Heathlands Hotel Bournemouth

It was OK for have the most need it. the bed was OK. I like it there is a restaurant in the hotel.and bar for a relax drink which in my case is a cup of coffee.

THE FLOOR MANAGER WAS YOUNG AND DELIBERATELY HARASSMENT THE OLD OR MOST OF THE OLD PEOPLE.AT CHRISTMAS DAY HE TOOK THE CHAIR AND SAT IN TO MY TABLE WITH OUT TO ASK IF HE MAY SIT DOWN AND AFTER A WHILE HE LIFTED UP MY MAIN COURSE PLATE AND RUN OUT WITH IT . WHEN I ASK WHAT IS HE DOING HE TAKE IT FORM ME IN CASE I WOULD GOT IT AND WALK OUT WITH IT......!? AT CHRISTMAS DAY....!? WHEN IS SAID IF HE DO NOT STOP WITH HIS TERROR AGAINST ME I WILL REPORT HIM ... HE STARTED TO SHOUT THAT I AM THREATENING HIM RUSHED OUT TO THE RECEPTION CAME BACK AND TOLD ME (ALL PEOPLE COULD HERE AND SEE WHAT HE DO .... HE SAID I AM A MANAGER (HE SAID THAT ABOUT 200 TIMES DURING MY STAY ) HE SAID I AM THE MANAGER AND CANCELLED YOUR BOOKING AND YOU WILL LEAVE TOMORROW BECAUSE YOU THREATENED ME WITH COMPLAIN OVER I TOOK YOUR PLATE. HE WAS POLISH OR PRETEND POLISH HOW EVER I WENT OUT TO SMOKE AS I WAS UPSET AND I MET A COUPLE THERE. I TOLD THEM WHAT HE DID TO ME AND SHE THAN TOLD ME THAT HE WAS NASTIER TO HER....! SHE HAD ACCIDENTALLY HARMED HER CURING CHRISTMAS AND SHE ASK HIM TO TELL WHERE IS THE NEAREST NHS TO GO HE DID NOT TELL HER AND TOLD HER IT IS A BAGATELLE NEED NO MEDICAL ATTENTION. WHEN SHE SHOWED ME HER RATHER BIG HARM IT WAS STILL BLEEDING AFTER 2 DAYS. SHE WAS UPSET AND CRIED STILL DUE TO THAT....! AT CHRISTMAS....! THIS GUY SHOULD BE TAKE CHARGED AND PAY US COMPENSATION FOR DELIBERATE ASSAULT AND HARASSMENT AND PLAYING WITH OLD PEOPLES LIFE , THERE WAS OTHER PEOPLE WHO FALL AND WERE LEFT ALONE ON THE FLOOR AND BEEN TAKE CARE OF SOME OF THE QUEST OR RELATIVES. HE DID NOT BOTHERED AT ALL. ALL STAFF IN THE KITCHEN WERE TERRORIZED BY HIM TO REFUSE US ALL AND RAPPORT TO HIM ALL REQUEST THEY ASKED FOR AND HE WOULD THAN REFUSE TO HELP. ALL THIS RIGHT AT CHRISTMAS. .... ALL PEOPLE LOOK LIKE A ZOMBIE OF HIS TERROR AND HAD TO LISTENING NON STOP TO HIM TELLING AGAIN AND AGAIN THAT HE IS A MANGER..... SO IF YOU ARE BRITISH PLEASE TAKE ACTION AGAINST THIS GUY .2019

The mattess was super uncomfortable, woke up with back and neck pain. The hotel needs updating. The hotel has live tribute nights on Friday's and Saturday's, so its quite loud until late.