Pros (+) Super friendly and helpful staff. Reggie at the front desk was amazing.
3 stars
Residence Inn by Marriott Boston Brockton/Easton
Photos of Residence Inn by Marriott Boston Brockton/Easton
Overview
Situated in Brockton, Residence Inn by Marriott Boston Brockton/Easton is within a 35-minute drive of Logan International Airport and offers a Jacuzzi, free Wi-Fi and an indoor pool. It also features outdoor tennis courts, an express check-in and check-out feature and a beauty centre.
There are a range of facilities available to those staying at the hotel, including 24-hour business centre, 24-hour reception and car hire. Additionally, the multilingual staff are available to provide assistance.
The rooms at Residence Inn by Marriott Boston Brockton/Easton include a refrigerator and all the essentials for an enjoyable stay. They are also equipped with a dishwasher, a hair dryer and a microwave.
Amenities at Residence Inn by Marriott Boston Brockton/Easton
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Key card access
- Express check-out
- 24hr front desk
General
- Seating area
- Sofa
- Telephone
- Carpeted
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Bedroom
- Socket near the bed
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Dining
- Grocery deliveries
- Dining table
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness center
- Tennis
Outdoor
- Grill
Things to do
- Basketball court
Health and safety
- Safe
Reviews of Residence Inn by Marriott Boston Brockton/Easton
8.9
Very good
148 verified ratings
Wonderful
78
Very good
20
Good
20
Okay
7
Fair
10
Mediocre
4
Poor
9
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, particularly highlighting Reggie at the front desk. However, many reviews pointed out significant issues with cleanliness, including urine in bathrooms and uncleaned rooms. The service was also criticized, with reports of rude staff and poor communication regarding amenities like the pool and breakfast. Overall, while the location was a positive aspect, the hotel needs to address its cleanliness and service issues to improve guest satisfaction.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.1 out of 10
4 reviews
9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including an indoor pool, outdoor tennis courts, and complimentary breakfast for families.
What are the common concerns about the hotel's cleanliness?
Some guests mentioned that the cleaning team didn’t come in to change bedding and towels as frequently as they liked, but the issue was promptly resolved upon request at reception.
How is the hotel's customer service?
Guests have praised the super friendly and helpful staff, while some mentioned that the staff was kind but distracted and forgetful at times.
What are the guests saying about the quality of the beds?
Guests have found the beds to be comfortable and the rooms spacious, with clean and comfortable linens.
When is the best time to visit the hotel?
The low season is in February, and the high season is in August, so plan your visit accordingly for a more relaxed or bustling experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Renovation
Some guests reported that the hotel was under renovation, causing inconvenience and noise. Consider requesting a room away from the renovation areas to ensure a peaceful stay.
Check Room Amenities
Some guests mentioned that the rooms were not equipped with certain amenities like microwaves. Before booking, it's advisable to confirm the specific amenities available in the room to meet your needs.
Inquire About Housekeeping Frequency
A few guests noted that the housekeeping service was not as frequent as expected. It's recommended to inquire about the housekeeping frequency at the reception to ensure it aligns with your preferences.
Confirm Pool and Hot Tub Availability
Several guests were disappointed by the broken hot tub and pool. Prior to your stay, it's advisable to confirm the availability and working condition of these facilities if they are important to your visit.
Consider Bringing Pet
The hotel is dog-friendly, as mentioned by guests. If you are a pet owner, consider bringing your furry friend along for the stay.
Request a Quiet Room
Some guests appreciated the quiet location, while others mentioned noise disturbances from neighboring rooms. If you are sensitive to noise, consider requesting a quiet room location during booking.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Campanelli Stadium and Forest Avenue School. Take advantage of the proximity and explore these nearby places during your stay.
Utilize the Free Parking
Guests appreciated the availability of free parking. Make use of this amenity to save on parking costs during your visit.
Take Advantage of the Indoor Pool
Families particularly enjoyed the indoor pool. If you're traveling with kids, consider utilizing this facility for a fun and relaxing time during your stay.
Communicate Special Requests
Some guests experienced issues with third-party reservations. If you have special requests or circumstances, it's advisable to communicate directly with the hotel to ensure a smooth and accommodating experience.
Location
124 Liberty Street, Brockton, MA 02301
What's nearby
- Campanelli Stadium1.4 mi
- Forest Avenue School1.4 mi
- Franklin Block2.4 mi
- Curtis Building2.8 mi
- W.B. Mason3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Residence Inn by Marriott Boston Brockton/Easton
Low season | August |
|---|---|
High season | September |
Average price (weeknight) | $164 |
Average price (weekend night) | $212 |
When to book a room at Residence Inn by Marriott Boston Brockton/Easton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Residence Inn by Marriott Boston Brockton/Easton
FAQs when booking at Residence Inn by Marriott Boston Brockton/Easton
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See most recommended stays in BrocktonGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | Boston Logan Intl |
Distance to airport | 21.6 mi |
Everything you need to know for your stay in Brockton
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