|General||24 hour front desk, Air-conditioned, Cribs available, Hot tub, Laundry facilities, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (indoor), Sauna, Steam room, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed||Landmarks||
|Read all reviews from Booking.com|
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|Read all reviews from Priceline|
NOTHING -- AWFUL
We showed up to the hotel, and they told us they could not accommodate us! Apparently they new about this for a few days and didn't even bother to contact and let us know so we could make other plans.AWFUL AWFUL AWFUL Poor customer service. The place looked pretty strange. AVOID!
this was a terrible stay.. over priced room.. will never stay here again... was not worth 1/4 of what I paid total dissapontmentterrible ,dirty,unfriendly staff, parking terrible 15 min walk to the parking garage
Nothing - it was overbooked and I was left without a room in Boston - needed to sleep on a couch
Nothing - it was overbooked and I was left without a room in Boston - needed to sleep on a couchWorst experience of my travel history
It was reasonably priced thanks to Priceline.
I wasn't happy with the stay at all! The windows were open when we first walked into the room with no screens. I had my young son with me so we had to close them. It would have been nice to have the air on for our arrival.Our room had cooking odors from the kitchen. Smelled very much like Chicken noodle soup all day. No continental breakfast. No amenities in the room such as plates, cups, forks, spoon, etc... The coffee cups that were there were unwrapped. They should inform the guest that the parking ramp is locked as of 10 pm but you can ask the security guard to open the lot up to get your car. We had requested more towels and they were never brought to our room. My husband had to walk down to the maid cart to get them. The area directions were unclear from the staff. They suggested public transportation instead of helping with driving directions. Even the instructions they did give us ...
The staff was really quick and helpful, good location and pool
Safe place to be during the blizzard
The first night in the room the sprinkler head started dripping all over the bathroom floor. I called the front desk and was told they knew it was leaking and there was nothing they could do about it. They could give us some extra towles to clean up.The sprinkler head leaked, there was no regular window in the room just a sky light, the light switch to the bathroom made noises like it was going to short out and I was afraid to touch it because I thought I would be shocked, and the road to the hotel was still not plowed when we left Sunday at 11am from the blizzard on Friday/Saturday. We had to walk our bags through the snow on the side walk to the end of the road to go home. They cleared out The snow in front of the door the rest of the sidewalk was snow and slush and our bags had to be rolled through all Tue snow mess.
the room is big and comfortable
The outside is not outstanding, but the room is good and clean. Parking for 24h charge 6 dollars.