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Great welcome, nice quality, clean, modern, good food...very impressed. Breakfast room service was very disorganised and slow, plus this hotel is a bit pricey on food and drink.
Very pleasant hotel with friendly staff, nice food and would stay there again. Probably the location. A little bit out in the sticks
the internal setting can be rather expensive for drinks and meals
Nice warm welcome at reception, the girl was very efficient and friendly. The welcome cocktail was a lovely surprise too. nothing.
Clean,modern, comfortable and not far from town. Some lighting in the wardrobes behind the bed would help.
Nice hotel for reasonable price
It was a short stay but everything was fine, nice relaxing atmosphere. Good access to the airport. Shuttle bus to airport available but not early enough for our flight. Service starts at 6am
Comfort of the bed. Great shower and toiletries. I do not like the room layout as a huge mirror blocks out any daylight. Also, there should be an icemachine located on at least every other floor. Poor lighting for sightimpaired guests.
Amazing hotel - The hotel was classy, smart and decor was modern and sophisticated. The staff were friendly and helpful and the bedrooms were amazing. The view we has of the Forth Rail Bridge was wonderful and the room was decorated will attention paid to every detail. Complete luxury from the moment we arrived. The bar was well stocked and not over priced. Despite the hotel being fully booked with a wedding party staying the bar had plenty space for my husband and I to enjoy a few romantic drinks before bed. I would have prefered a bath as well as a shower in our room however the shower there was very powerful, hot and big enough for two. If the hotel hat a swimming pool it would perfect.
Very modern and clean. Free internet access. No food or room service after 10pm
friendly staff,clean room,all sky channels We chose the hotel on the basis of the photograph and were very disappointed to be staying in an annex
The Staff were so friendly and supportive(went for a funeral). Food was excellent and rooms were really special. Nothing
Comfortable room + excellent breakfast.
attended a wedding not enough towels
I stayed in the garden wing wich was lovely and quiet - no late night noise. Slow bar service.
I wasn't aware that the main restaurant would not be open on the night I stayed (Sunday). Would have affected hotel selection
Made to feel welcome and the helpfullness of the Senior Receptionist
My second visit because the staff at this hotel are both helpful and friendly, and the hotel location is ideal for access from the motorway. Our room was large and we had an extra bed assembled for a last minute traveller on this occasion, cost £15, she reported it as comfortable enough. Breakfast was good at the hotel and evening meal, the previous night at nearby Wallaces, excellent. Nothing
The Wallace Bistro was excellent.Friendly courteosy staff and good quality food A liitle more assistance on arrival would have been welcomed
was there for a wedding and stayed only one night but had a very comfortable and enjoyable stay.
Staying in a castle Rooms were poorly decorated and sparse. Not what you would expect from a castle. Additionally the food was very bland and highly overpriced for the descriptions. Not what I expected from a 4star resort and spa.
Food; Accomodation: Grounds. Would have prefered slightly smaller room, with slightly larger en-suite.
The food was excellent and the service was very good. I felt misled as I expected to be staying in the hotel, rather than a modern complex near the castle. The view from our room was of dead weeds, which was frankly quite depressing and not what I expect from a 4-star hotel.
food good castle rooms old fashioned and depressing, however asked for change to main hotel rooms
We enjoyed time to chill out without the kids. It was very romantic and the food was fabulous. The restaurant.
the staff were particularly helpful during my stay however the food was by far the highlight my compliments to all involved it was the perfect choice of location for the wedding
We had booked in for one night only Didnt arrive until very late at night, staff were very pleasant and welcoming.Deductions were made because we were unable to make dinner reservation, this was very much appreciated and also part of the reason we booked up straight away for february 2011.We enjoyed the short time in the hotel wished we could,ve stayed longer. We had stayed in Raddison Blue in Dublin in september and the difference in the staff and courtesy was chalk and cheese. only that we had such a short time there
The peace and quiet
Spacious comfortable room looking out onto lovely trees and countryside.
Lovely atmosphere,good meals and attention from staff excellent Our bedroom could do with a paint and the upholstery being replaced
the room was very comfortable the choice and quality of food was excellent
We attended a wedding in the hotel and we were allocated a lovely room with an enormous bed. it was great.
The rooms were nice and bed very roomy, which we like as we have a superkingsize at home! We were a bit disappointed with breakfast, service could have been better!
this hotel was terrific very helpful reception staff great staff in leisure & fitness centre brilliant hotel very relaxing ******highly recommended*****
we were annoyed by the fact that the spa was closed for refurbishment and nobody bothered to tell us about this, part of the price we paid was for the spa and that was the main reason we booked this hotel. the staff seemed unconcerned and told us tha facilities had closed sooner than expected. am sure they would of still had time to make phone calls to customers advising them of the situation. i would never go back. it totally spoiled our evening
Helpful service e.g. checking in early and putting my baggage in the room. Also helping us to the car with wedding presents on the Sunday. No.
