
9.0
Comfort
6.0
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
8.0
Comfort
9.3
Facilities
7.3
Location
9.3
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
10.0

Excellent 10.0
Pros: Great staff! Excellent breakfast! Clean rooms!
Excellent 10.0
Pros: It was clean, the front desk was helpful and caring. They made it simple to check in and out. Recommended a few places to eat. The room was nice and quiet. It was a good place for the price we paid. Breakfast was kind of the norm. Nothing special. It was close to where we needed to be.
Cons: If I had to complain it would be that I sounded like a herd of cattle walking down the hallway. But really otherwise I have no complaints
Excellent 9.7
Pros: Staff, breakfast selection, beds
Cons: N/A
Excellent 9.7
Pros: They let me check in early, when my paid airport shuttle didn't arrive, they took me to the airport before their normal shuttle hours. Overall awesome
Cons: I was on foot and their wasn't too many food options nearby
Excellent 8.5
Pros: Staff was personable and helpful, as we needed to catch shuttles for the airport.
Cons: Room wasn't stocked with tissues, coffee, etc... Breakfast was okay.
Okay 4.8
Pros: Close to airport
Cons: They would not refund $99 for my husband and I since I canceled my two minutes after booking it. I thought I had booked for the wrong night. Then I realized it was the correct night and I booked again two minutes later. I called to see if they would refund the first booking since it was such a quick turnaround and I had mistakenly thought the wrong date then I booked again two minutes later once I realized it. My brain not working at full capacity due to helping my husband fight a very serious cancer which chemo is not working. The stay was for medical reasons to fly out to a dr to see if they had any trial or anything else we could try. We are a young couple with two young kids. When I called this online service and hotel they would not refund my $99 even though I booked, accidentally canceled, and then booked again within 5 minutes. They did not loss any money off this but still would not refund us even after I explained what happened and told them of all the medical expenses we have had. Comfort inn and company will never again receive any of my or my family's business.
Excellent 10.0
Pros: The front desk and breakfast staff were very friendly and helpful for our one night stay before a flight. I was traveling with my son and they were very accommodating. Everything was clean and decent breakfast.
Cons: The shuttle driver was pretty grumpy, but what do you expect at 5am
Excellent 10.0
Pros: Affordable, clean, spacious room & bathroom, friendly staff. Good hotel for overnight to catch a next day flight.
Good 7.6
Pros: Staff was very good! Breakfast lady was awesome!
Cons: Phone didn't wirk in room. Mold in shower. Light burned out in bathroom. Alarm clock didn't work. Called for wake up at 0545. They called at 0615. Breakfast lady was on point. She was fabulous. Staff very friendly!
Comfort Inn Kansas City / Airport - Kansas City
Rated #7
9.0
Excellent 9.0
Based on 12 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
7.8
Location
8.7
Overall
8.0
Overall 8.1 Excellent
Based on 959 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
7.8
Location
8.7
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.3
Comfort
8.4
Location
8.6
Services
8.0
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.8
Overall
6.5
Cleanliness
8.3
Comfort
8.1
Facilities
8.0
Location
8.3
Overall
7.8
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.7
Cleanliness
8.7
Comfort
8.4
Facilities
7.0
Location
8.7
Overall
7.5
Cleanliness
8.7
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
9.0
Cleanliness
8.6
Comfort
8.3
Location
8.4
Services
8.2
Staff
8.4

Good 6.0
Pros: Comfortable bed.
Cons: Shower did not drain. Staff did not seem concerned after I told them when checking out.
Excellent 10.0
Pros: Very clean,confortable bed and delicious breakfast
Cons: I like all
Excellent 9.0
Pros: Staff and restaurant were amazing
Cons: The hotel just seems a little old
Good 6.0
Cons: Guest service on check in lied, said I would get points for loyalty, but seeing I used a third party booking no points were received. Guest service lady at check out was snarky and rude.
Excellent 9.0
Pros: Modern design. Nice lobby.
Cons: No dislikes.
Excellent 8.0
Pros: I am one to look at the way the room is heated and it's super important..Most hotel rooms have the one unit under the window, it's always loud and kicks on constantly during the night. This hotel had those heaters/AC units but they were controlled by a thermostat on the wall which kept the room more even temp and it was not loud and annoying.
Cons: The feather blanket that was on the bed had feathers that were bunched together and collected in the corners of the cover making little hard balls of feathers. Very weird feeling every time I moved under the covers. Also didn't like the one cup kurig coffee pot or the type of coffee.
Okay 4.0
Pros: The airport shuttle service was very quick and convenient. Shuttle driver was very nice. Location is good near the airport.
Cons: I generally like Four Points properties, but this one is run down. The room was small and crowded. The bathroom was terribly small and cramped. The elevator doors squeaked so loudly that we could hear it all night in our room which was half way down the hall from the elevator. I will pick a different hotel next time.
Excellent 9.0
Pros: Close to the airport
Cons: Bathrooms were half cleaned
Good 7.0
Pros: The hotel was clean. The room was clean.
Cons: The guy at the front desk was not friendly at all. Luckily there was a woman working also who was nice and helped us out.
Good 7.0
Pros: Shuttle to airport
Cons: Dining was just okay. Some Covid related policies and likely staff shortages were in play there.
Okay 4.0
Pros: Airport shuttle driver was very courteous and prompt, restaurant on site.
Cons: Room was smaller than expected,bed felt old and lumpy. Woke with bed bug bites. Furniture seemed old for the price of the stay.
Mediocre 3.0
Pros: Shuttle service and location were convenient
Cons: It was incredibly noisy INSIDE the hotel and not from the plane traffic from the airport. You can hear every sound from every room down the hall. Cleaning staff were also shouting to each other first thing in the morning which did not help.
Good 7.0
Pros: Beds were comfortable. Close to the airport, but nothing else close around. Outdoor pool was a plus on a hot day.
Cons: Dirty dishes in the halls and trash cans over flowing. Walls are really thin.
Excellent 8.0
Pros: Convenient location, reasonably priced
Cons: Rude shuttle driver drove fast, tailgated other vehicles
Excellent 10.0
Pros: Clean and quiet. 24 hour airport shuttle
Excellent 10.0
Pros: Great staff, food, rooms, and ambience
Cons: No indoor pool
Excellent 10.0
Pros: Staff was wonderful!
Good 6.0
Pros: I like the location as it was close to the highway for our trip
Cons: The room was extremely small (which was fine for the 12 hours we were there but would¿ve been terrible for an extended stay). The housekeeping staff didn¿t seem very friendly but the desk staff was very helpful.
Okay 4.0
Pros: Not much
Cons: Slow water draining in sink and bathtub notified the hotel front desk but never fixed the problem
Excellent 10.0
Pros: I was there taking advantage of the park and fly program for an early flight out. Location, airport shuttle were all great.
Cons: Was perfect for my needs.
Okay 4.0
Pros: Location is very close to airport
Cons: I have stayed here many times. This time I was charged for parking??? Never before and staff at checkin said they have always charged for parking. Called for shuttle driver from airport he said "stand outside by the curb, call me back when you get there"
Excellent 10.0
Pros: Super close to hotel. Staff was great. Shuttle very convenient.
Mediocre 2.0
Pros: Price
Cons: I wasn't a 3.5 star hotel.
Mediocre 3.0
Pros: The staff was extra friendly and accommodating.
Cons: The room smelt like a smoking room and the bed wasn’t very comfortable. The hotel was definitely dated once you got past the front desk. I wouldn’t stay here again.
Excellent 9.0
Pros: The Customer service was excellent and the food was delicious. Our room was clean.
Cons: Our stay was good.
Excellent 10.0
Pros: The receptionist was very polite. She answered all our questions and concerns.
Cons: Not at this time.
Excellent 10.0
Pros: Staff and location
Cons: Nothing I can think of
Excellent 10.0
Pros: The kind staff and ability to park my car for 2 extra days while out of town.
Poor 1.0
Pros: The staff was nice and welcoming when we first arrived. The over night help was horrible.
Cons: Upon arrival the staff was a great help. But it was the building that was just disgusting it smelled of marijuana and cleaning supplies mixed with mold and fecal matter. our room looked as if someone was already sleeping in there trash everywhere
Good 6.0
Cons: The TV wasn’t working properly due to server problems and they couldn’t correct the issue. It was annoying.
Good 6.0
Pros: Cost
Cons: Trouble with internet and channels changed on tv randomly.
Good 6.0
Pros: The bed was super comfortable!
Cons: There was standing water in the tub. You would think the cleaners would report this after cleaning the shower. Not good.
Poor 1.0
Pros: There is nothing pleasant I can say about this hotel, I have never in my life treated so horribly by a hotel and staff.
Cons: The entire night staff at this hotel. Needs some strong retraining. The girl  who was working was the worst I ever encountered anywhere i have ever stayed. And one of there employees tried to start a physical fight with me!!!
Mediocre 3.0
Cons: There was markings on the sheet and as well as tissues And I have a newborn so I left the hotel
Good 6.0
Pros: Staff. They were all wonderful people.
Cons: The rooms were seriously not up to par with this brand or rating of hotel. I was extremely disappointed in this place. They closed the restaurant so there was literally nothing this place had to offer.
Okay 5.0
Cons: Beds where very uncomfortable. They where hard with barely any padding. As soon as I laid down I sunk in the bed and the bed also moved. When I told staff all they said was, “oh.”
Mediocre 3.0
Pros: The hotel has a restaurant/bar which was nice, but no room service.
Cons: The room was uncomfortable. The toilet wouldn't flush, or water would run continuously. The shower didn't drain. The room was noisy, inside & outside. The bed was sunk in so not comfortable. Too many LED lights. Room was small for 2 Queens.
Okay 5.0
Pros: Clean, fully stocked
Cons: Was a mediocre experience overall.
Good 7.0
Pros: Shuttle service 24/7 and spotless bathroom.
Cons: Gloomy and dated.
Okay 5.0
Pros: Fast check in .. Nice front Desk people loved the shuttle
Cons: It was Older and dirty Looking and the elevators were scary sounding ... Rooms were Basic
Okay 4.5
Pros: Bed was comfortable and staff was great
Cons: Wall paper falling apart, carpet frayed and dated, overall appearance was not what we have known for Starwood properties. We were disappointed.
Okay 5.0
Pros: Price
Okay 5.0
Pros: location was great
Cons: I wanted a hotel with a pool. That's all my kids wanted. the pool was closed until the next weekend. not known until too late. Also the walls were super thin. Could hear next room conversation perfectly through the door. Slow tub drain.
Mediocre 2.0
Pros: Super 8 was awful cockroaches infested asked for a wake up call because had an important meeting and no wake up call was late. Not satisfied at all and wouldn't recommend This hotel at all.
Excellent 10.0
Pros: The hotel has a really good restaurant inside with a good breakfast buffet. The room was spacious & the heat worked well in January for playoff time.
Excellent 9.7
Pros: Hotel was clean throughout and that’s very important to me. Room was cozy very clean as well. Well taken care of establishment
Cons: Bed was a tad bit firmer than I prefer
Mediocre 2.0
Cons: NOT a 3.5 star hotel! Closer to a 2 star. "Room Connection" doors were hollow metal=amplifying room next door. Don't book here if you want to sleep!
Okay 5.0
Pros: Good location.
Poor 1.0
Cons: The mattress I slept on needed two pillow under one side. So that I did not roll out. Very terrible mattress. I told them at the counter. They said ok.
Okay 4.0
Pros: Close to the hotel with shuttle service.
Cons: The bathroom was pretty bad. Toilet took ages to flush and the bathtub immediately filled with water no matter what you did. The hotel itself was old and not in a charming way.
Poor 1.0
Pros: Proximity to airport
Cons: Poor hygiene First room offered to us was smelling very bad Second room offered to us was also smelling very badly Very loud noise from the bar below
Mediocre 3.0
Pros: Close to airport.
