Guest reviews
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Solo
Overall Rating
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9.2 "Terrific location."8.8 "
Great parking , according to 88%." 9.4 "City centre within easy reach , said 94%." 8.6 "86% thoughtparking was inexpensive ." 9.0 "90%liked the proximity to shopping ." 9.0 "Easily accessible by car , said 90%." 8.5 "85%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.5 "Near to public transport , according to 95%." 10.0 "100% thought it waseasy to get to the train station ." -
9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 9.0 "90% werehappy with the room service ." 9.1 "91% werehappy with the shuttle service ." 7.3 "73% found therestaurant service to be one of the best ." 10.0 "Lovely bar service , according to 100%." -
7.8 "Nice rooms."8.1 "81% said the
beds were comfortable ." 7.8 "78% saidrooms were clean ." 9.7 "97% thought theview was good ." 7.2 "72% appreciated themodern rooms ." 7.3 "73%enjoyed the balcony ." 7.2 "72%loved the minibar ." -
7.5 "Good breakfast."
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3.5 "Internet is poor."2.0 "80% said the
wifi quality was bad ." -
2.9 "Disappointing wellness & sports facilities."3.3 "67%
didn't like the fitness area ."
Overall Rating
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9.4 "Terrific location."8.9 "
Great parking , according to 89%." 8.6 "86% thoughtparking was inexpensive ." 9.5 "City centre within easy reach , said 95%." 9.1 "91%liked the proximity to shopping ." 9.0 "Easily accessible by car , said 90%." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 8.3 "83% werehappy with the room service ." -
7.8 "Nice rooms."8.4 "84% said the
beds were comfortable ." 9.5 "95% thought theview was good ." 7.5 "75% saidrooms were clean ." 7.1 "71%enjoyed the balcony ." 7.4 "74% appreciated themodern rooms ." -
7.5 "Good breakfast."
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5.5 "Pool is mediocre."
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3.8 "Internet is poor."2.2 "78% said the
wifi quality was bad ." -
2.8 "Disappointing wellness & sports facilities."3.0 "70%
didn't like the fitness area ."
Overall Rating
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9.3 "Terrific location."8.9 "
Great parking , according to 89%." -
8.8 "Great service."9.2 "92% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
8.0 "Vibe was good."
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7.2 "Nice rooms."8.1 "81% said the
beds were comfortable ." 9.7 "97% thought theview was good ." 7.2 "72% thoughtrooms were spacious ."
Overall Rating
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.1 "Terrific location."
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7.6 "Nice rooms."7.7 "77% thought
rooms were spacious ." -
7.5 "High value."
Overall Rating
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9.2 "World class service."9.5 "95% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." -
9.0 "Terrific location."8.9 "
Great parking , according to 89%." 9.0 "Easily accessible by car , said 90%." -
8.4 "Vibe was good."7.3 "73% thought, the
hotel was modern ." -
7.8 "Nice rooms."8.2 "82% said the
beds were comfortable ." 7.9 "79% saidrooms were clean ." 7.4 "74% thoughtrooms were spacious ." 9.7 "97% thought theview was good ." 7.6 "76% appreciated themodern rooms ." -
6.8 "Breakfast is mediocre."
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3.0 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
I liked it being close to the City. Decent swimming pool and gym. Mini bar was well stocked even though I didn't need it. The service is very average , some days they make the b d and nothing replaced like towels and soap etc. the worst wifi service never connects or super slow, only 250 mb for 24 hrs but doeywork anyways. Even though the ad says free parking it is freeoy for weekends. The check out was annoying tney wanted to keep thr $10" deposit with bogus charges.
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10.0review from
Our bed was amazing best sleep we have had in a long time The room was so clean and modern
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9.7review from
It was a great hotel, simple as that! Great location, great views, friendly staff, and a great room. The bed was a little stiff for my preference but every back is different.
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6.0review from
Friendly guests and staff The mildew on the grouting in the bathroom
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5.7review from
We really enjoyed the spa and pool on the roof. The room and the view were both excelent. The housekeepers did a wonderful job and it was a pleasure to come back to our room in a clean and well presented state. Thought it was very strange to find 1 bottle of water and 1 apple left for us as complimentry when there were 2 of us staying in the room.
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8.0review from
great staff especially nicola and very comfortable. the restaurant was very good too.
