Find Cheap Flights to Brisbane

The flight itself was fine. Clean bathrooms.

Flights there and back were both delayed but did not receive any notification until at the airport. This caused me to miss appointments. An email would've been nice! In fact Im still not on my return flight because it was delayed so long. They need to better there communication. Also nothing is complimentary on flights... Not even water!

The plane was clean. Price was decent

I got an email before dept that flight delayed but no time listed so called and guy said was not delayed but then found out it really was delayed about 6 hrs. Then return flight, did not get email for delayed flight so assumed was on time, drove from Gold Coast to Brisbane extra early and then got to airport to find out flight delayed 4 hrs and missed appt I had for arrival and had to again pay a $50 change fee for my connecting flight. So lost a night at hotel that I paid for plus $100 in change fees with connecting flight and asked Jetstar to comp luggage as they couldn't even do that. Ridiculous. Will not fly them in the future. Be consistent in how you communists delays. Only good thing was plane was clean. Nickel and dime you for everything.

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

plane was new and clean short destination fly was good

The woman who checked us in helped us a ton by getting our seats switched to be near each other for both this flight and the following flight from nadi to LA. She was great. Most helpful person I came acrossl.

The service

the food, poor selection of movies and tv shows

The crew was very friendly and very efficient. Took care to accomodate our 4 year old as much as they could by providing food at odd hours. Seats are fine and sleeping mattress adds some support on the long flight. There is not enough storage around the seats within reach for anything other than bottled water.

What is weird at LAX when one connects from the Delta flights to the VA international flight is having to take the bus (that only comes at specific time and was managed in our case by a rather unhappy delta terminal agent) and then wait in a long line to get your boarding pass re-issued by a slow VA agent (not sure why a delta issued boarding pass is not good enough....) If you do not allow a lot of time between flights, you are guaranteed to miss the flight to Australia.

Smooth flight.

Need more leg room.

Nothing

I don't know because j never made the flight. I got a completely different time of the flight than what the time really was which caused me to missed the flight. On top of that I was treated rudely whenever I called to get another flight and I was unable to be helped. Additionally I never got a a refund. I am in the military and was out of 1400 moving costs on a flight that wasn't worth it. Never using again

Great entertainment

Beautiful air plane Nice flight assistants

The security person was incorrect about my Lithium battery causing me 45 minutes at the security check. I was also disappointed that even a coke needed to be paid for extra.

Attentive crew, good washrooms, comfy but still an airplane.

Food wasn't great. Entertainment needs to be updated.

The food, the attendants, the entertainment, the seating. Overall great experience flying around the world!

Two of the flight attendants were very grumpy, but I can tell that they work about 15 hrs straight, because they were in my flight from SF to Hawaii and then from Hawaii to Brisbane.

The staff were friendly and generous with the free alcohol. The free movies were OK. I appreciated the blanket and pillow for 9.5 hour flight. Really loved the 64kg bag allowance.

The seats were a bit hard to put back for a sleeping position. Food was adequate. On the flight over to Honolulu I paid the extra money fot the extra leg room - definitely worth it. Should have done this for the return flight. Seats 11a & 11b were excellent.

I was not able to check-in on my mobile phone. I was not able to check-in at the Kiosk. I had to check my carry-on bag all the way through to Los Angeles.

Nothing

I couldn't sit next to my partner even though we booked under one booking and I didn't get a meal when everyone else did.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Flown with Delta, AA, United and a lot of other carriers, but Etihad felt a little more special. Was a little skeptical never having flown them before but was pleasantly surprised. The service was just better, the seats were just better, the food was just better. Overall, everything was just a bit better than what I was accustomed to. I will be definitely recommending Etihad to F&F.

The food gets a little monotonous. We got served rice on 4/4 of our meals... lol. It;s better than not getting any food but it;s the only thing that was a little off.

Crew was nice

I

Cleanliness of the plane

My first experience with Jetstar was mediocre. No service, no food, no water/drinks offered, delayed flight with no adequate notification of flight status. When flying international it is vital to have good customer service which Jetstar is lacking. With all the add ons to pay for food, drinks,baggage, etc. you are better off paying a little more for another higher quality airlines. I was surprised that Jetstar is a subsidy of Qantas. Time for the CEO to look at their operations and make some major changes. Wish I could give a better review but will pr

New plane, very good service much better than any budget airline. In fact far superior to any airline in the USA

Everything was very good

Comfort and friendly crew.

Electronic entertainment can be better.

Crew was nice. Flight was an hour late getting off the ground.

The staff were great with my dog(golden retriever) really helped me... Also the service overall was fantastic best journey I have experienced yet travelling to China and I have lived here 8 years so probably 100 flights

Nothing was all great thanks

Tempting fare for a long haul flight. Luckily they had new air craft 787 on this sector.

Bad food.

One leg of the flight was a dreamliner.

Food was the worst I have had in memory. Crew are also the worst I have experienced in memory.

Crew was lovely, all were very polite and nice. Entertainment system was a plus- I wasn't aware there was even going to be one! Look, you get what you pay for. On that basis, I was pretty happy with the flight. Gate agents were fantastic. Really, really good. Follow the rules, pay for your baggage and you'll be fine.

Kind of surprised how bad the english of some of the attendants was. Food was fine, VERY expensive.

Long flight, should offer free soft drinks, coffe and snacks. Flight price is inexpensive but still high enough to warrant this.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Have flown with them several times. They have up graded their planes much better. The staff are cold. You get what you pay for.

Is there enough space? No choice of meals- only fish with rice (I hate fish); drinks served ONLY during drink service time (don't bother asking for one because that's what you'll hear); no personal entertainment center (6 hour flight with no movies); and Shanghai Pudong Airport absolutely sucks. The airport has spotty Wifi, terrible restaurants with worse service, and what kind of country doesn't allow Facebook!?! Pay the extra $100-200 and avoid this airline and airport.

Never got on this flight. We were never given an email to self check in, and we're unable to board 45 mins before at the gate coming frim anotthe flight. They overbooked this flight & sold our tickets, and then told us we couldn't get on flight. Now we are out $2500 buying new tix!

All the above. A simple check in email would have averted this problem. All the other airlines do this. We were under the presumption that we had to check in at airport when we didn't get check-in notice. Furthermore, they sold our tickets, so we're down $2500 and they doubled their profit. It would be hard for me to say I will use Air Canada or kayak in the future.

The crew is very friendly and accommodating. Food was decent.

Delayed three hours in Amsterdam then caused me to miss my connecting flight to Seattle. Then they only gave me the option of being late a day. On top of all that they lost my luggage. Time to retire that 767.