Cons: Despite the distance shuttle only is available every 20 minutes and leaves sharply which is fine. However, the clock in our room is about 5 minutes behind so don't rely because you're bound to be late and miss the shuttle. Need to wait outside for shuttle
Mediocre 3.0
Pros: Close to the airport and the shuttle
Cons: Old and needs updates
Poor 1.0
Pros: Great location and dining options.
Cons: The front desk staff.
Mediocre 2.0
Pros: Location next to airport
Cons: Very old needs updating
Poor 1.0
Cons: Extremely loud. Old A/C units that rattle, loud neighbors, honking horns in the parking lot at 2a.m., and very loud staff in the morning who do not respect that I tagged my door to not be bothered. I slept maybe 2 hours.
Poor 1.0
Cons: The hotel staff gave a wrong key while check-in. Shuttle what they provide, they dont come on time. I had to wait for an hour before the driver called and showed up. The hotel staff was trying to compliment with money on their faults. I will never ever go
Poor 1.0
Pros: The location was great for me
Cons: The housekeeper stole money feom my room.
Poor 1.0
Cons: There is absolutely no way that this hotel should have been a 3.5 Star. It was awful. Disgusting. Rats running through the duct work. The lobby smelled like cigarettes and bad cologne, and that was the hotel air freshener. I was so disappointed.
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 10.0
Pros: Really friendly staff, great stay.
Excellent 8.0
Pros: Rooms were clean
Cons: Ac didn't get as cool as I would have liked. Would be better if they served free breakfast.
Excellent 10.0
Pros: Very clean and spacious! Friendly staff as well. Free bottle of water each day, and a large fridge, were nice perks.
Good 7.1
Pros: Hotel was very close to the airport which made it easy to get to my flight. Hotel was very clean and the bed was comfortable. Room had mini fridge, good size tv and nice bathroom.
Cons: Room AC wasn't working. When I contacted the front desk they sent maintenance quickly. Tech said AC was working, but couldn't keep up with the heat from the day. Front desk staff said the room would cool off eventually, but the hotel was full and they could not move us to another room. When I went down to the front desk to ask for a manager, they said a supervisor wouldn't be available until Monday (two days later), and that they would not be able to offer any room discount. Surprisingly, they were able to find an empty room for us which did have a working air conditioner. Very disappointed with the lack of customer concern from the front desk staff. Pillows were too soft for my liking. Hotel has a restaurant but for the rate, does not offer a continental breakfast for the guests
Excellent 8.2
Pros: The bed was so comfortable.
Cons: I think a nice continental breakfast could be included.
Good 6.8
Pros: We enjoyed the king size bed that had a very comfortable mattress and bedding. Our TV had a variety of channels including HBO and Showtime. Also, the black out curtains were perfect for sleeping in.
Cons: We received a questionnaire in advance of our stay that included room preferences. We requested a high level room with a king size bed. Upon arrival, we received a room on the first floor with two full size beds. We then asked the attendant if our initial request could be met and as it turns out there was a room available that met our needs. She did not express concern for the unmet request or issue an apology. Our room was only cleaned once during our three night stay. We had to requested additional towels because ours were not replenished daily. We were going to have breakfast in bed but the room service line was busy for an hour. We tried the front desk and restaurant as well. All lines were busy.
Excellent 8.5
Pros: Clean with a restaurant inside.
Cons: Not much of a complaint but the bed was a little too soft and the bathroom was small
Good 7.4
Pros: The beds are amazing, and rooms are nice.
Cons: Location isn't the best, unless you are looking to be close to the airport
Good 6.8
Pros: I really liked the front desk staff. They were very understandable and eager to help with all of my needs.
Cons: I disliked the fact that my card info was taken for incidentals and my card was charged 60% of the actual overall room payment. I have never noticed that before but it was definitely an extreme negative mark when I saw that on my acct info. Yes I was told it would take 3 to 4 days for it to be placed back onto my account but it was still a big shock.
Okay 4.8
Pros: Some staff was nice and pleasant. The restaurant food was average but not bad. Bed was comfortable and we used the small gym. Some machines were not working 100% but you could still use them. Also the pool was nice
Cons: So the small detail was that there are many Four Points and we wanted the one by the stadium not the one by the airport. Huge difference. No one could help us with this and we wound up paying for two hotels for the weekend. It's pretty isolated so you need a car or taxi to get a good meal away from the airport. The hotel actually drove us to a local restaurant and said they could brng us back, but when we called they said they couldn't do it after all. If you want a place near the airport it's fine. A lot of pilots and stewards were staying there.
Excellent 8.0
Pros: Friendly staff
Okay 4.8
Pros: Rooms were small but the beds comfortable! Food at restaurant was average. Check in was quick and easy!
Cons: Attempted to order room service at 9am from our room- the hotel phone was not working so I called via my personal cell and spoke with AJ at the front desk. He said he would send someone to fix the phone but told me there was no room svc on Sundays- which is not true. He then proceeded to hang up on me. My friend and I had to physically go down to the front desk (were still in pj's, mind you) and spoke directly to the manager, who happened to be Aj who previously hung up on me! After he told us the restaurant is "right there" pointing to the restaurant, he finally gave me the phone to call room service. Unbelievable customer service. I've never been treated like that in my life. Especially at a "nice hotel." Aj must have had a change of heart and apologized for his actions 2 hrs later when we checked out and compensated our breakfast but I will never ever pay to stay at a Sheraton again. It was supposed to be a fun girls weekend and this is what we're talking about. I just hope other guests don't have to experience any of this.
Excellent 10.0
Pros: Wee arrived late and left early. Everyone was curious and efficient.
Cons: Nothing. It was great.
Excellent 8.0
Pros: 3 star, very nice room.
Good 6.8
Pros: The hotel is very near the airport and the shuttle ride is quick. A major draw is the 10 day free parking. The hotel looked like it was being remodeled but our room (we stayed twice) were comfortable.
Cons: The restaurant was terrible. Also the business center is joke. While the computer is nice it is placed five feet from a big screen TV. It gave me a headache to print out my boarding pass.
Four Points by Sheraton Kansas City Airport - Kansas City
Rated #8
8.1
Excellent 8.1
Based on 959 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Location
8.5
Overall
8.1
Overall 7.8 Good
Based on 680 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Location
8.5
Overall
8.1
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
2.0
Overall
8.0
Cleanliness
8.1
Comfort
8.1
Location
8.4
Services
7.8
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.3
Location
8.7
Overall
10.0
Services
8.0
Cleanliness
8.9
Comfort
8.9
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
8.2
Comfort
8.2
Facilities
6.0
Location
8.6
Overall
7.0
Cleanliness
8.4
Comfort
8.1
Location
8.3
Services
8.0
Staff
8.5

Excellent 8.0
Pros: Location
Excellent 9.0
Pros: Great staff! Very clean and a nice array of breakfast choices.
Cons: Pillows
Excellent 8.0
Pros: The location was perfect for the airport and the shuttle is a big plus.
Cons: There were some long black hairs when I pulled back the covers and the pillow case had some very nasty stains on it.They did not have a great selection of food places that delivered. If you had a car you could go and pick up which we did not have
Excellent 10.0
Pros: Friendly staff
Excellent 10.0
Pros: Clean comfortable room and nice breakfast. Very friendly staff.
Cons: Fitness center closed for maintenance
Okay 5.0
Pros: Breakfast,
Cons: Required drivers license to get room, identity theft. Coffee maker no good.
Excellent 9.0
Pros: Looks like the hotel spent their PPP money to refurbish and have done a terrific job. I would not hesitate to stay here again
Cons: Not one thing
Excellent 8.0
Pros: After an early morning flight (5am) the hotel was kind enough to let us check in early (12:00). The daily breakfast was hot and replenished frequently. Lots of choices for breakfast also. The rooms were clean and the common areas were clean as well.
Cons: Noisy neighbors slamming their door late at night. They also tried to open the adjoining door to our room. We didn¿t get the front desk involved because it only happened for a short time.
Excellent 10.0
Pros: Everyone was very friendly and courteous from the check in to the maids! Super clean. Free breakfast included hot as well as cold options. The coffee was quite tasty too! Highly recommended.
Excellent 8.0
Pros: Wasn’t available before I checked out
Cons: No complaints
Excellent 9.0
Pros: Clean rooms with comfortable beds. Very convenient location for flying out of MCI.
Cons: I have no complaints about our stay.
Excellent 9.0
Pros: location nice rooms comfortable beds quiet in hallways breakfast
Cons: no safe in room needs exhaust fan in bathroom fitness room was closed
Excellent 8.0
Pros: location
Cons: fitness center closed....as was pool.....stairwells were very dirty
Excellent 9.0
Pros: Workers were friendly and professional.
Okay 5.0
Pros: The bed was comfortable and the room was large
Cons: Breakfast was not great
Okay 5.0
Pros: It's location and the free breakfast.
Cons: The air conditioner didn't work properly. The shower didn't work well either.
Excellent 10.0
Pros: There was always someone to help at all times. It was secure a lot of lighting and very close to everything.
Poor 1.0
Pros: Nothing
Cons: Everything
Good 6.0
Pros: Hotel was clean and close to the freeway and airport.
Cons: Definitely dated, beds ok. Not anything to complain about but nothing to rave about
Okay 4.0
Cons: We were traveling with 2 pets and the pet room was really stinky.
Excellent 10.0
Pros: Front desk clerk was very friendly and efficient.
Good 6.0
Pros: Staff was amazing
Cons: All the equipment in the fitness room was broken. The elevator was broken. Hotel needs a lot of maintenance
Poor 1.0
Pros: nothing
Cons: Elevator out of order, breakfast sucked
Okay 5.0
Pros: proximity to airport
Cons: mold in the shower, mildewed frayed shower curtain and most disgusting of all the underside(inside with the ice) of the ice bucket lid was filthy with the dried residue of some kind of sauce. I cleaned it off myself and used the lid upside down
Okay 5.0
Pros: Close to airport
Cons: They said they provided transportation to and from the airport, so I booked to stay and park. Once there, they said they don't pick up from airport, which doesn't make any sense. I would not of stay here again.
Mediocre 2.0
Pros: The location
Cons: The bedding was filthy, makeup and other stains, and the room had an unpleasant smell. Definitely not a 3star hotel comparable to Hotels with similar ratings.
Mediocre 3.0
Pros: The location.
Cons: The air freshener was overwhelming. The bed was hard as a rock. I only stayed for one night and had to leave. I could not sleep and could not breathe at this hotel. It was horrible and I travel all over the world for work. I'm sorry.
Good 6.0
Pros: Staff were friendly.
Cons: Room didn't feel clean and smelled moldy. Location is close to I-29 but there aren't many dining options in the area. There were a lot of unsavory characters hanging around outside the hotel. Not a great experience.
Poor 1.0
Pros: It was close to the airport
Cons: Our plane came in late, we were tired, couldn¿t get into the lobby (doors were locked). Called the hotel over and over and over until they finally answered the phone and let us in. The clerk only cared about reciting the ¿Pet Policy¿ and we had n
Mediocre 3.0
Pros: Location close to the airport
Cons: When I made reservations I was told they provide shuttle service to the airport which I assumed meant to and from the airport. However, upon my arrival I was informed they provide a shuttle to the airport bout not from the airport!!!
Good 6.0
Pros: Good location to our destination and the breakfast was decent.
Cons: Definitely did not meet expectations as far as cleanliness. The upgrades were an attempt, but this is not an 8+ hotel. Can't be too upset though because it is much, much cheaper than others. You get what you pay for.
Okay 5.0
Pros: location
Cons: wouldn't let me check in 30 minutes early.
Mediocre 3.0
Pros: Room was clean
Cons: The hotel behind it was very sketchy. Saw a few drug deals happen, people smoking weed. To make it clear the hotel was great but just wish they did something about their next door neighbor to make it better. I wont be booking here for sure.
