Featuring a heated pool, The Star Grand at The Star Gold Coast is situated in Gold Coast and provides luxury accommodation. It is located a brief walk from Gold Coast Convention and Exhibition Centre and Oasis Shopping Centre.
The hotel offers complimentary Wi-Fi and free public parking on site. The spa provides a range of body treatments and massages. It also features 24-hour room service, a ballroom and conference rooms.
The Star Grand at The Star Gold Coast has 594 air conditioned rooms. Each boasts a range of entertainment options, including a flat-screen TV and movies-on-demand. There is also tea and coffee making facilities, slippers and an in-room safe.
Cucina Vivo, the on-site eatery, serves lunch and dinner and offers Italian meals. Each evening, guests can wind down in the cozy lounge bar. Guests can also enjoy a relaxing cocktail at Outdoor Bar.
The hotel is within walking distance of Pacific Fair Shopping Centre. Guests will also discover various shops and restaurants nearby.
Bathroom
Basics
General
Services and conveniences
Kitchen
Accessibility and suitability
Dining
Outdoor
Laundry
Things to do
Bedroom
Pool and spa
Media and entertainment
Workspace
Parking and transportation
Family friendly
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at The Star Grand at The Star Gold Coast?
The hotel offers a variety of dining options, including an on-site eatery serving Italian meals, a cozy lounge bar, and an outdoor bar for relaxing cocktails. Guests can also have food delivered to their accommodation and enjoy breakfast in the room.
Are the beds comfortable at The Star Grand at The Star Gold Coast?
Guests have praised the big fluffy beds and mentioned that they were very comfortable, providing a good night's sleep.
Is parking available at The Star Grand at The Star Gold Coast?
The hotel offers free public parking on site, as well as valet parking for guests' convenience. However, some guests have mentioned that there is not much overweight vehicle parking available.
How is the cleanliness at The Star Grand at The Star Gold Coast?
Guests have described the hotel as clean, with light, airy, and comfortable rooms. However, some have mentioned that the housekeeping missed towels and did not fully clean the rooms during their stay.
What can guests expect during their stay at The Star Grand at The Star Gold Coast?
Guests can expect a beautiful property with a range of facilities, including a casino, pool, and various dining options. The location is convenient, and the staff are friendly and helpful. However, some guests have experienced delays during check-in and have mentioned issues with room service and noise levels.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the On-Site Dining
Guests praised the on-site eatery, Cucina Vivo, for its delicious Italian meals. Consider dining here for lunch and dinner during your stay.
Take Advantage of the Spa
The hotel's spa offers a range of body treatments and massages. Guests found this to be a relaxing and rejuvenating experience, perfect for unwinding during their stay.
Explore Nearby Attractions
The hotel is within walking distance of Pacific Fair Shopping Centre, offering various shops and restaurants. It's a convenient location for those looking to explore the area.
Consider Upgrading for Executive Lounge Access
Some guests were pleasantly surprised by the benefits of upgrading to include valet parking, executive lounge access, and breakfast the following morning. This option may enhance your overall experience.
Be Mindful of Dress Codes
One guest highlighted the importance of checking the dress rules for the hotel's restaurant, as there seemed to be confusion about the expected attire. It's advisable to clarify this before dining at the hotel's restaurants.
Check for Noise Levels
Some guests noted that certain rooms were not fully soundproof, and noise from public areas could be heard. If you're sensitive to noise, consider requesting a room away from high-traffic areas.
Be Aware of Parking Costs
While the hotel offers parking, some guests were surprised by the additional cost. Factor this into your budget when planning your stay.
Stay Informed About Restaurant Availability
A few guests mentioned that not all restaurants were open during their stay. It's advisable to check the availability of dining options beforehand to avoid disappointment.
Confirm Room Amenities
Some guests experienced issues with room cleanliness and amenities, such as missing towels and toiletries. It's recommended to double-check the room upon arrival and promptly address any concerns with the staff.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | December |
Average price (weeknight) | $177 |
Average price (weekend night) | $238 |
Value for money | 7.9 |
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Distance to city center | 0.3 mi |
Nearest Airport | Coolangatta Gold Coast |
Distance to airport | 10.3 mi |