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The family suite we stayed in was well laid out and spacious. Thoughtful little touches such as the toys and Peter Rabbit mugs provided for the children's use were much appreciated. We thoroughly enjoyed our stay and Marco made us feel most welcome.
Yes, we very much enjoyed our stay at the hotel. The food was delicious, the staff polite and friendly, the room was clean and location convenient. I would very much recommend if you like luxury and excellent food.
A comfortable stay in a beautiful setting. This is more like very comfortable bed & breakfast accommodation as there are presently no lunch or evening meal facilities. The swimming pool is out of use.
An excellent central position in Cornwall close to most of the interesting sites. The house and the countryside around are fantastic. A dream. The inside is very elegant and the rooms are comfortable and beautiful. Every detail is perfect. And the owners are charming and welcoming. Really a great place to spend three/four days or more.
First class period hotel ( 1868) all period features I un spolit countryside N/A
The staff were extremely friendly and helpful to us. The room was large, comfortable and quiet. Of particular note were the toys for our kids. My daughter said "this is the best hotel we've ever stayed". It was tough to find, but worth the effort!
Friendly, relaxed atmosphere. Excellent Italian cuisine.Lovely mansion house.
The bedroom and en-suite were very spacious and comfortable.The ability to walk thriugh the grounds was worth the effort. The restaurant waqs non functional due to staff problems and some effort should have been made to advance warn patrons of this situatiuon.
We liked the atmosphere, the Italian food and the Hotel itself that had clearly a great deal of history attached to it. We particularly liked the informal conversatioons with staff.
Peace and quiet of the "cottage room" (in a converted cottage adjacent to main building). Breakfast and dinner in the dining room. The road was rather busy although traffic was much less at night.
Excellent room size, friendly staff, excellent food Beware of road noise, but only during the day, Night time quiet
The personalised service, excellent restaurant, appropriately price wines and a superb room
Trehellas House is very conveniently located for touring Cornwall. The staff were very helpful, the breakfast was excellent with lots of choice and our room as very comfortable.
the breakfast was good the room we had in the coach house was very small and the shower was not the best
the privacy of my room, the friendliness of the staff, particularly the waitresses, the beautiful view from the breakfast room. I did not like the plastic sheeting on the bed or the soft cover underneath it. It is impossible to sleep comfortably like this. I removed them! Also would have been nice to have a better view of the countryside. I had a clear view of the car-park, but at least it was quiet.
The room was very nice and cosy. The food is just excellent the wines offered as well. I felt that I was really taken care of. n/a
The excellent attitude of the owner/manager in sorting out a problem that occurred.
how friendly the staff are
Felt very welcome at all times. Food and service first class. Lots of local produce used.
Premises, room, facilities, food, receptionist was polite and helpful. Poor attention to detail at breakfast. Not offered menu, no-one took our order - had to go and find staff. No butter or teaspoons on table. Actually, I filled in the questionairre in the room.
Hotel was fab,thought it was great that they allowed dogs as we have a toy poodle and he goes most places with us. Food in restaurant excellent.staff very friendly .
Room facilities Dinner was booked up at breakfast time
outstanding staff and excellent food combined with fantastic spa facilities, keep exclusive not mainstream
Professional and helpful staff,especially in restaurant
Great facilities every thing we required would reccomend to all Continuty of staff at the spa regarding communication
Very comfortable hotel, completely re-built renovated to high standards, good chef, very friendly attentive staff. Very nice SPA and Fitness. Comfortable spacious rooms with great beds. Tastefully decorated.Quiet landscaped surroundings. Clean. Computer voice in elevator warning for closing and opening of doors is over the top. The voice sounds harsh and unfriendly and is way too loud. Does not belong in a Spa hotel, much rather in the elevator of an airport parking garage. I would change that to a softer calmer version or get rid of it alltogether. Calls for the emotion of people running around in HiVi jackets.