Excellent 10.0
If there is one thing that i would like to change in this hotel it will be the pillow. It’s too big for me, i prefer to have atleast 1 flat pillow for my head. Other than that this hotel is 9/10
Mediocre 3.0
Pros: The woman working at the front desk was nice.
Cons: Our first room we walked in and there was a huge nasty stain in the middle of the bed with hair.
Okay 5.0
Cons: The hotel is aging and needs a lot of work. Walls are dirty. Corners of tub were dirty. Sheet rock tape has popped in the middle of the wall. Desk chair was split all the way down the side. Furniture is awkward in the space.
Mediocre 3.0
Pros: The room was clean but the door had a gap in it when closed and we had to be moved and then the air conditioning didn't work that well. Plus the bed was hard.
Cons: The bed.
Mediocre 3.0
Cons: Window was not sealed so we could hear the outside noise terribly. The screen was broken and the safety for the window was not functional.
Okay 4.0
Pros: Friendly staff
Cons: We arrived for a very late check in. When given our room we found it to be filled with trash from the last guest and not turned for a new guest. When given another round we found trash and popcorn in the pullout bed. The toilet took forever to turn off.
Okay 5.0
Pros: Good price on our route. Pet-friendly.
Cons: the area seemed sketchy. Was nervous about leaving the car full of all our stuff.
Good 7.0
Pros: Clean and location
Cons: Noise
Good 6.0
Bathtub were clogged, water can, water cannot drain out of tub. I called the front desk and he said he will put down a ticket but until we checked out nobody never came.
Okay 5.0
Pros: Clean
Cons: We paid for a whirlpool room and didn't get it. Staff didn't help at all.
Mediocre 3.0
Pros: Overall, it looked clean. The beds were good.
Cons: Next door was a family with small children crying loudly in the middle of the night. Rooms didn't seem to absorb much sound. With occupancy so low, please book parents with small kids with empty rooms on either side.
Mediocre 3.0
Pros: The closeness to the airport was good.
Cons: The room was filthy! Hair was all over the room. On the bed, bathroom floor, in the towels. Spiders on the bathroom floor. It was disgusting! I would say for the price one could find a cleaner place to stay.
Good 6.0
Pros: It was clean.
Cons: The side door where close to our room was never locked. Felt it was a safety issue. Ice machine intermittently worked.
Poor 1.0
Pros: Quiet location
Cons: Amenities were not available
Good 6.0
Pros: Friendly staff
Good 7.0
Pros: Staff helpful, friendly
Cons: Was some water damage to the walls in the bathroom
Mediocre 2.0
Pros: The driver of our shuttle to the airport the next morning.
Cons: The rooms were not clean. I didn't even want to get in the bed or take a shower. Did not meet a 3 star. Definitely a 1 Star hotel. The staff was unprofessional when we checked in and were more interested in the chiefs game then even doing there job.
Poor 1.0
Pros: The front desk were excellent.
Cons: The Hotel had bed bugs....They are suppose to recredit my account for the night....As they put it! they will credit you and you will recredit me....I'm waiting for this to happen....
Poor 1.0
Cons: Window in the room did not close correctly, you can hear everything from crickets chirping to loud music and on the 3rd floor. Pool was dirty there was dead bugs in it water felt greasy. When turning on the ac Seemed like there was mold
Excellent 9.7
Cons: There was remodeling going on, but nothing that disturbed.
Good 7.0
Pros: Close to airport
Cons: no
Good 6.0
Pros: Location
Cons: Public areas were dirty and old. A lot of trash on the floors in public areas.
Poor 1.0
Pros: Clean room, good breakfast options, small pool that's perfect for kids
Cons: The toilet didn't flush properly upon check in. Asked front desk to fix it early the next morning. Not fixed 13 hours later and front desk attendant was rude beyond belief. She brought a plunger so that we could fix it ourselves.
Good 7.0
Pros: Amenities were nice and breakfast was a plus!
Cons: Odd smell throughout the halls, possibly need to change their mop head while cleaning.
Okay 4.0
Cons: Wanted to be near the airport but will never stay here again. Pick another one of the nearby hotels.
Poor 1.0
Pros: 10 min to airport
Cons: Window would not close, close to freeway very loud, Beds very hard, terrible experience and did NOT sleep
Poor 1.0
Pros: Location
Cons: Was not told ahead of time that there was a renovation going on so no pool and everything a mess.
Poor 1.0
Pros: Location
Cons: Someone smoked in my non-smoking room before I arrived. Staff had to get machine for cleaning out "now" an hour after I checked in. Next night had a dog barking in another room keep me awake- front desk did nothing. Hotel promised refund but never got it
Excellent 9.1
Pros: Clean rooms and a good breakfast
Cons: No hot tub
Excellent 9.4
Pros: Clean room and public areas. Easy access.
Cons: Old furniture, poor sound insulation. Breakfast can improve a little bit.
Best Western Plus Kansas City Airport-Kci East - Kansas City
Rated #9
7.8
Good 7.8
Based on 680 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
8.4
Overall
8.0
Overall 7.8 Good
Based on 99 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
8.4
Overall
8.0
Cleanliness
6.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
7.3
Comfort
7.9
Location
8.3
Services
7.3
Staff
7.3
Cleanliness
7.9
Comfort
7.9
Location
8.0
Services
7.3
Staff
8.0
Cleanliness
7.9
Comfort
7.9
Location
8.6
Services
7.1
Staff
7.9
Cleanliness
8.3
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.5
Cleanliness
7.6
Comfort
7.4
Location
7.8
Services
7.4
Staff
8.2

Excellent 10.0
Pros: beds were soft bathroom was clean and kitchen was nice.
Excellent 10.0
Pros: Very quiet area. Very clean rooms and comfortable bed and pillows.
Cons: No complaints.
Excellent 10.0
Pros: Free laundry. Kitchen and kitchen utensils. Refrigerator
Cons: Maybe more movie channels. Maybe
Okay 5.0
Cons: Comforter had big stain. Tons of little black specks on the ground. Rubber? Not sure what it was or why it wasn't vacuumed up. The previous person's room keys still in the room had us questioning if the room was cleaned between guests.
Excellent 9.0
Pros: Everything except the small beds
Cons: Beds are too small
Excellent 10.0
Pros: The staff was great, and the room was awesome. A great value.
Cons: We had to go to the lobby to get ice. But the desk people were very gracious to help us out.
Okay 5.0
Pros: Close to airport
Cons: The website stated that there was an airport shuttle and free parking at the hotel upon check in They stated they did not have a shuttle to the airport. Since the room was non refundable we had to stay there and park at the aimport very expensive
Good 6.0
Pros: It was what I've come to expect of a Candlewood Suites. I love having the kitchen in the room. This one had complimentary coffee, which was great too.
Cons: Not clean. It was clear the floor had been poorly vacuumed (or not at all?). There was hair on the wall of the shower. Hallway was loud into the middle of the night.
Excellent 8.5
Pros: Great staff Friendly Full kitchen Pretty clean
Cons: Bugs (in kitchen and on towels)
Candlewood Suites Kansas City Airport - Kansas City
Rated #10
7.8
Good 7.8
Based on 99 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.1
Facilities
8.3
Location
8.2
Overall
8.1
Overall 7.6 Good
Based on 634 reviews
Cleanliness
8.0
Comfort
8.1
Facilities
8.3
Location
8.2
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.4
Overall
7.6
Cleanliness
7.9
Comfort
8.0
Location
8.3
Services
7.7
Staff
8.1
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
7.9
Comfort
8.0
Location
8.1
Services
7.4
Staff
8.0
Cleanliness
7.2
Comfort
7.6
Facilities
8.0
Location
7.6
Overall
9.0
Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Location
8.6
Overall
7.6
Cleanliness
8.1
Comfort
8.2
Location
8.2
Services
7.9
Staff
8.2

Excellent 9.0
Pros: Wonderful beds. Great staff
Cons: No hot tub
Mediocre 2.0
Cons: Noise. Construction early in the morning. Housekeeping knocking at 9am. Overcharged on bill.
Okay 4.0
Pros: The beds were comfy
Cons: The AC in the entire place was out. Our toilet was clogged. We called The front desk and asked for a fan and a plunger and got neither.
Good 7.0
Pros: I had one problem, the food down stairs! It took so long I had to leave. Thanks to the nice women at the front. My kids and I got snacks at the gift shop.
Cons: The highway view! Next time I would like to stay facing the airport. The pool and gym are nice as well!
Excellent 10.0
Pros: Clean and beautiful place
Cons: None
Okay 4.0
Pros: Close to airport.
Cons: Elevators are at one end of hotel. We were at opposite end. NO CARTS. Had to lug baggage the length of hotel. Seniors. disappointing for a HILTON. You expect more. Won't be staying there again. PS they advertise a restaurant. Breakfast was Starbucks.$$
Excellent 10.0
Pros: Everything
Cons: No breakfast
Excellent 9.0
Pros: Location and transport to airport very clean a d pleasant t room.
Cons: Was disappointed that with restaurant on premise they did not offer room service.
Excellent 9.0
Pros: Room size, decor
Cons: Issues with hair in bathroom and lettuce on the floor
Mediocre 3.0
Pros: Price, other than that it was Dated on the guest floors. I paid for a high room and they did not honor that. Only area that was fairly new was the lobby & the bar.
Cons: The hotel was under reno, the beds were small (2 Doubles) especially w/a family of 4 (2 children & 2 adults). The bathroom drainage system was bad. It took 10min to drain in sink as well as the tub. Fairly empty hotel, booked majority on the same floor Â
Okay 5.0
Pros: The staff was really nice and the beds were comfortable.
Cons: There was no free breakfast and the pool area had a really bad smell. Also, the shallow end of the pool was outside and the inside of the pool was the deeper end. My kids had to swim in the dark, wasn't very many lights outside.
Excellent 10.0
Pros: Loved the atmosphere!!
Cons: Was well worth the money!!!
Excellent 10.0
Pros: They hotel is very nice and so was the staff
Cons: The toilet was not clean when we entered the room and they offered to move us but we were too tired. They took care of it and apologized.
Poor 1.0
Pros: Free airport shuttle
Cons: They allow dogs, all dogs. My daughter was bit by a dog in the lobby Staff could care less.
Mediocre 2.0
Pros: We called ahead to verify that the indoor/outdoor pool was heated, the front desk confirmed it was. It turned out to be freezing cold and also quite dirty. Room was small and nothing special.
Cons: I disliked my entire stay.
Excellent 10.0
Pros: Great location. Friendly staff. Clean room.
Poor 1.0
Pros: Nothing
Cons: They don't clean the rooms daily.they didn't change lining.Supervisor rude.And they had a new front desk clerk by herself on a busy weekend.
Okay 5.0
Pros: Bed was comfy, each bed had 4 pillows, free shuttle to airport
Cons: Hotel was dirty and very dated and tired. Elevators were worrisome. Ice machine was broke on our floor (2) had to go to 7,8 or 10th floor for ice. Mold on shower curtain and the toilet was dirty.
Okay 5.0
Pros: The location
Cons: The customer service was horrible and the rooms were hot ,the ax didn¿t work and the staff did not do anything to accommodate you ,the guy at the front desk was short with us are entire stay
Excellent 10.0
Pros: Location to the interstate was perfect!
Cons: Our 1st room AC wasn¿t working & we slept in a hot room but they gave us another room the 2nd night & compt one nights stay which was super nice, definitely wasn¿t expecting that! Will definitely stay there again when we go back!
Okay 5.0
Pros: Location and shuttle
Cons: Room smelled like it used to be a smoking room, staff was not friendly or responsive to questions, no breakfast of any sort came with the room. Not even a granola bar.
Okay 5.0
Pros: The lobby and restaurant area are nice.
Cons: The room smelled stale and there was hair in the tub and sink.