Staff welcome very good. frienliness generally was good Noisy guests in corridor - happy chatter, but ladies can be noisy(post wedding ?). Otherwise - no problems.
Quiet and good breakfast Room service very expensive
The pool and steam room Service at breakfast, need more staff to serve at tables and fill up the buffet
Very nice meal in restaurant
The bed, best yet! Everything else, the food was the worst I have ever tasted. The staff were very miserable and although the hotel had been redecorated the interconnecting door I had in my room was too small for the frame so I could clearly hear the guy next door snoring all night. How can someone charge £10 for a three course dinner and then charge £9.50 for a breakfast?! Charge more and buy better ingredients.
public areas were well decorated and attractive The rooms were too hot - not enough ventilation flowing through
Staff friendly, Rooms clean and well arranged. Car park a little cramped.
staff assistance and service given was excellent
Convenient location. Cheap! Food was decidedly average but expectedly due to the price!
availability of all Sky Sports channels on room TV limited choice of breakfast. It was either full Scottish or nothing.I was offered kipper "s" as an alternative and was disappointed to find one tiny kipper on the plate when delivered.Why not have smoked haddock and poached eggs ? I also asked that my toast be provided after eating the main breakfast as I like to eat it hot but this request was ignored
I liked the fact the hotel had a park situated opposite. I was able to take my two one year olds there to play whilst we waited for my husband to finish work. We later enjoyed a lovely meal in the restaurant, followed by a few driks in the bar area. Staff were supportive whilst we pushed our boys in their pram to get them off to sleep. The cleaning staff and breakfast waiting staff were lovely.
The beds were very comfortable Paid for b&b but arrived 3mins late for breakfast and refused! Brought one white, one brown slice of toast. Nothing else
Nothing The staff was extremely rude to me, the bed was very uncomfortable, breakfast was not included in the price and cost $20 extra per person. It was very difficult to find the house, and the décor lacked any charm or appeal. I would not return to this B&B
Good value 3 course meal at the restaurant nothing
Staff were great
It was well placed for the centre of Falkirk and easily accessible to the roads network for travelling elsewhere. No, it was fine.
Excellent staff, food and location. Rooms spotless and fresh. Nothing was too much trouble.
I liked the fact that it was close ot the centre of Falkirk
My room was modern, with good amenities and seemed recently refurbished The bar and reception area's are tired and in need of refurbuisment - they did not do justice to the room standerd's
Staff were always pleasant & helpful. Generous breakfast. Weekend party in function room below room until midnight with disco!
The breakfast that was included was very good. It included hot and cold dishes and drinks. The hotel was quite noisy. There was a wedding on while we were there, and as there is no fan ventilation in the room, we kept the windows open for fresh air. The wedding guests and their celebrations kept us awake until the early hours of the morning...not what you want after a day of driving and a full agenda the next day. Interior noise was also a concern.
Proximity to Callendar House and park; friendly staff; excellent breakfast; free parking; free Wifi Rooms a bit old and tired, but still comfortable
Excellent chef . Can't possibly do dinner at £10. Feeling that Tommy Sheridan might appear at any time
Good location. Meal options and menus good with great views from the restaurant and bar. Cooked breakfast was good. No choice of cereal, fruit etc for breakfast. Room looked out to street side of property so no real view.
Easy to find,stunning views and bars has great food & atmosphere
Great setting with vies of both bridges from the bars The budget rooms look onto other rooms windows as they are between the old building and the newer building, also parking is either on the street or on a free car park a few hundred yards away.
Beautiful view and lovely town. Room was modern, clean and comfortable. No lift, so might need to consider if you can't carry your suitcases up stairs.
nice comfortable hotel My wife paid the bill .They charged here 130 pounds although the internet price was 79 pounds,including breakfast.I noticed this error when I was already on my way home.
Excellent staff and service with the location an added bonus,the manager Craig was a gem and so helpful,the food was wonderful and made our short stay so pleasurable,we are contemplating booking for either Xmas or New Year. Please pass on our thanks to all the staff. P.S. the new lounge bar is brilliant! If any fault can be levelled why oh! Why did you not double glaze the room windows at the front rooms of the hotel.
Excellent Service all round. Fantastic rooms
We arrived very late in the hotel but the staff received us very friendly. The room is small but with everything you need. And our room had a little balcony. The view to the railwaybridge is stunning.
Fantastic view of Forth Rail Bridge from bedroom and restaurant windows.
really cute hotel in S. Queensferry, only 15 minutes from airport, excellent cafe with great views, free wireless, excellent shower, super helpful staff standard room was small and without view, bed could stand upgrading, no elevator (but ok considering good rate).
Staff Rooms all design at the expense of utility
Good Room, Excellent bathroom - Free WiFi Poor Breakfast - Expensive for cereal and toast
Room was excerlent. Breakfast was a big let down
Very pleasant place to stay, convenient for Grandsable where I was attending a Funeral Apple trees over the car park
Excellent work area in room with free wifi made business use very good. rooms were a good size and well appointed. None