Holiday Inn & Suites Boca Raton - North By IHG

Guests have described the beds as super comfortable and cozy, providing a great rest experience.

Yes, the hotel offers free parking and a large parking lot, making it convenient for guests with vehicles.

Guests have enjoyed the friendly staff and great selection of foods at the breakfast area, although some felt mislead about breakfast not being included.

The hotel is described as clean, well-kept, and everything works well, although some guests have reported specific issues like finding pests in their rooms.

The high season is in February, offering a great time to enjoy the hotel's amenities and the nearby attractions.

Several guests enjoyed the view from rooms overlooking the pool with palm trees, and the pool bar was a plus. However, some mentioned that the rooms are outdated and need upgrading, and the walls are thin.

Guests appreciated the room amenities, such as the refrigerator, microwave, and body wash in the shower. However, some guests found an empty bottle of shampoo and a lack of shower cap in their rooms.

Many guests found the location great, with nearby attractions and a large parking lot. However, a few guests mentioned security concerns and feeling misled about breakfast not being included.

Some guests encountered issues with room cleanliness, including finding pests, wet carpets, and roaches in drawers. It's advisable to check the room thoroughly upon arrival.

Some guests experienced issues with facilities, such as the air conditioning in the elevator, non-working hot tub jets, and leaky showers. It's recommended to ensure the proper functioning of facilities during the stay.

Several guests praised the staff for being friendly and helpful, while others mentioned that the staff lacked training in dealing with the booking system. Engaging with the staff for assistance or inquiries is advisable.

A few guests expressed feeling unsafe and encountered rude service. It's important to prioritize personal safety and address any security concerns with the hotel management.

Some guests reported that their rooms were not serviced daily, and they had to remind the front desk frequently. It's advisable to communicate any housekeeping preferences or requirements upon check-in.

Guests mentioned that the walls are thin, and they could hear outside noise. Light sleepers may want to consider this factor and request a quieter room location.

While some guests found the room temperature comfortable, others experienced issues with temperature control. It's recommended to ensure that the room temperature meets personal preferences.