Excellent 8.0
Pros: Restaurant
Cons: The air conditioning did not work in hotel room. It was very hot
Good 6.0
Pros: Location
Cons: Parking Fee and Pool was Dirty
Good 6.0
Pros: It¿s location and it was peaceful
Cons: On the night of the 25th I couldn¿t sleep because of the strong smell of marijuana. I woke up to the smell on the 26th. I wanted to ask for a refund and check out but I had already booked the room
Mediocre 3.0
Pros: Close to airport, easy to access
Cons: I eventually ran the shower/sink faucet for 20 minutes, but could get NO hot water! I understand it's "pandemic time," but the Starbucks was understaffed and undersupplied for breakfast, very disappointing.
Excellent 10.0
Pros: It was clean. The beds were extremely comfortable. The staff was courteous.
Cons: I was not able to sit at the bar. I know there is Covid however they could have socially distanced the barstools.
Good 6.0
Pros: Liked that it was near Airport, Kansas.
Cons: Called for a shuttle ride. No directions were given to where to stand for a pick up. Waited outside in cold for 40 minutes. Employees were all nice. A small dried blood stain on pillow case. the room smelt like cigaret smoke.
Good 7.0
Pros: Free airport shuttle and close to airport
Cons: The AC unit was very noisy to the point it was hard to get into a deep sleep. There were tons of available rooms so not sue why they put us in one with an AC that wasn't working properly.
Okay 4.0
Pros: Staff
Cons: The room still had trachea on the ground. There was green bottle cap and a tampon wrapper. The walls had water damage that needs to be fixed asap due to mold. The towels didnt smell clean, smelt musky.
Poor 1.0
Cons: The room was dirty, contact the front desk there was not any other rooms available with the same accommodations. The site was under construction and the next morning the clang of construction began at 6 am. Very un pleasurable. Onsite restaurant was gros
Okay 5.0
Pros: Location
Cons: Elevator and heater loudest I've heard. Bed rock hard.
Mediocre 3.0
Pros: Distance from airport
Cons: Door at rear of facility not secure. Anyone could walk in and load the elevator. Construction began early on Saturday morning and was VERY loud. After a late night this was very frustrating and a foul way to start a full day of travel in horrible weath
Good 7.0
Pros: Location
Cons: Checked out on a Sunday, very early in the morning there was loud construction noises due to renovations on floor above.
Poor 1.0
Pros: Nothing.
Cons: The entire establishment was horrible. The room was nasty. I have pictures of how disgusting it was .
Mediocre 3.0
Cons: It was dirty.
Okay 4.0
Cons: No soap. Shampoo or lotion. Very loud ac/heat unit. Room musty. Tub had hair in it. Just gross for a Hilton
Good 6.0
Pros: The bed was comfortable and the staff was very friendly.
Cons: Toilet could barely flush anything. Ended up overflowing and required all our towels to stem the tide. It seemed like the hotel was all surface flash, but was slowly getting run down. Construction started on a nearby room on a weekend morning
Okay 5.0
Cons: We were charged for parking during our stay. I have never been charged to park. The hotel also said it had a heated pool and a hot tub neather is true. It has a pool that is it. I will not stay in another Hilton hotel.
Mediocre 3.0
Pros: Beds were clean and comfortable. Restaurant staff was great.
Cons: Desk staff was rude and indifferent, bathroom was very dirty. TV was horrible.
Good 6.0
Pros: The hotel was rated 3.5 stars, but was not comparable to the 3 stars, such as the Four Points Sheraton, where I have stayed in the past. They didn't have luggage carts, nor bellmen to help with luggage. It seems they cater just to business travelers who
Good 6.0
Pros: Location. Free breakfast.
Cons: Mystery charge on my credit card. They reversed ait after I called it iut a day later but did not explain how it got there.
Poor 1.0
Pros: Location to Airport.
Cons: Dated rooms. Dog was barking for 20-30 minutes across the hall at 3:00 am.
Poor 1.0
Pros: Location
Cons: I arrived late and upon arrival I was given a room that had insects on the mattress, which I believed to be bed bugs. I called the front desk and showed the Manager on duty what I discovered. I explained to her that I wanted another room and she delivered
Excellent 10.0
Pros: Seems clean and the staff ate helpful.
Cons: We stayed on the second floor and there was a strange noise all night. It would only last a couple seconds. Never could determine what it was.
Poor 1.0
Pros: It looked nice
Cons: I stayed on the 4th floor and it smelled sewage the whole time we stayed there. From the time you got out of the elevator to the hotel room it smelled. At night it started to come into our room.
Poor 1.0
Pros: Swimming pool and location right off I-35 (but had to cancel rest of our 3 day stay and find alternate hotel nearby -see below)
Cons: Kinky arrangements by HILTON selling a room "Recommended for 3 adults"...with just One king Bed !!!(no rollaway,no convertible sofa).Shameful practice and huge disappointment after long drive, from a Hotel Chain we used to respect.
Excellent 10.0
Pros: We originally got a room that was non smoking, but as soon as we walked in, it smelled like smoke. My two young children could smell it as well. I immediately went to the front desk and talked to them about switching our rooms. Without hesitation, they did. They completely understood and emphasized on the situation. The front desk lady was very professional. She is an asset to the Hilton.
Poor 1.0
Pros: Hotel would have been fine if the room had any heat!
Cons: Arrived after midnight. Room had no heat on a 50 degree night. Freezing. Told that heat had to be turned on for entire hotel later in the fall. They gave us more blankets instead!!! We may as well have slept in a tent.
Excellent 8.0
Pros: Did get a free dessert.
Cons: The unexpected pet deposit, and unable to leave my pet while I went out to dinner.
Good 6.0
Pros: Easy access
Cons: Cleanliness - was filthy under the entertainment furniture. Bottle cap and a bunch of dirt. Did let the front desk know about it.
Good 6.0
Pros: Close to the airport and a mall with restaurants, shppping and other facilities.
Cons: The hotel restaurant had below average food. One of the bed sheets had holes in it and the mattress made a creaking noise.
Good 7.0
Pros: Comfort
Cons: The pool was not in working order. That was the entire reason I chose this particular hotel. I was offered to be shuttled to a different hotel to use their pool; but that is ABSOLUTELY not the same as just leisurely walking to the pool.
Poor 1.0
Pros: Convenient
Cons: Loud TV next door until after midnight and not much help from the front desk to quiet them and let us get needed sleep.
Mediocre 2.0
Pros: Nothing really, cold breakfast, smelly rooms, keys don't work...not going back no matter how great the deal.
Cons: The entire trip was a bust! Slanted uncomfortable beds, was up all night. Cold breakfast, smelly rooms, keys don't work...not going back no matter how great the deal.
Mediocre 2.0
Pros: Close to airport
Cons: Fire alarm going off at 4am for at least an hour..bathtub drain not draining
Mediocre 3.0
Cons: rhe hotel lobby had a foul odor
Excellent 10.0
Pros: Great bed, clean bathroom and extra blanket and pillow in the closet, friendly staff
Excellent 10.0
Pros: The best were very comfortable and linens were very soft aND perfect after a long day of travel.
Cons: There was only one ice room per floor.
Okay 5.7
Pros: Airport pickup and close to airport
Cons: They charged me $25 to check in early as I needed to change clothes for my business meeting. They did not mention that had I waited 20 minutes there would be no charge. 'Company policy', the refuge of cowards.
Good 7.1
Pros: Fast check-in. Very clean room, beds were comfortable. Good price for one night stay.
Cons: Had to call twice for the shuttle to pick us up at the airport. It took about 45 minutes. Being remodeled so the restaurant looked like a temorary set up with a some square bare tables and an electric food server on the counter. The "bar" was a ledge near the lobby with 2 beer taps and not a soul in site. Places to eat were about 5 miles down the highway.
Excellent 8.2
Pros: Location is everything! The price was adequate. The room was clean and quiet.
Hilton Kansas City Airport - Kansas City
Rated #11
7.6
Good 7.6
Based on 634 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.9
Facilities
8.0
Location
8.2
Overall
8.0
Overall 7.5 Good
Based on 205 reviews
Cleanliness
7.8
Comfort
7.9
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
7.6
Comfort
7.4
Location
7.9
Services
6.9
Staff
7.9
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
8.6
Facilities
8.0
Location
7.5
Overall
8.5
Cleanliness
7.9
Comfort
8.4
Location
8.7
Services
7.7
Staff
8.6
Cleanliness
7.5
Comfort
7.7
Location
7.8
Services
6.8
Staff
7.8
Cleanliness
8.1
Comfort
8.2
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.4
Comfort
8.1
Location
8.2
Services
8.1
Staff
8.2

Mediocre 3.0
Pros: The staff was friendly enough.
Cons: Booking.com sent an email stating I would pay the hotel directly but evidently it was to be charged to the card I used to reserve the room through the website even though that’s not what the email said. I understand construction but was put in a room that the a/c wasn’t the greatest, it was very humid. Only decaf coffee put in the room, toilet paper just set on counter cause the holder was broken. Bathroom was filthy and just in need of repairs. The bed was very uncomfortable, felt the springs in it. I’ve stayed at many Hampton Inns across the US and this one has to be by far the worst. Never again!
Excellent 10.0
Pros: The desk clerk was very friendly. The bed was comfortable. The room was quiet and clean.
Cons: My stay was too short! That was American Airlines fault!
Okay 5.0
Pros: It was located near the airport.
Cons: The hotel was under a remodel our first day when checking in they did not have internet connectivity this our key cards to access the room did not work. We had to attempt this 3x and finally we had to get the front desk clerk to open the door to our room.
Mediocre 2.0
Pros: Under construction. Dust, dirt everywhere. Breakfast was a joke. If property has this much construction going on, it should be highlited in the description. Advertising your delicious hot breakfast as a marketing tool and having that microwave stuff is grossly misleading.
Poor 1.0
Pros: Close proximity to the airport
Cons: The hotel turned the ac units in the rooms (and hallways) completely off on a day when it was 96+ degrees outside. The ac in our first room did not work so they moved us to the adjoining room that was 86 degrees. We were miserably hot all night.
Good 6.0
Pros: Average hotel, breakfast was decent
Cons: Needs updated
Excellent 8.4
This Hampton Inn location was isolated. Upon our arrival the parking lot had a few potholes. Luckily, that was the only negative. The staff was very friendly. Breakfast was was ample and our room was comfortable.
Excellent 10.0
Pros: Friendly staff. Comfortable room
Cons: No
Excellent 10.0
Pros: Staff was very friendly and helpful. We had a problem with our TV. Told front desk on our way to dinner. When we returned everything was working properly. Breakfast was very nice.
Cons: Nothing I can think of.
Okay 4.0
Pros: Staff was great
Cons: Room was in horrible shape. Needed major updates
Mediocre 3.0
Pros: Location
Cons: Room and beds did not meet typical Hampton standard. Breakfast sub par as well.
Excellent 10.0
Pros: The staff were friendly and the rooms were clean and neat
Cons: This hotel is a little hard to find. It is tucked back in on a road you can easily miss.
Excellent 9.0
Pros: Convenient location off the highway. Staff very helpful
Cons: Would like their to be a cleaning agent in the fitness center.
Excellent 10.0
Pros: All of the staff that I interacted with was extremely polite.
Cons: I wish they would have had on-site laundry. I was told I could drive over to the Hilton & use theirs.
Excellent 8.0
Pros: They had hot breakfast in the morning and shuttle to the airport.
Cons: I am still adjusting to hotel beds.
Excellent 10.0
Pros: Clean and quiet. Close to the airport-the shuttle had to be called because we came in at 11pm, but they arrived quickly. Their shuttle also took us directly to the car rental place in the morning so we didn’t have to catch it from the airport.
Cons: No
Excellent 10.0
Pros: The customer service I received was exceptional. I will definitely keep this hotel as an option the next time I stay in KC. This is definitely a really nice hotel for the star rating and amenities.
Cons: Room is kinda small but its nice. There is also no fridge or microwave.
Excellent 9.0
Pros: Accommodating staff.
Excellent 9.0
Pros: Very friendly and attentive/professional staff all around. Hotel updates are a great improvement. Surrounding grounds and pool kept clean.
