Pros: Service was very friendly! I liked the mini van very much. I got there a bit early -the van was not ready - but the gentleman called me as soon as one arrived
Cons: There was no manual in the car. Took me a while to figure out how to adjust the steering wheel and operate the back wiper.
The inside was not cleaned that great - but outside was fine.
Sep 11 2016
Night drop off
Pros: ir was easy and convenient
Cons: We didn't speak with anyone. We just dropped off the car so nothing was wrong.
Oct 3 2016
Product not available
Cons: They didn't have what I reserved!
Oct 21 2016
Cons: i made a car reservation & when i got there they said they didn't have any cars.
Dec 13 2016
Dodge Caravan Shockingly Amazing
Pros: Comfort of the vehicle was key. We added the Ipass for tolls and prepaid gas which made the trip easier. I would add navigation just to save some juice on the phones.
Dec 18 2016
Pros: Great Deal!! Thanks
Dec 30 2016
Alamo at boca raton
Pros: I had a great experience. Though they didn't have the car i ordered; the staff compensated by being super friendly
Cons: I think alamo should have more cars in fleet because it already happened to me before that you arrive and your selected car is not there.
Jan 8 2017
Pros: Great pricing, friendly staff at the East Boca location. No complaints.
Feb 27 2017
Only used for dropoff, and lot needs improvement
Cons: Dropoff at Boca Raton during evening hours was unpleasant. The lot is entirely unlit, with a motion light that only stayed on for maybe 1 minute. It was also unclear which space to leave the returned vehicle in. Definitely needs better lighting.
Pros: We loved the VAN. It was comfortable, roomy and dependable!
Cons: We loved everything about the van!
Nov 1 2016
Hard to stay with Enterprise as rates change daily
Cons: I utilize a rental car for short ,one-way trips. I understand I'm not your target customer, but consistent,reasonable rates are very hard to find at Enterprise and I need to look elsewhere for pricing-every time!
Feb 5 2017
Honest, friendly, affordable car rental
Pros: Best car rental in Boca, actually, in all of Palm Beach County
Feb 20 2017
Insurance rip off
Pros: Location was convenient to where I was staying.
Cons: I called ahead to reconfirm and check if cars were available and how long I should expect to wait. I was told no wait. I got there and there waited 30 minutes and noticed someone who was a walk-in without a reservation after me had already gotten a car and left. Apparently there was a mix-up with the car they originally wanted to give me. So 45 min later and late to pick up my mom at the airport, I got a car. I originally told the rep i didnt want any insurance but she directed me to sign in areas that I later learned was accepting insurance and cost me an additional $200.
Pros: I was dropped off at my final destination after returning my rental.
Jan 4 2016
Delay and misinformation
Cons: They ran out of cars on the day I was scheduled to pick it up. So I had to wait for hours at home for them to call and let me know that they had received new cars.
Since I picked it up late, I was told I could return it anytime before 5 pm, but they closed at 4pm on the day I planned to return it. Fortunately, the manager stopped by to do some work so I was able to return it and not get charged an extra day.
Aug 15 2016
Pros: The car the value for my money the drop off
Cons: The place was supposed to open at 8 am and the manager showed up at 8:05
When he finally arrived he was rude, he gave me a dirty car that had just been returned because he didn't have anybody to clean it
I recommend you find someone else to manage that franchise
Jan 12 2018
First offer was an old and filthy car
Cons: The first car that I was shown was very dirty with high mileage. The passenger side had vomit or dog drool sprayed from the passanger side window to the back of the car. I had to insist that I was not going to drive away with that car.
Finally, the agent offered a very clean and newer car - to my relief. Very nice!
Cons: When asked why my car was dirty, they responded with "would you like us to run it through the wash". I didn't have the time to wait for them to clean a car that was supposed to be cleaned from the get go.
Jun 10 2017
Cons: Me incluyeron el seguro del auto sin preguntar
Dec 30 2017
Cons: The people who work there are very slow. There’s no room to park your car. I’ll never rent from this location again.