The staff were particularly attentive. The Acorn bistro served excellent food at reasonable prices. We really liked the spa pool and other facilities, but the hotel was quiet ahead of the Easter rush. We stayed in a two bedroom woodland home which was really good for two of us, would have been fine for four, but might be a bit tight for six people. Well located for the Eden project and getting to places in mid Cornwall. The grounds are still in the process of being landscaped, so we could not use them, but we are sure from the work completed so far they will be to a high standard.
friendly helpful staff; beautiful room with lovely view of countryside, excellent breakfast we had to wait to be seated for breakfast as they could not accomodate for the numbers of guests even though it was not high season.
There was nothing to fault about The Cornwall. From the moment we arrived we were treated so well. Ross, the porter, gave us a great tour of the hotel and the facilities. We were made to feel welcome and cared for throughout our stay
The facilities The fact that we were given a room directly over a noisey evening entertainment hall where they were singing karaoke very badly long after we had gone to bed.
Everything was excellent
Warm atmosphere Bed was too short for 6ft person.
The friendly atmosphere and the helpful but not over-intrusive staff. The food was excellent.
Friendly atmosphere, swimming in the evening in the outdoor pool Unfortunately my room 201, was directly above the area on the terrace outside that had been designated for smokers, so in the evening smoke would drift up into my room. Smokers were also quite noisy - I think the situation could be improved if there was a polite notice asking smokers to be aware that people are sleeping in the rooms above!
Old world service and standards combined with modern facilities - a winning formula as good as it gets
Great facilities and food and hotel spacious. Staff were friendly and helpful.
The golf and location Having to formally dress for dinner plus rooms unavailable for use because not formally dressed in the evening
the view poor breakfast for level of hotel - middle of summer and no fresh fruit
The hotel was lovely and quiet, beautiful views, and a great breakfast, with helpful staff.
The hotel has avery relaxed atmosphere but goes about its dailr routine with great efficiency and courtesy.
New facilities and rooms Had Deluxe Double -would have been nicer if these were King Size Beds
We particularly liked the golf course. The room was also very comfortable, well equipped and had a fantastic view of the golf course as our patio doors on the ground floor overlooked it.Very scenic and peaceful. The staff were very friendly and helpful, in all areas of the hotel.
Excellent bedrooms, polite staff.
The surrounding views of the golf course were amazing. Also the shower/bathroom was second to none.. No free wifi
The view, friendly bar tenders, free internet, bathroom The coffee was terrible, I think it`s importan that you serve very good quality coffee othrewise the customer will not like the breakfast even though the food was very nice. Thanks
pleasant staff very helpfull excellant food. although the food was excellant the selection could have been better
generally relaxed environment
Everything - it was an excellent hotel
The friendly staff, the excellent food & the comfortable room. Nothing
easy acces for my mum you for get to put the heating on
Lovely room and en-suite Car park small and sometimes no spaces available
staff were very attentive
Everything it is just perfect to stay when working in the West Country with everything you need on hand No
My first business trip to Bodmin and the Westberry excelled itself. Receptionist was excellent room first class and food was top notch. All in a value for money journey and i now havea base in the region. well done Not to keen on colours of staff uniforms far too gaudy
private and familiar athmosphere no
made to feel very welcome with a relaxed atmosphere poor water pressure in shower
Fresh and clean, helpful staff. Excellent quality and choice of breakfast in attractive setting.
A very friendly atmosphere, staff very helpful. Obviously very popular judging from residents visiting again having enjoyed previously visits There was nothing I did not like
Due to a faint smell in our room noticed by the cleaner, we were upgraded as soon as we got there free of charge, for a room with a sea view. The food was fantastic, the staff were welcoming, and the whole place relaxing. I can find nothing about the Rashleigh Arms to dislike.
informal atmosphere,friendly and easy going. when dining/drinking inhouse,as we did,not being able to sign for anything you charge to your room on each occassion.Long list presented at checking out day for you to remember what you had had!
well situated,good food,
The staff and managers and the food Small room
We especially like the staff who went out of their way to help and please the only downsie which I don't think can be changed is the creaky floors in the bedrooms this was our second stay and would certianly stay again in the future See answer above
Very friendly staff, excellent food - very good range and quality, relaxing bar with excellent beers Bed was rather uncomfortable - could do with a new mattress - could feel some of the springs!
Friendly, relaxed and welcoming. None
Friendly staff, reasonable restaurant
charecter and friendly service in a great area