Cons: Some new pool furniture is needed.
Okay 5.7
Pros: The location was good for us. The staff are nice.
Cons: the facilities are old and the rooms are small. Not great value for the price per night.
Good 6.0
Pros: The price
Cons: After I ate the feee breakfast I threw up 6 times with food poisoning
Okay 5.0
Pros: The breakfast was good and staff nice. They gave us free bottles of water whenever we asked. The pillows were firm enough. Price was great.
Cons: Mold in bathtub, fan in bathroom did nothing, the room always felt humid, lots of bright light leaked in at night on sides of blind, the comforter was way too heavy. It's an older hotel, perhaps in need of some updating.
Mediocre 3.0
Pros: Nice staff.
Cons: Dirty room.
Excellent 10.0
Pros: Room was small but arrangement made it feel like a much larger room. Congrats to the designer and his/her genius.
Cons: location of elevators in the rear of building
Excellent 9.3
Pros: Cleanliness was excellent. Everything was convenient. The staff was VERY friendly.
Cons: Mattress needs to be replaced.
Hampton Inn Kansas City-Airport - Kansas City
Rated #12
7.5
Good 7.5
Based on 205 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.8
Facilities
3.6
Location
8.0
Overall
3.7
Overall 7.2 Good
Based on 511 reviews
Cleanliness
7.4
Comfort
7.8
Facilities
3.6
Location
8.0
Overall
3.7
Cleanliness
3.6
Comfort
4.0
Facilities
2.4
Location
4.0
Overall
2.4
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
7.5
Comfort
7.8
Location
7.9
Services
7.1
Staff
8.1
Cleanliness
2.6
Comfort
3.3
Facilities
2.6
Location
4.6
Overall
3.3
Cleanliness
4.1
Comfort
4.0
Facilities
4.3
Location
5.0
Overall
4.1
Cleanliness
7.6
Comfort
7.9
Location
8.1
Services
7.5
Staff
8.1
Cleanliness
6.8
Comfort
7.2
Facilities
5.0
Location
7.9
Overall
5.0
Cleanliness
7.6
Comfort
8.4
Facilities
3.6
Location
8.4
Overall
4.0
Cleanliness
7.6
Comfort
8.0
Location
8.6
Services
7.4
Staff
8.2

Excellent 10.0
Pros: Nice clean room
Okay 4.0
Pros: Location next to airport.
Cons: Cleanliness of room.
Good 6.0
Pros: Clean and quiet room
Cons: One hotel clerk on duty at 3pm...waited in line nearly 15 minutes to check-in, then no clean rooms were available. I was asked to wait another 20 minutes so they could get a room ready for me. I was not told when checking-in that the breakfast room would not be open.
Excellent 8.0
Pros: I loved that it’s so close to the airport! The rooms are really nice size, the bed is comfortable and the people that work here are so friendly!
Cons: The tub was kind of gross and they don’t have continental breakfast at the moment.
Okay 5.0
Pros: Easy late checkout process
Cons: It was pretty dirty, and the shower truly sucked. The pressure was so slow it like dripped.
Mediocre 3.0
Cons: We had ants in our room on the second floor
Excellent 8.0
Pros: Price was great
Cons: The pool was closed "permanently" - had hole not sure when it would be fixed. The place was a little beat up - the entry sensor was cracked.
Okay 4.0
Pros: The best was actually comfortable and it was super close the the airport
Cons: The pictures did NOT match the room I slept in. The shower was scary and old and the floors were dusty it seemed that it had not been slept in or cleaned for a while
Good 6.0
Pros: Distance to the airport and enjoyed having a balcony room.
Cons: Pool was closed and the parking was terrible. For as big of a motel as it was there was hardly any parking in front.
Poor 1.0
Pros: It was expensive, there was ants in the room and blood on the wall
Cons: It was expensive, there was ants in the room and blood on the wall
Excellent 8.0
Pros: reasonably priced, close to airport, clean and quiet room
Cons: no breakfast
Poor 1.0
Pros: Nothing at all the room smells of marijuana there was a pile of garbage at the top of the stairs the hall way carpet is filthy. Horrible horrible motel would never stay here again and definitely would not recommend anyone else to either.
Cons: Everything and I mean everything!!!!! Especially didn¿t like the guy sitting on the stairs that was obviously on some kind of drugs.
Good 7.0
Pros: The staff
Mediocre 3.0
Pros: Location
Cons: loors had 6ft knife scratches Very poor job on keeping up and maintaining room walls and texture Bathroom ha very visible drywall patches Spiders were found in bathroom Way too over rated price for room does not meet what you pay for
Excellent 10.0
Pros: Very clean and people were wonderful
Mediocre 3.0
Pros: Location to kci expo
Cons: No where was it posted the pool is closed or no breakfast available. That¿s the main reason i stayed there with my kids. Also my room was dirty. Old soap & hair in the bathtub. No towels. Coffee maker didn¿t work. I told staff & they didn¿t seem
Okay 5.0
Pros: The price was nice; the pillows were amazing as well as the soft bed covers.
Cons: I did not like the color on the walls in the hallway, the carpet was horrible colors and patterns and there were screaming children in rooms around us.
Good 7.0
Pros: The easy access to fresh air
Excellent 8.0
Pros: The bed was probably the best thing about the room
Cons: The alternative breakfast wasn't as filling as the waffles
Mediocre 2.0
Pros: The room size for the price listed.
Cons: The room was filthy. From hair being in the sheets, the pillow cases having obvious makeup stains, the bathtub had a dirt ring around it, floors were not vacuumed, toilets were dirty.
Excellent 10.0
Pros: Very comfortable accomidations
Mediocre 3.0
Pros: The balcony in our room
Cons: The owner or manager is very pushy and very rude and they rush u out of the hotel making u feel like they didn't want u there much to begin w it's. So rude
Excellent 8.0
Pros: Location close to the airport.
Cons: Elevator seemed a little old. Room was pretty cold at first.
Excellent 10.0
Pros: Staff
Cons: No
Poor 1.0
Pros: We did not even stay, room smelled awful.
Cons: The smell. Would not recommend at all. Disgusting
Excellent 10.0
Pros: The staff is very pleasant any easy to work with. The helped me by allowing me an early check in and its been recently remodels and looks real nice.
Cons: I wish the 2nd elevator would of been working also but other than that it was great.
Good 7.0
Pros: The staff are super friendly and the hotel is very quite and peaceful
Cons: Just that the pool and select other activities were closed due to covid
Excellent 8.0
Pros: Beds were comfy and the staff
Cons: We paid for a non smoking room and our blanket had a coherent burn in it as well as whoever the previous person that had the room wrapped the smoke alarm with a plastic bag and taped so they could smoke in the room and the room had a slight stale smoke.
Mediocre 2.0
Pros: This place was nasty had to change rooms first one stunk and was gross Second one had no water pressure and Luke warm shower water on 7 th floor . This property was poorly designed and not very good care has been taken to maintain property. Y
Cons: The entire place was a disaster stink,dirty,smelly it was awful
Okay 4.0
Pros: nice personnel, very friendly
Cons: the smell on the all way, the tub take forevee to drain and the toilet takes forever to filled up the deposit
Okay 5.0
Pros: Pretty clean, staff is kinda meh though
Cons: people getting shot and delaying my entire day
Good 6.0
Pros: Tiles floors and spacious rooms Staff was friendly.
Cons: Floor was so dirty and sticky we could not remove our footwear and the shower in the bathroom was so disgustingly dirty we were unable to use it. Stayed two nights in two separate rooms and same thing each room.
Mediocre 3.0
Pros: The size of the room and having a balcony
Cons: Check in and the property is run down particularly the pool and no hot tub as they covered it up as if they are taking it out however that amenity is still listed.
Poor 1.0
Pros: Not really much.
Cons: Toilet seat was broken, fire alarm was discharged in the middle of the night by kids roaming the halls and woke EVERYONE up, breakfast on Sunday is only served until 9am, while most hotels run breakfast until 10. I think staff member we spoke to was high.
Good 7.0
Pros: Clean, bed was big, comfortable, very new mattress & clean. I had outside deck, beautiful to look out. Motel was quiet. Clerk was friendly.
Cons: Poor breakfast,sausage tasted like dog food. I had to ask for eggs, they ran out. Only soft apple for fresh fruit. Good gravy but biscuits cold so had to microwave. Also, no one told me shuttle wasn't available from airport after midnight,no cab, did Uber
Okay 4.0
Pros: Good location for us, and the people that checked us in were friendly and helpful.
Cons: Paint splatter made the room look dirty. Shower did not work properly. We told the person at the desk, who said he would check into it, as he played on his cell phone. It took about 15 minutes of waiting to get a receipt printed.
Mediocre 2.0
Cons: This hotel was disgusting! Yes, it is under renovation so the lobby and all of the floors are in disarray, but everything is filthy. I had to walk around stained mattresses that were just laying in the hallway, old furniture stacked in the hallway, old broken drywall everywhere. This hotel has no business renting rooms while this kind of construction is goes on. I didn't feel safe and decided not to stay the night. Will never attempt to stay here again.
Mediocre 2.5
Pros: Cheep
Cons: Dirty and old and rundown and cops in the parking lot all night
Mediocre 2.0
Pros: Staff was polite.
Cons: Room had baby flies in it. The mattress was an air mattress and almost completly deflated. Television was fuzzy. Just had a overall dirty appearance.
Okay 5.0
Pros: The closeness to the airport.
Cons: The hallways smelled bad. Wallpaper was peeling. The bed was supposed to be a sleep number bed, but it didn't work, so one side was a lot firmer then the other side. Lights weren't plugged in or couldn't be plugged in at all.
Okay 5.7
Cons: Mold on ceiling just outside my room, was unable to adjust the temperature, staff parked under the canopy, toilet seat in my room needs replaced. Seems like the owner would rather keep every dime he makes instead of making the hotel a nice, clean and relaxing place for the guests. Also, my room was on the ground floor and guests coming and going could see in my room as there was not a closable curtain
Mediocre 2.0
Pros: Not much, the fridge in our room I guess.
Cons: They said there was a bar and restaurant on the website, one of the reasons I booked this place, that was false. The breakfast was gross... the gravy smelled bad, like it would make some one sick. The staff was rude, and not really accommodating. They didn't even asked if I enjoyed my stay when I left. The beds were rock hard. I could go on, I don't usually leave reviews for places, but this was terrible. They said they had new management again it would be nice to know this information before we book. Wish i couls get a refund....
Okay 4.0
Pros: They have the option for early check in. The staff was friendly.
Cons: The room had water damage. The hot tub wasn't working. The TV channel selection sucked. The breakfast was mediocre. The whole place was kinda run down. Not worth the money we paid.
Mediocre 2.0
Pros: The hotel has serious potential to be beautiful if someone would take care of it. Hotels.com went above and beyond to make sure that our negative experience didn't ruin our road trip.
Cons: The manager was beyond rude; he swore when speaking to me on the phone and pretended a manager was unavailable when he later told me he was standing there the whole time. All I wanted to do was make sure he wouldn't charge me for the nights that I wasn't staying. The hotel was dirty, visible crud and wrappers on the floors and walls of the hallways and our room, and the very strong smell of cigarette smoke and mildew. The carpet in our room was wavy from water damage and the beds were as hard as boards. There was no mini-fridge or microwave in the room. Two out of three elevators weren't working, the pool and hot tub were closed and so was the restaurant they were supposed to have. I just can't get over how rude the manager was or that he would lie to customers. Hotels.com did everything right though.
Mediocre 2.0
Cons: We got there at midnight. The staff doesn't care about you personally as a customer. The room we received was dirty and smelled of smoke. This was at Midnight!!!! We went back to the desk, got another room. It was ok. Except 30 minutes later another couple was trying to get into our room. That room was double booked. The girl at the front desk did not seem to care about anything. We could not get a receipt for the first of a two night stay. I cancelled the second night the next morning. I was not going to stay there. If we left our car, I would have to pay $5 to park my car. There is no valet service. It is a hotel parking lot. Would NEVER stay here again!
