Guest reviews
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Overall Rating
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9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." -
8.8 "Breakfast is good."
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8.7 "Location is great."10.0 "100%
appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
8.4 "Comfort level is high."8.8 "88% said the
beds were comfortable ." 8.8 "88% thoughtrooms were spacious ." -
7.8 "Nice rooms."9.8 "98% thought the
view was good ." 8.8 "88% said thebeds were comfortable ." 8.8 "88% thoughtrooms were spacious ." 8.4 "84%enjoyed the balcony ." 8.4 "84% appreciated themodern rooms ." -
6.4 "Average value."
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4.6 "Internet is poor."4.7 "53% said the
wifi quality was bad ."
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.8 "Location is great."10.0 "100%
appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." -
8.6 "Breakfast is good."
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8.4 "Comfort level is high."8.7 "87% said the
beds were comfortable ." 8.7 "87% thoughtrooms were spacious ." 7.2 "72% thought it waspleasantly quiet ." -
7.4 "Nice rooms."8.7 "87% said the
beds were comfortable ." 9.6 "96% thought theview was good ." 8.7 "87% thoughtrooms were spacious ." 8.3 "83%enjoyed the balcony ." -
6.4 "Average value."
Overall Rating
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9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." -
8.8 "Breakfast is good."
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8.8 "Comfort level is high."9.0 "90% said the
beds were comfortable ." 9.0 "90% thoughtrooms were spacious ." -
8.7 "Rooms are great."9.8 "98% thought the
view was good ." 9.0 "90% said thebeds were comfortable ." 9.0 "90% thoughtrooms were spacious ." 7.9 "79% saidrooms were clean ." 8.6 "86%enjoyed the balcony ." -
8.7 "Location is great."10.0 "100%
appreciated the closeness to the beach ." -
6.5 "Average value."
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5.2 "Internet is average."5.2 "52% thought the
wifi quality was ok ."
Overall Rating
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.7 "Location is great."
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8.2 "Comfort level is high."
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7.5 "Nice rooms."
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6.8 "Average amenities."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
My son and I loved the layout, design of room, hotel, the sea views and accessiblity to Bournemouth center. The receptionist very helpful on arrival. Beds were rock hard and pillows to match. Having asked to be moved to a quiet room were given a lovely room but could hear baby crying in adjoining room through night. So both my son and I did not sleep well at all. No hangers for clothing and very little lighting for evening when dark.
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6.7review from
Great building, bar and restaurant area very well designed and relaxinb atmosphere Unfortunately we were allocated a room suitable for disabled guests which would have been great for a wheelchair user ( having holidayed this year with a friend in a wheelchair and realised how hard it is to find suitable accommodation - this is a real plus) however it meant that we only had a disabled shower in our room and no bath- which for non wheelchair users is a bit disappointing - we were not asked whether this would be OK which I was not happy about.
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6.3review from
We were given a lovely large room which had a seaview. The staff at the hotel reception were friendly and extremely helpful, giving us directions and information about the university which we were going to visit. We stayed in a twin room , the beds were rather hard and uncomfortable.
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7.7review from
Very relaxing, fabulous breakfast, pleasant staff. Pity about the awful weather though!! Just opposite the Pavillion Theatre where we had tickets to see the Electric Light Orchestra trib band, brilliant!! Nothing negative springs to mind.
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8.0review from
Beautiful room with balcony, lovely restaurant, great ambience.
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6.0review from
Hotel Is Clean,rooms are really nice and a lot of space with great bathrooms.Beds are also comfortable. There's no room service available at the hotel and think they should review this some time in the future.Many people are awake late and want a snack or drink and the hotel doesint offer any.
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5.2review from
Balcony doors in our room were locked and this meant there was no escape route other than the main door.We asked at reception and were told that the balconys had not passed the safety inspection and therefore could not be used which we thought was a poor excuse and not complying with Health and Safety Regulations.
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6.0review from
I liked the style of the hotel, different from other Premier Inn's The restaurant staff seemed inexperienced and there didn't appear to be a manager
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7.2review from
All facilities excellent including restaurantand service Could not gain access to balcony Directions to carparking not clear when booking
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8.0review from
Excellent staff, amazing spacious room, clean modern hotel.
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6.7review from
Great building, bar and restaurant area very well designed and relaxinb atmosphere Unfortunately we were allocated a room suitable for disabled guests which would have been great for a wheelchair user ( having holidayed this year with a friend in a wheelchair and realised how hard it is to find suitable accommodation - this is a real plus) however it meant that we only had a disabled shower in our room and no bath- which for non wheelchair users is a bit disappointing - we were not asked whether this would be OK which I was not happy about.
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7.7review from
Very relaxing, fabulous breakfast, pleasant staff. Pity about the awful weather though!! Just opposite the Pavillion Theatre where we had tickets to see the Electric Light Orchestra trib band, brilliant!! Nothing negative springs to mind.
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7.2review from
All facilities excellent including restaurantand service Could not gain access to balcony Directions to carparking not clear when booking
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5.7review from
My son and I loved the layout, design of room, hotel, the sea views and accessiblity to Bournemouth center. The receptionist very helpful on arrival. Beds were rock hard and pillows to match. Having asked to be moved to a quiet room were given a lovely room but could hear baby crying in adjoining room through night. So both my son and I did not sleep well at all. No hangers for clothing and very little lighting for evening when dark.
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6.3review from
We were given a lovely large room which had a seaview. The staff at the hotel reception were friendly and extremely helpful, giving us directions and information about the university which we were going to visit. We stayed in a twin room , the beds were rather hard and uncomfortable.
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6.0review from
Hotel Is Clean,rooms are really nice and a lot of space with great bathrooms.Beds are also comfortable. There's no room service available at the hotel and think they should review this some time in the future.Many people are awake late and want a snack or drink and the hotel doesint offer any.
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5.2review from
Balcony doors in our room were locked and this meant there was no escape route other than the main door.We asked at reception and were told that the balconys had not passed the safety inspection and therefore could not be used which we thought was a poor excuse and not complying with Health and Safety Regulations.
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6.0review from
I liked the style of the hotel, different from other Premier Inn's The restaurant staff seemed inexperienced and there didn't appear to be a manager
