Cons (-) Fear location great staff.
5 stars
Casa Dann Carlton Hotel & Spa
Photos of Casa Dann Carlton Hotel & Spa
Overview
Located in Chapinero, Casa Dann Carlton Hotel & SPA provides 5-star accommodation and an indoor pool, a Jacuzzi and free Wi-Fi. It is situated a brief stroll from 93 Park.
A variety of premium services are available for guests of Casa Dann Carlton Hotel & SPA, such as an express check-in and check-out feature, 24-hour room service and 24-hour security. Wellness facilities include a Turkish steam bath and a sauna, and a relaxing massage session can be requested. A sun deck, a 24-hour reception and a rooftop terrace are also provided.
The hotel has 314 elegant rooms that are fitted with all the necessities to ensure a comfortable stay. Each includes a private bathroom with a hair dryer, a shower and a bathtub.
The hotel's in-house eatery is an ideal option for those wishing to dine in. In the evening, guests can relax with a beverage in the on-site bar.
Casa Dann Carlton Hotel & SPA is close to shops, dining and Bogota's nightlife. Zona Rosa de Bogota, Bogota Botanical Garden and Corferias Convention Center can be easily accessed by car.
Latest deals for Casa Dann Carlton Hotel & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Casa Dann Carlton Hotel & Spa
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Storage available
- Fireplace
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Steam room
- Spa and wellness center
- Massage
- Sauna
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining table
Kitchen
- Kitchenette
- Microwave
- Toaster
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Fax
- Desk
Things to do
- Gift shop
- Casino
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Outdoor
- Garden
- Balcony
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Casa Dann Carlton Hotel & Spa
8.8
Very good
2718 verified ratings
Wonderful
1772
Very good
421
Good
257
Okay
101
Fair
78
Mediocre
33
Poor
56
Summary of reviews
Guests say
Guests had mixed experiences at the hotel. On the positive side, many praised the atmosphere, cleanliness of rooms, and the helpfulness of staff. The breakfast received commendations for its quality and variety. However, several guests expressed dissatisfaction with the service, citing issues with responsiveness and overall maintenance. Concerns regarding cleanliness were noted, particularly with regard to room upkeep and old facilities. Additionally, some found the hotel's value for price lacking, suggesting better options elsewhere.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
61 reviews
8.9 out of 10
1 review
All reviews
Pros (+) I will never buy from you again hotel, lack of understanding and sensitivity to the customer, two out of the three I ordered I had to cancel and had to stay another day, instead of moving the date requested an additional fee, the hotel however did so with understanding and free
Cons (-) The hotel understand and u guys not, i never get hotels from kayak again.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an indoor pool, Jacuzzi, sauna, Turkish steam bath, and a rooftop terrace. Additionally, guests can enjoy 24-hour room service, a sun deck, and an in-house eatery.
How are the beds and room service at the hotel?
Guests have praised the fantastic beds and sheets, as well as the on-time room service with decent food. However, some guests mentioned that the facilities like the Jacuzzi and sauna were in old condition.
What can guests expect from the hotel's staff and service?
The staff is described as super friendly, helpful, and attentive, providing amazing service since day one. However, a few guests mentioned that the maids' cleaning of the rooms was subpar at times.
What practical information should guests know about the hotel's location and nearby attractions?
The hotel is located close to Park 93, offering easy access to restaurants and Bogota's nightlife. Additionally, several attractions like Zona Rosa de Bogota and the Bogota Botanical Garden are easily accessible by car.
How is the cleanliness and maintenance of the hotel?
The hotel is described as super clean, elegant, and located in a nice area. However, some guests mentioned that the carpet was not padded, and a few areas of the hotel were in need of renovation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa Facilities
Guests spoke highly of the spa and wellness facilities, particularly the Turkish steam bath and sauna. Consider indulging in a relaxing massage session during your stay.
Be Mindful of Construction
Some guests were disappointed by the closure of certain facilities for repairs without prior notification. It may be advisable to check for any ongoing construction or maintenance work before booking.
Consider the Location
The hotel's proximity to Parque de la 93 and other attractions was praised by many guests. It's worth exploring the nearby restaurants and nightlife during your stay.
Check Room Amenities
While the hotel offers elegant rooms, some guests mentioned that certain facilities, such as the jacuzzi, were not always in optimal condition. It may be helpful to inquire about the status of specific amenities before booking.
Make Use of the Concierge Service
The hotel provides a concierge service, which could be valuable for arranging transportation, tours, or obtaining local recommendations.
Plan for Transportation
While the hotel offers an airport shuttle, some guests found alternative transportation options to be more cost-effective. It may be worth comparing prices and convenience for transportation during your stay.
Be Aware of Allergen Concerns
The hotel offers allergy-free rooms and hypoallergenic pillows, catering to guests with specific sensitivities. It's advisable to inquire about allergen-related amenities if needed.
Take Advantage of the Breakfast
Many guests praised the breakfast buffet and the variety of options available. Starting your day with the hotel's breakfast could be a convenient and enjoyable choice.
Communicate Your Needs
Several guests appreciated the staff's attentiveness and willingness to accommodate requests. Don't hesitate to communicate your preferences or any issues encountered during your stay.
Location
Calle 93B N° 19-44, Bogotá 110010
What's nearby
- Parque de la 930.5 mi
- Atlantis Plaza Centro Comercial1 mi
- El Retiro Shopping Center1 mi
- Biblioteca Pública Virgilio Barco2.9 mi
- Centro Comercial Plaza 543 mi
- Parque Metropolitano Simón Bolívar3.2 mi
- Jardín botánico de Bogotá3.3 mi
- Colombian National Museum4.6 mi
- Planetario de Bogotá4.9 mi
- Museo de Arte Moderno de Bogotá5 mi
- Torre Colpatria5 mi
- Monserrate5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 4792
Essential information about Casa Dann Carlton Hotel & Spa
Low season | October |
|---|---|
High season | March |
Average price (weeknight) | $91 |
Average price (weekend night) | $87 |
When to book a room at Casa Dann Carlton Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Casa Dann Carlton Hotel & Spa
FAQs when booking at Casa Dann Carlton Hotel & Spa
Nearby hotels and places to stay
Closest
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See most recommended stays in BogotáGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Bogotá El Dorado |
Distance to airport | 6.6 mi |