Good 6.0
Pros: Cost efficient, I mean overall it completely served the purpose
Cons: Light bulb out in the room, closet door was broken, toilet was loose, seemed kind of outdated there's definitely a smell going on that isn't natural. The door to the outside does not lock at all
Mediocre 3.1
Pros: Location
Cons: Hotel smell terrible, it could be health hazard. The room was in professional clean. First room I have the bed sheet had spots on, it was too nasty to sleep on. The receptionist was will to chant us new room. Second room the trash was not empty, smell of old wet paint was so strong, the tv was the old version unlike the picture they shown and the remote wasn't working. Even though we didn't pay much to stay but this is not even worth to stay. The breakfast was unsanitary, I was afraid to eat anything from there. Stay away if you don't want to get sick.
Mediocre 2.5
Cons: The room included a sleep number bed, which they didnt tell us. It wasn't actually working or plugged in, so we just thought the mattress was rock hard. When we asked for a different room, we were told they would fix the bed. After a day out, we came back to find the bed still unplugged and rock hard. The pool heater was broken and the hot tub had not been cleaned. Two people were actually smoking inside the hallway of the building. When we complained a second time that it was not fixed, we were yelled at by the building manager. We chose to go elsewhere for our third night. I've never had such poor customer service in my entire life. I would avoid this hotel even if the room were free.
Okay 5.1
Pros: The lobby was nice. It had a really cool courtyard with potential, but basically it was left to rot by the owners. The front desk guy had a lot of patience, but it appears he had a lot of practice. They had a hot tub that worked, and my kids swam in that because the pool was liquid ice (see below). My room was ckean and well organized.
Cons: The swimming pool was cold, i know what the last feelings of the titanic victims were cold. The restaurant in the hotel was decent, but expensive for what it was. My food sat out under a heat lamp forever, and the shrimp put on it were possibly edible, but I didnt take the chance.
Mediocre 3.1
Pros: Price (but, you get what you pay for)
Cons: The overall appearance of the property is very dirty, and very unkempt, and had a very bad smell! I was only able to stand being in the pool area for about 5min before I had to leave. Walking across the deck area, my foot almost went through a very rotted out section. My room smelled very strongly of bleach to the point it burned my eyes. As this was already my second room due to no working bathroom lights in the first one, I did not ask to change again. The sheets were stained, and the comforter was a bit worn. I noticed as I was leaving that there was spots of smeared blood on the door. Very disconcerting
Good 7.7
Pros: Two queen beds for $90
Cons: Bathroom shower was clogged
Mediocre 3.4
Pros: Absolutely nothing, and I will never trust Kayak ratings again
Cons: Had to walk thru pool of water on wet carpet to get to swimming pool. Was never cleaned up while there. Toilet ran constantly Breakfast service was atrocious - one man (who wore the same clothes every day) cooked sausage one frying pan at a time. He couldn't even keep up with 8 people in the room, let alone a full crowd. No waffle iron, pancakes or many other things. This hotel is trying to skimp on every penny and could care less about service. Front desk too busy chatting on cell phone to be responsive to customers One small bar of soap in bathroom for 4 people - REALLY? Two towels for 4 people. etc.
Mediocre 2.5
Pros: Decent location to airport
Cons: Room smells of mold, wall lamp by bed was hanging off wall, bed was horrible, desktop dirty
Okay 4.0
Pros: It's was quiet and private
Cons: the TV was still old style tube even though said was flat screen. The sleep number bed didn't work although still was not to bad.
Okay 5.7
Pros: We loved the location. It was near the airport and featured a park and stay. We stayed one night and felt that the room was okay. Nothing too special but nothing really wrong with it either. It's really one of those hotels where you get exactly what you pay for. It was quiet, didn't really hear anything at all and we do appreciate that. The pool was decent. I loved the park and stay feature. We paid $4 a day to park at the hotel rather than parking at the airport for a much bigger price. The shuttles were nice and when we got back to the city and the shuttle came straight to the airport and picked us back up and delivered us back to the hotel and our car.
Cons: We were really bummed that the hot tub wasn't working AT ALL. It was colder than the pool actually. And there wasn't even a sign or anything to let us know it was broken. This hotel was okay for one night. We aren't sure we would stay there for longer though.
Okay 5.4
Pros: Price
Cons: There was a moldy smell in the room. Wallpaper was peeling and shower had mold.
Okay 4.5
Pros: Nothing really.
Cons: The pool had to much chlorine, bed was dirty, bathroom was dirty, bed was hard, breakfast wasn't all that great, plates and bowls were still dirty.
SureStay Plus Hotel by Best Western Kansas City Airport - Kansas City
Rated #13
7.2
Good 7.2
Based on 511 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.4
Facilities
5.0
Location
8.0
Overall
5.5
Overall 6.9 Good
Based on 824 reviews
Cleanliness
7.3
Comfort
7.4
Facilities
5.0
Location
8.0
Overall
5.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
4.0
Overall
8.0
Cleanliness
6.8
Comfort
6.9
Location
7.7
Services
6.6
Staff
7.4
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
3.3
Overall
3.6
Cleanliness
7.3
Comfort
7.3
Location
8.2
Overall
4.5
Services
7.1
Cleanliness
7.2
Comfort
7.2
Location
7.5
Services
7.1
Staff
7.4
Cleanliness
7.5
Comfort
7.6
Facilities
5.6
Location
8.0
Overall
6.1
Cleanliness
7.8
Comfort
7.7
Location
8.3
Services
7.5
Staff
7.9

Good 7.0
Pros: They don’t have breakfast
Cons: They don’t have breakfast
Poor 1.0
Pros: Leaving!
Cons: Everything!! It was filthy, loud, and smelled of stale smoke.
Excellent 10.0
Pros: Very nice
Cons: Very nice service.
Excellent 10.0
Pros: Not bad at all. Stove and refrigerator no cooking utensils. Perfect for long stays
Cons: Nope
Poor 1.0
Pros: Nothing!! It is a homeless hotel and I saw plenty of them! They were cooking food at midnight, could hear TVs till 3 am, rude staff, smokers everywhere! Dogs barking and whiny all night too!! NEVER stay here! I def won’t!!!
Cons: Nothing!!!!!
Excellent 10.0
Pros: Everything was wonderful! The room was spacious and clean. The towels and pillows were fluffy. The bed was comfortable. The location was easy to find and near anywhere I needed to be during my stay there. The staff was kind and courteous. There was coffee available 24 hours a day.
Cons: There was a dripping sound in my room all during my stay there. It was faint, but it was enough to keep me awake. It sounded like it may be from the room next to, above, or below me. And, at 4:30 Friday morning, there was a fire alarm that went off, so everyone had to jump out of bed climb down the stairs, and wait until the all clear.
Excellent 10.0
Pros: clean, pet friendly
Cons: third floor for pets 😞 no breakfast
Poor 1.0
Pros: Location
Cons: The building was loud & noisy the whole building just kind of did not smell good.I think this location is primarily long-term residents not overnight stays. Shower was absolutely disgusting black brown stuff ran out of the shower head. Staff unpleasant
Good 6.0
Cons: thought i saw a roach in shower room
Mediocre 2.8
Toilet won’t flush or work. Staff have no regards for COVID
Mediocre 2.0
Pros: Location is less than 10 minutes from the airport, so it's a convenient place to stay if you just need to rest your head for a night (and only a night) before catching a flight.
Cons: Obviously, I wasn't expecting anything luxurious for my stay, but the reviews on Booking.com were sorely misleading (that's the last time I don't double check reviews elsewhere before booking a room). The person at the front desk was kind, especially given how late we checked in, but by no means was he following any of KC's COVID protocols (masking indoors, having hand sanitizer readily available, etc.), which should have been the first red flag to me on how seriously (or not...) this Extended Stay takes cleanliness. Our room was supposed to be non-smoking, but it smelled faintly of cigarettes and there were burn holes in our sheets. Housekeeping was definitely a miss here as everything felt grimy - luckily I had some Lysol wipes to clean down all the surfaces which were still dusty (including the refrigerator). We found random hairs everywhere - on the sheets and pillows, in the bathroom, on chairs, and they were all different colors which indicated to me that housekeeping was not diligent enough in their cleaning post-check out. The TV didn't work and wi-fi was spotty at best, but that wasn't too big a concern since we were just spending a few hours in the room getting rest before catching our next flight. On the upside, the carpeting looked like it had been replaced fairly recently, but given the condition of everything else, I didn't even want to risk going barefoot. With literally tens of other hotels within walking distance in this area, I'd highly recommend spending the extra couple of bucks to stay elsewhere so you can actually get a peaceful, comfortable night's rest. Given the price, my expectations for this place were low, but even then, I'd stay somewhere else in the future.
Good 7.0
Pros: A little out of the way, no breakfast included but the coffee was good.
Cons: Beds were firm and woke up a bit achy.
Excellent 10.0
Pros: Great value at any price. Really nice hotel. Quiet a d comfortable beds.
Excellent 8.0
Pros: Nice stagg
Cons: More cooking items ¿¿
Okay 4.8
Check other places that are very clean
Excellent 9.0
Pros: The location to the interstate was perfect to get downtown in and out. The staff was friendly and the rooms were clean. Priced right also for the area. Clean rooms also great beds.
Cons: Nothing at all. We had a great experience.
Okay 4.8
The place really needs maintenance and my room has a broken AC that kept me awake all night. Someone changed out an AC around midnight making as much noise as possible. I was there because I had a super early flight. You really need a car to eat around there especially because the 2 restaurants within walking distance are rarely open and extremely expensive. But if you were there for the airport a car wouldn’t make sense. You might as well stay in town if you were still going to drive to the airport but I had to Uber because there are no shuttles. No breakfast as advertised either. But from other places I’ve stayed and reviews I’ve read you’ll get the stuff you get here anywhere else.
Okay 4.0
Pros: Location near airport
Cons: The shower and bathtub were dirty. Hair in the tube and on the shower walls. Ring around the tub of dirt.
Excellent 10.0
Pros: The rooms were clean and the staff have been wonderful and very nice!
Cons: No.
Excellent 8.0
Nice and quiet
Good 6.0
Pros: Kitchen area
Cons: Could have been cleaner
Mediocre 2.0
Pros: Cheap, convenient, staff asked where I wanted a room
Cons: Bathroom and sheets were disgustingly unclean - department of health should investigate this place levels of unclean.
Okay 5.0
Pros: It was a place to sleep when I couldn't find a decent rest stop in the area.
Cons: The placed smelled of stale cigarettes in certain areas and there was some sort of large dead bug on the wall of my room. It wasn't my favorite to stay in.
Good 7.0
Pros: Staff
Cons: Pets allowed
Good 7.2
Not too bad. Would recommend for an overnite stay
Okay 5.0
Pros: The young lady that checked us in was very friendly, professional and helpful
Cons: The hotel allowed the customers to hang around the entrance of the hotel with their extra large dogs. Also, these same extra large dogs were walking around the hotel with the owners growling at people
Mediocre 2.0
Pros: The receptionist was great.
Cons: Yes, the bed was super hard and the rooms were out of date. I really was disappointed with all the people standing outside near my vehicle. I didn¿t stay the night because of the outside environment.
Mediocre 3.0
Pros: The location was the best part of this hotel.
Cons: Our room was okay. On one night out a/c unit began to smoke and smell as if it caught fire the fire alarm went off and I unplugged the unit. Called the front desk and they did not care until I requested the manager. Bad service.
Excellent 10.0
Pros: Big fridge, big room!
Cons: The pillows were uncomfortable. Other than that, amazing!
Okay 4.0
Front desk guy was a little rude, not sure why. He told me that I would have to pay "HIS RATE" if we wanted to stay another night, not agodas price.
