
Hotel Orangutan
Photos of Hotel Orangutan
Overview
Amenities at Hotel Orangutan
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Wi-Fi available in all areas
- Meeting/Banquet facilities
- Internet
- Parking
- Pets allowed on request. Charges may apply.
- Laundry service
- Laundry facilities
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Towels/sheets (extra fee)
Outdoor
- Terrace/Patio
- Grill
- Balcony
- Outdoor dining area
- Outdoor furniture
- Garden
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Dining table
General
- River view
- Family rooms
- Sofa
- Mountain view
- Tile/marble floor
- Storage available
Things to do
- Hiking
- Bicycle rental
- Board games/puzzles
- Evening entertainment
- Water sport facilities (on site)
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Private entrance
Bathroom
- Shower
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Smartphone dock
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Spa
- Massage
Reviews of Hotel Orangutan
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff?
The staff at Hotel Orangutan are incredibly friendly, welcoming, and helpful, making guests feel right at home. They are known for their exceptional service and can assist with arranging transportation and providing valuable information about the area.
How is the cleanliness of the hotel's rooms and facilities?
The hotel offers spacious and clean rooms with unique bathrooms, and guests have praised the delicious dinner and breakfast. However, some guests have mentioned noise when it rained and cleanliness issues due to bugs, which are considered normal in the jungle environment.
What are the highlights of the hotel's location?
Hotel Orangutan is perfectly located for trekking in the Gunung Leusser National Park, just minutes away from the entry gate of the home of the Sumatran Orangutans. The hotel offers amazing views of the river and the jungle, providing an unforgettable experience for nature enthusiasts.
How are the hotel's amenities and services?
The hotel offers a variety of amenities and services, including a restaurant, bar/lounge, breakfast in the room, and entertainment staff. Additionally, guests can enjoy activities such as hiking, bicycle rental, board games, and evening entertainment, making for a memorable stay.
What practical information should I know about staying at the hotel?
Guests have recommended packing relatively light, as the hotel cannot be reached by car, and the final stretch may require walking a distance with bags or jumping on the back of a motorbike. Additionally, some rooms may require climbing quite a few steps to reach, but the rewarding views make it worthwhile.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river and jungle comes highly recommended.
Consider Noise Levels
Some guests reported that the hotel can be noisy during rain, and the rooms with metallic roofs may cause disturbance. Light sleepers may want to consider this when choosing their room.
Pack Light for Accessibility
As the hotel cannot be reached by car, guests are advised to pack relatively light, as they may need to walk a distance with their bags or jump on the back of a motorbike for the final stretch.
Opt for a Guided Trek
Guests highly recommend the hotel's trekking services and guides, particularly mentioning Andra and Yosia for their professionalism and sense of humor during jungle treks to see orangutans.
Enjoy the Local Cuisine
Guests praised the delicious dinner and breakfast offered at the hotel. The nasi goreng made by the staff's mom received special mention.
Be Mindful of Insects
Some guests noted that the jungle setting naturally leads to a presence of insects. Those sensitive to bugs may want to take this into consideration.
Arrange Airport Transfers
Booking the hotel's taxi service from Medan airport was recommended by guests, providing a convenient and reliable transport option.
Consider Bathroom Amenities
A few guests mentioned issues with hot water and low water pressure in the showers. This is something to be aware of, especially for those who prefer consistent hot showers.
Embrace the Unique Bathroom Experience
Guests appreciated the unique features of the bathrooms, such as the fresh and spacious layout, and the balcony with a great view.
Engage with the Friendly Staff
The hotel staff received numerous accolades for being incredibly welcoming, friendly, and helpful. Engaging with them can enhance the overall experience.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Orangutan
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Value for money | 9.1 |
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Distance to city center | 4.4 mi |