Pros:This family run hotel is situated in the hills about 900m from the city center. The rooms are clean (spotless), as is the hotel. The breakfast included with the room rate is top notch with refillable coffee/espresso. The views from the balcony are outstanding as is the quiet. The father runs the bar and speaks many languages, including French so I could communicate with him. He was friendly and offered to drive us to the train station on our way out of town. I don't speak any German and my Italian is minimal at best. The mom tends to everything; she is friendly and detail-oriented. The son cooks and it was stunning how delicious his food was - it's no wonder townspeople drop in for his pizza. The food service was wonderful and we plan to show the daughter and her fiance NYC when she visits this fall. Everyone attempted to communicate with us in English and they were very friendly. The quiet was much appreciated.
Cons:It's best to have a vehicle to get you in and out of town because the curving, two-lane highway from the town is steep and not pedestrian-friendly. The distance isn't bad, it's the last 500m to the hotel from town that was concerning. If you don't speak German, and don't expect to speak German in the south Tyrol region on Italy, you'll be surprised.