Excellent 10.0
Cons: Would have liked to have a pool.
Okay 5.0
Pros: Affordable.
Cons: The microwave was unplugged and just sitting on the table as opposed to being installed on the counter. The television wasn't plugged in or hooked up. I had to call maintenance to come up to hook up the television.
Excellent 8.0
Pros: The staff was friendly it was super quiet and a perfect stop for driving, right off the interstate so we could get up and go.
Cons: No, but because its outside of town there is not much eating options after 7pm.
Mediocre 3.0
Pros: Nothing, it was gross
Cons: Pictures online didn't matchup with the room, the front desk clerk appeared to be under the influence. The whole hotel smelled like marijuana.
Good 7.6
The property is clean and the staff is professional
Good 7.0
Pros: Location to airport great for early fight
Cons: Need some at front desk or a way to get someone to appear at front desk
Good 7.0
Pros: The price for a nice clean room
Cons: Not really
Excellent 10.0
Pros: Great staff and accomodations
Cons: I was kept up all night by a occupance dog that was left in the room by itself
Poor 1.0
Pros: I didnt even get to my room. I arrived at 1045 pm one of the staff banged there head on the door to get the other to unlock it. Had 8 people in the lobby spun out. They couldnt get me checked in. They broke into the managers office with a knife. I left.
Cons: I didnt get my room. I arrived at 1045 pm one of the staff banged there head on the door to get the other 8 people spun out in the lobby to open the door. Couldnt get me checked in. They broke into the managers office with a knife. I left after 45 min.
Excellent 10.0
Pros: Easy check in
Cons: No
Poor 1.0
Pros: The staff were great.
Cons: My room was not clean. Someone else¿s clothes and make up were in the room. I was put in the resident¿s area and the night life in the hallway was loud and reeked of weed. Then a resident pulled the fire alarm around 1-3am. No breakfast as advertise
Mediocre 2.0
Cons: Hotel did not have a room available when I got there. Was going to send me home until I mentioned my kids.
Poor 1.0
Pros: Bed bugs
Mediocre 3.0
Pros: Great distance from everything.
Cons: Wife and I both woke up with cockaroaches crawling on us. Talking to the hotel the apologized and offered a $6 credit. Will not stay here ever again
Poor 1.0
Pros: Horrible.
Cons: The hotel was without water for a full 12 hours. During COVID. No water for the toilet, the sink, the shower and no concessions were offered. Horrible.
Mediocre 3.0
Pros: Location
Cons: The towels were dirty. Had poop on them.
Okay 4.0
Pros: Allowing pets and friendly staff.
Cons: Quite sparse. For an extended stay, no utensils, plates, pans. Only 1 burner worked on the stove and to make it work had to "push it" level to connect to electrical. Place is older and worn. Upkeep on items needing replacement were "fixed."
Poor 1.0
Pros: N/A
Cons: The man who checked us in was extremely rude. I still have not gotten my $100 deposit back. The room didn’t look clean. There was still hair in the shower and toothpaste in the sink. The fire alarm in our room also kept going off for no app
Mediocre 2.0
Pros: Not much.
Cons: No room service at all in all my traveling and staying at hotel my room got clean daily not weekly i never had too empty my own trash from room
Poor 1.0
Pros: Kitchen is best part of you want to prepare own food, but you are better off paying a little more and avoiding this place.
Cons: Carbon monoxide alarm went off at 3:50am on one of our nights because of our heater. Fire truck arrived, and we asked the staff to be placed in a different room out of safety. Staff said no. We decided to cancel our final night and stay somewhere else.
Poor 1.0
Pros: Nothing. The staff was incompetent, lazy and the room had ants.
Cons: Everything. All amenities had been suspended, there was ants in the room and staff was horrible.
Poor 1.0
Pros: Nothing
Cons: Rooms are not equipped with electronic charging stations. Poor location. I won’t stay again.
Mediocre 2.0
Pros: It was roomy and clean
Cons: It was a 100 deposit, no problem when it was to E to return my money they charged me 30 dollars for what?
Mediocre 3.2
It took over an hour to get checked in because they couldn't find me in their system, it wasn't until they shut their computers off and back on is when I was found. I didn't get my deposit back because I was held responsible for something a prior guest did to the wall in the room that I didn't notice until check out, JUST ALL AROUND HORRIBLE!!!!!
Good 6.0
Pros: The staff was pleasant and attentive.
Cons: Our first room smelled awful so staff put us in a different room.
Good 7.0
Pros: I stayed there before it clean for a hotel
Cons: Now they charge a 100.00 deposit and the day staff not so friendly
Okay 5.0
Pros: The staff was accommodating to us for arriving after hours.
Cons: The room was very poorly cleaned. The bed/sheets felt and looked clean but the whole room was just not squeaky hotel clean if you know what I mean. Dirty chairs, bathroom not the best, etc.
Good 7.0
Pros: The price how close it was to my job and how fast it was too check out
Cons: Ok first walked in turned on a light roach ran across the kitchen floor go too use the bathroom another roach pull back the curtain where the ironing board was a used dirty diaper they gave me get another room and it smelled terrible
Okay 4.0
Pros: it was near where we wanted to stay
Cons: credit card system did not work - had to pay cash. very limited parking because of the construction. smokers - smoking outside the front door where there were SEVERAL signs posted that no smoking was allowed within 100 FEET of this door!
Mediocre 2.0
Pros: ... nothing...
Cons: Web site stated breakfast provided... there was none and no sign stating that! The room was dirty, had not been vacuum and had trash on the floor! I would not recommend this place! We should have some of our money refunded! Thank you for listening...
Good 7.0
Cons: It is a non smoking facility, however everyone sits right in front of the door and smokes where the signs say no smoking within 100p ft and the hotel staff does not stop them.
Good 7.0
Pros: They let us get a late check out because we got room so late
Cons: It was adequate no issues
Okay 5.0
Pros: It was close to where we needed to be the next day.
Cons: Our room had bugs in it.
Okay 5.0
Pros: The hotel was on the route we were taking
Cons: Smelled strange, bad location for food, and not very clean
Okay 5.0
Pros: Hotel staff very friendly
Cons: Shower head is way to low.
Okay 4.2
Pros: I might should have known that staying at an extended stay hotel is like the 21st century flophouse. Sketchy characters in groups drinking and smoking and generally rowdy right in the entrance to the office. Loud cars and uncaring people loudly conversing right next to the room window. No sheers on the Windows, if you open the curtains for a little light, better make sure you are dressed and have no valuables in sight. The kitchenette was a miniature stove, truly less than 12 inches wide, two burners and a frig and sink - no dishes, no pans, no silverware. Other similar properties I've stayed at are truly furnished. But, after evaluating the clientele, one would not expect these items not to grow legs. Truly, disappointing. I paid for two nights but only stayed one because I felt unsafe. Wish I could have gotten a refund.
Cons: See above
Mediocre 2.0
Pros: I didn't like this hotel one bit! Hidden chargers for stupid things and the service of making me feel welcome was horrible! My room wasn't clean, it wasn't cleaned after I took my do not disturb sign down! I will never stay at an extended again! The free internet was worse than dial up...
Cons: Nothing
Good 6.5
Pros: The night staff manager was fabulous - very friendly and helpful, anticipating our needs. Accommodations were clean.
Cons: Walls were thin. Because of airport proximity, many airline workers were around. They often got up around 4 or 5am and could be heard in neighboring rooms.
Extended Stay America Suites - Kansas City - Airport - Kansas City
Rated #14
6.9
Good 6.9
Based on 824 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.8
Facilities
5.8
Location
7.6
Overall
6.2
Overall 6.3 Good
Based on 1,316 reviews
Cleanliness
6.6
Comfort
6.8
Facilities
5.8
Location
7.6
Overall
6.2
Cleanliness
6.0
Comfort
6.0
Facilities
7.0
Location
7.0
Overall
6.0
Cleanliness
6.0
Comfort
6.8
Facilities
5.6
Location
7.6
Overall
6.5
Cleanliness
6.2
Comfort
6.3
Location
7.3
Services
5.9
Staff
6.9
Cleanliness
2.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
6.6
Comfort
7.3
Facilities
6.6
Location
8.0
Overall
6.6
Cleanliness
6.9
Comfort
7.1
Location
7.8
Overall
5.0
Services
6.6
Cleanliness
6.2
Comfort
6.4
Facilities
5.0
Location
7.3
Overall
5.6
Cleanliness
7.2
Comfort
7.3
Facilities
6.0
Location
7.9
Overall
6.4
Cleanliness
7.0
Comfort
6.9
Location
7.8
Services
6.6
Staff
7.4

Excellent 8.0
Pros: This is a nice hotel. We always stay at days inn no matter where we go
Poor 1.0
Pros: Nothing
Cons: The towels were super small. The headboard FELL OFF OF THE WALL in the middle of the night. The hotel was super dirty The staff was rude
Mediocre 2.0
Pros: Location, 1st floor room accommodated.
Cons: Puke in hallway, Broken doors (room & outer), poor excuse for breakfast items, outdated & run down
Poor 1.0
Pros: Maintenance Guy for trying to Help. With The Bugs in My room. Thanks Maintenance Guy.
Cons: My Room Had Insects, & Roaches.
Excellent 10.0
Pros: Convenient, friendly.
Cons: Can't think of a single thing.
Mediocre 3.0
Pros: The lobby was clean
Cons: Felt shabby and dirty. There was a millipede in the bathtub. The beds which had metal frames popped every time you moved. Had set up a pickup from the airport and then had to call when we landed at midnight to have them come get us. The night clerk was not wearing a mask either in the shuttle van or behind the counter.
Mediocre 2.0
Pros: Days Inn needs to review this site and remove it's name. Old, dirty, well worn, not taken care of and sketchy at best
Cons: Days Inn needs to review this site and remove it's name. Old, dirty, well worn, not taken care of and sketchy at best
Excellent 8.0
Cons: To much noise with other parents letting their kids runnning around after midnight when i trying to sleep
Poor 1.0
Pros: Price
Cons: The baggie of meth found on the steps right outside of our room on the steps was a little worrisome. As police officers we know that it was what it was.
Poor 1.0
Pros: Location
Cons: Hotel was dirty as a whole. Our room was supposed to be nonsmoking, smelled of smoke.Bedspread had numerous cigarette burns in it.
Mediocre 3.0
Pros: The hotel room was outdated, dirty and worn. The bed was comfortable. The toilet paper holder was torn off of the wall if this gives any indication of the room conditions.
Mediocre 2.0
We found 2 bed bugs and were absolutely disgusted!! Have been trying to reach the manager for almost a week to refund us our money and they will not call back. Rooms were dirty and smelled. Was not a typical days inn at all - would not stay here!!!!
Poor 1.0
Pros: This motel has no redeeming qualities
Cons: This is by far the worst motel. When I got there after making reservation they said they could move me to a different room but charge me $23 more. Room was dirty and smelled like urine. The desk cjair had mold on it and I took it to the front. SOOO BAD
Poor 1.0
Pros: Swimming pool was open
Cons: No carts take my luggage down poor customer service.
Poor 1.0
Pros: Location
Cons: Everything
Okay 4.0
Pros: It was clean and comfortable
Cons: The app says that it has a shuttle, it does not! I had to spend $60 to get to and from the hotel. When I checked, hotel staff told me that breakfast would not be served until after I left, they had complementary go bag that would be provided, nope!
Excellent 10.0
Staff Is amazing here. Couldn't ask for a better staff. Quiet & clean. Would recommend to anyone.
Mediocre 2.0
Poorly maintained
Excellent 8.0
Pretty good room for the money, clean and neat
Excellent 10.0
This hotel has the best staff you could ask for. Plus, the rooms are nice & honey for a decent price. Would highly recommend this hotel to anyone.
Okay 5.0
Cons: They had doors locked on both ends of stair case. Inconvenient
Poor 1.0
Pros: Staff was extremely rude, didn't get the room I paid for.