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6.0review from
good position very helpfull staff small rooms , hotel; needs general update
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6.7review from
Close to Spring Hill and the river We'd booked two rooms, one for my husband and myself, the other for our adult daughter. We asked if the rooms were different, if one was better for a couple, and told there was no difference. In fact, one had a much larger bathroom. The staff should have known this and advised us accordingly.
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3.3review from
Very little. It was poor value for money and I would not recommend it to anyone. There was no free parking for hotel guests.The hotel is a long way from the CBD and surrounded by steep hills. The rates are high but the facilities are poor.The room was serviced but no fresh towels were provided. The interior of the rooms are pleasant enough but the corridors and elevators are dated and shabby.
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3.4review from
Nothing Rooms overpriced, cleanliness poor, in room facilities poor especially internet connections, Restaurant overrated and expensive, car parking fees charged when free days on public holidays, Breakfast over priced and poor quality (eg no fresh eggs), Electrical items in room defective.
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6.0review from
The swimming pool, the view and the restaurant and its friendly wait staff. I liked that we could leave our bags without any hassle. The cabs came quickly. The noise from the renovations in the afternoon! I didn't like the lack of a sewing kit in the room and the lack of a newspaper at the door although I got these by asking at reception.
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7.6review from
It was central, well known brand and useful as an overnight stay, and had a secure carpark. On the top of the Hotel half the neon lights spelling out the Hotel's name were broken, so the name of the Hotel was unrecognisable when driving to it at night.
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6.8review from
The weekend deal was very good with the first class buffet breakfast and the complimentary parking as part of the deal The folding door into the bathroom was poor and ours did not shut properly.
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10.0review from
Our bed was amazing best sleep we have had in a long time The room was so clean and modern
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9.7review from
It was a great hotel, simple as that! Great location, great views, friendly staff, and a great room. The bed was a little stiff for my preference but every back is different.
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8.0review from
great staff especially nicola and very comfortable. the restaurant was very good too.
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6.8review from
I liked it being close to the City. Decent swimming pool and gym. Mini bar was well stocked even though I didn't need it. The service is very average , some days they make the b d and nothing replaced like towels and soap etc. the worst wifi service never connects or super slow, only 250 mb for 24 hrs but doeywork anyways. Even though the ad says free parking it is freeoy for weekends. The check out was annoying tney wanted to keep thr $10" deposit with bogus charges.
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6.7review from
Close to Spring Hill and the river We'd booked two rooms, one for my husband and myself, the other for our adult daughter. We asked if the rooms were different, if one was better for a couple, and told there was no difference. In fact, one had a much larger bathroom. The staff should have known this and advised us accordingly.
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7.6review from
It was central, well known brand and useful as an overnight stay, and had a secure carpark. On the top of the Hotel half the neon lights spelling out the Hotel's name were broken, so the name of the Hotel was unrecognisable when driving to it at night.
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6.8review from
The weekend deal was very good with the first class buffet breakfast and the complimentary parking as part of the deal The folding door into the bathroom was poor and ours did not shut properly.
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6.0review from
Friendly guests and staff The mildew on the grouting in the bathroom
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5.7review from
We really enjoyed the spa and pool on the roof. The room and the view were both excelent. The housekeepers did a wonderful job and it was a pleasure to come back to our room in a clean and well presented state. Thought it was very strange to find 1 bottle of water and 1 apple left for us as complimentry when there were 2 of us staying in the room.
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6.0review from
good position very helpfull staff small rooms , hotel; needs general update
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3.3review from
Very little. It was poor value for money and I would not recommend it to anyone. There was no free parking for hotel guests.The hotel is a long way from the CBD and surrounded by steep hills. The rates are high but the facilities are poor.The room was serviced but no fresh towels were provided. The interior of the rooms are pleasant enough but the corridors and elevators are dated and shabby.
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3.4review from
Nothing Rooms overpriced, cleanliness poor, in room facilities poor especially internet connections, Restaurant overrated and expensive, car parking fees charged when free days on public holidays, Breakfast over priced and poor quality (eg no fresh eggs), Electrical items in room defective.
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6.0review from
The swimming pool, the view and the restaurant and its friendly wait staff. I liked that we could leave our bags without any hassle. The cabs came quickly. The noise from the renovations in the afternoon! I didn't like the lack of a sewing kit in the room and the lack of a newspaper at the door although I got these by asking at reception.