Cons: The last at the front desk, not getting the right room, no breakfast.
Good 6.0
Pros: It was a good price for the area
Cons: The pool was pretty small & crowded.
Okay 4.0
Pros: The location
Cons: I will not stay here again.The location was great.From pool area was unwelcoming other sketching people walking around. My kids felt unsafe. The front desk staff,as soon as I arrived was unpleasant and didn't make me feel appreciated.Horrible
Excellent 10.0
Pros: Location and ease of checking in and out
Mediocre 2.0
Pros: The pool
Cons: Room was outdated, dirty, smelled of smoke, and the dog next door yapped ALL night
Okay 4.0
Pros: There were bugs around sink
Excellent 8.0
Pros: It's quite and nobody bothers you
Cons: Not much of an option for breakfast with covid and the woman that works the front desk was ride but the man is nice
Excellent 8.0
Pros: The staff was very welcoming. From the front desk staff to the housekeeping staff, I was greeted each time I passed by.
Cons: There was an intense Indian food smell in the lobby but it didn't reach the room.
Mediocre 2.0
Pros: That the pool was open
Cons: The staff was rude and my room was dirty
Poor 1.0
Pros: It was very close to the airport and they offered an airport shuttle.
Cons: We booked this hotel based on the fact that they offered breakfast, as stated on the website, and had a pool. However, they no longer serve breakfast and their pool was so dirty that we refused to swim in it! Their rooms stunk and they were dirty!
Okay 5.2
They weren't serving breakfast like they had advertised, so that was a bummer. The elevator wasn't working when we first hauled all our sleepy kids and luggage in and had to wait for them to reset the machinery to get up to the third floor. There was no bedding provided in the room for our pull out sofa bed (the whole reason we paid for a suite). When I went back down to the lobby to ask for some, I was told they had no more pillows, so could they give me a stack sheets in a pillowcase instead. I said no, and surely there was a vacant room somewhere with a spare pillow they could get. The attendant (who was gracious and doing the best she could with what management had provided) said she'd find one and bring it to us, and she did. No wifi login instructions provided but we figured it out eventually. Suite had a fridge and microwave, and seemed clean but beds weren't super comfy. Masks were "required" but half the guests I saw in lobby and stairwells didn't have them.
Excellent 9.0
Pros: Clean and quiet. Attentive staff
Good 7.0
Pros: Location-easy to get around
Cons: No.
Good 7.0
Pros: The location for me and price
Cons: Room outdated, furniture just put anywhere no organization the bed was due to be replaced. Almost felt like this is the room for negotiated price people not ready for the rest of public. Stayed there four times now and this was the most questionable.
Good 6.0
Cons: They did not have adjoining rooms, and they did not provide a breakfast.
Good 6.0
Pros: Very polite and kind staff at desk
Cons: Old motel undergoing slow updates. Areas cluttered with evidence. Our view was a large area covered in blue paint chips/sand & hoses from pool renovation. They’ve clearly been there all summer. Do not follow food safety rules in breakfast area.
Poor 1.0
Pros: It wasn't expensive. The room was large.
Cons: THERE WAS NO ONE TO CHECK US IN WHEN WE ARRIVED!!! The ONLY employee of the place on shift was gone to drive the shuttle...we waited 20-25 minutes waiting to see an employee. By the time she showed back up, 4 couples were waiting behind us, upset, waiting
Excellent 10.0
Pros: Very happy with the price!
Mediocre 2.0
Pros: Location convenient to airport.
Cons: Dirty, heavily used, worn out, disorganized, and generally crummy.
Good 6.0
Pros: The staff was friendly and helpful, especially housekeeping
Cons: The breakfast was disappointing. One morning there was no coffee, on Sunday there was biscuits and gravy but the biscuits seemed stale and cold, gravy wasn't hot. skipped breakfast the other days we were there and went out instead.
Mediocre 3.0
Pros: The rooms were a nice size and you really do get what you pay for.
Cons: Gross breakfast...we did not eat at the hotel. The bathroom had no molding along the floorboard.
Excellent 9.0
Pros: For the age of the hotel it was very clean. Check in was way and had zero issues
Poor 1.0
Pros: Nothing was enjoyable about this experience.
Cons: The place was FILTHY. Large dogs all over hotel. (And I love dogs! I have 2) The cleaning was non existent. Poor maintenance. Locks on doors were broken. No key card needed. You just walked in. What?!!
Good 6.0
Pros: CLOSE to airport
Cons: The breakfast
Okay 4.0
Pros: The room was somewhat better than the rest of the building
Cons: The building is super run down and you have to pay for parking
Good 6.0
Pros: Location
Cons: Ants in the bathroom, no remote for the tv
Poor 1.0
Pros: nothing
Cons: needs serious updating, bathroom was grunge, Front desk man was very rude when telling the girls to get out of the pool. Pictures on website were deceiving. part of the hall was tile and the girls were told they were too wet to go back to the room
Mediocre 2.0
Pros: Nothing
Cons: The Owner!! Online said checkout was 12p askd for 30 min past chk out time. Was told No, chk out was @ 11am. Wife tried to show staff itinerary that said 12. Owner started screaming at my wife & told her to leave now. This was before 11a. Horrible place!
Okay 5.0
Pros: Close to the airport.
Cons: The phone number listed on the web site isn’t the correct one. I never could get ahold of van driver and had to call an Uber.
Okay 4.0
Pros: How close they were to the airport.
Cons: Found a random pill on my bathroom counter so it wasn’t cleaned very well. The walls were very thin so I could hear my neighbors perfectly at 12 am.
Good 6.0
Pros: BED WAS COMPFORTABLE
Cons: CURTIN LET TOO MUCH LIGHT IN.
Good 6.0
Pros: Close to the airport. Airport shuttle available.
Cons: Heating unit was difficult to keep balanced. Hotel courtesy computer not very private. Recommend hotel computer printer to have cable to connect to laptop for printing.
Okay 5.0
Pros: The location
Cons: Very dated. Mattresses were a little "broke down". Bath towel size. A definite no frills.
Okay 4.0
Pros: Staff really was helpful and friendly.
Cons: The breakfast is a joke
Okay 5.0
Pros: Very comfortable bed in a spacious room. Breakfast was ok.
Cons: The hotel pictures a pool so I selected it even though a bit more expensive. When I arrived I found out that the pool was closed by the health department. I had hoped to go swimming and feel mislead especially with the pool picture being first seen.
Excellent 8.0
Pros: No frills just a good place for the price staff was friendly
Mediocre 2.0
Pros: I didn't like anything about this hotel, even the price was high for what we got.
Cons: The staff was not very friendly, the room smelled so we had to get a can of Febreeze from from desk and the room were dirty. I was very uncomfortable sleeping in it and showering. It was a good thing we were only there for a quick overnight stop.
Mediocre 2.0
Pros: I was extremely disappointed with the hotel. There was no microwave in the room. The beds were not queen size as advertized and they were wobbly. The staff couldn't have cared any less about their guests. Not a single one smiled or said a single word
Cons: (Cont.) to us except the hotel employee at the front desk who texted on her phone for 5 minuttes before looking up to help me. I was very dissappointed and this hotel very nearly ruined our family getaway.
Excellent 8.0
Pros: That they called to see if we were still going we where late thanks
Okay 4.5
Pros: Didn't have to walk too far to room
Cons: Had a problem with payment. Paid in cash at desk but they still charged my credit card and it took 2 days for it to get resolved.
Excellent 10.0
Pros: Real close to the airport!
Cons: no
Mediocre 3.0
Pros: The soft bed and the WiFi was great, but everything else sucked.
Cons: The staff/owners seemed to use the property for more like a home instead making sure that the paying guest can use the "available" amenities
Okay 5.7
Pros: The bed was clean and the room AC worked well
Cons: Besides the room, the rest of the facility was not clean. Hall way carpet is trashed. The room was okay. No bed bugs and it looked like the sheets were clean
Mediocre 2.0
Cons: This hotel was awful. My room wasn't clean, the shower liked disgusting and the bed had stains on it. Pool was closed by the health department. They tried to overcharge me. Breakfast included a community jar of peanut butter. If I had another option nearby I would have left but it was a quick stay. Avoid if you can.
Excellent 8.0
Pros: Clean - very close to the airport - friendly staff - affordable. Generally when looking for a short overnight stay at an affordable price it's hard to find a place that you really feel comfortable staying at. Cleanliness was my main concern, it met my standards.
Good 7.1
Pros: The location was important since we had an early morning flight & wanted to be close to the airport. The bed was comfortable, and that was nice!
Cons: Check in was backed up and took a long time.
Okay 4.5
Pros: The staff were always friendly and helpful.
Cons: No electricity at the desk. Missing trim on nightstand. Drawers would not stay shut. Stained linens.
Good 6.0
Pros: The room was very nice beds were pretty comfortable although there was some bugs in the room roaches
Cons: The front desk staff seemed annoyed with business travelers needing fax and tax print ours for record keeping. There was no friendly greeting you definitely knew you were supposed to quietly go to your room and not expect friendly hospitality
Excellent 8.8
Pros: After a long day waiting on a delayed flight then eventually being canceled we found the hotel to be very relaxing and quiet. Staff was very friendly.
Okay 4.5
Pros: Okay price, bed was decently comfortable, seemingly clean sheets, mini fridge, pet friendly, location was decent if you need something by the airport
Cons: Staff were not very helpful or friendly, room needed dusting and vacuuming, pet fee charge, had to eat in the breakfast area, extremely minimal breakfast options
Mediocre 3.4
Cons: The room was disgusting. The entire hotel had all different kinds of smells, and not good ones. Found all kinds of different small hairs on the linens and towels. I originally booked the room for 3 nights, I left after the first night and booked a different hotel. I have never had a problem with Days Inn before, but this was one of the worst ones I have ever stayed in.
Okay 5.4
Pros: The staff was friendly and helpful. They were always available and were sincere and helpful.
Cons: The whole hotel is in poor repair - from fading and chipped paint and rotten trim on the outside, to worn carpets, musty halls and rooms, and damaged walls in our bedroom. The room we stayed in was damp and musty smelling, and the walls were damaged (sheetrock issues that had been poorly repaired). On top of this, the room wasn't very clean - lots of noticeable dust build up in the corners and on some furniture. The furniture was also chipped, had visible cracks, and was from the 1980's. I wasn't expecting the Ritz or for the styles to even be from this decade, but I did expect everything to be in good repair and acceptable and presentable working condition. If you read other reviews, you'll notice the trend of poor cleaning, musty/moldy smells, and poor repair.
Good 6.5
Pros: Price was the main factor in our decision to stay here. The facilities were fine, the atmosphere was fine (other than the real crowded, tiny breakfast area with cold biscuits and a sticky floor!). I would probably still stay again, simply because of the price.
Cons: The breakfast area was too small for the number of people trying to get breakfast. Everyone had to wait a long time to use the one waffle maker, the floor was sticky, and the orange juice tasted a little sour. Certainly not a 'make or break' issue, though.
Okay 5.7
Cons: Housekeeping needs to be trained how to clean a room. Hair in the bathtub on our arrival, no working alarm clock, and the chair by the bed felt like you were going to fall thru. The bath towns are like sand paper, so be careful. Continental breakfast was a let down. Overall, we probably wouldnt stay here again. To much money for what you get. Staff was very nice though.
Okay 4.8
Pros: The location was good, close by the airport. Beds were clean and somewhat confortable. Ok, for one night.
Cons: There was mold under the toliet seat in the bathroom and hallways were rather noisy. The staff was ok, but when we checked out in the morning, no one was there. Only the person who sets breakfast out was there and didn't speak very good English.
Okay 4.6
Pros: Location
Cons: Poor breakfast
Excellent 9.6
Pros: As others have said, clean, fresh. Room new and modern.
Days Inn by Wyndham Kansas City International Airport - Kansas City
Rated #15
6.3
Good 6.3
Based on 1,316 reviews
Details
Reviews

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