Pros (+) Front desk was attentive, breakfast was adequate but for a long stay gets repetitive. Rooms were clean and spacious.
Cons (-) No Shuttle to and from airport but they will call a cab. Not much for restaurants within short walking distance.
2 stars
Holiday Inn Express Hotel & Suites Brownsville
1985 North Expressway 83, Brownsville, TX 78520, United States
Brownsville, TX
See location+1 956 550 0666Photos of Holiday Inn Express Hotel & Suites Brownsville
Overview
Enjoy our Holiday Inn Express in Brownsville, Texas, a vibrating community with a unique atmosphere that boasts a blend of Mexican and American cultures. Hotel is situated along a delightful “Resaca”, and conveniently located in Brownsville. No other hotel in the area offer such a scenic view, our location is perfect for corporate travelers. Our hotel features High Speed Internet Access at no charge, a business center with capabilities for printing, copying and scanning and a 1,800-sq-ft event room - perfect for company meetings. Holiday Inn Express is near to the UTRGV campus, Cameron County and US Federal Courthouses, the Port of Brownsville, BISD and other businesses; the Brownsville/South Padre Island International Airport is only 15 minutes away. Nearby attractions include the finest small-town zoos in the nation – the Gladys Porter Zoo, the Mitte Cultural District with some of the most exciting and fascinating cultural entities in the City of Brownsville; guests can take a day trip to South Padre Island, and visit Mexico, or soak in the sun with a round of golf at any of the local golf courses. Our hotel's amenities make you feel pampered. Go for a swim in the pool and unwind while looking out over the Resaca. The "Forget Something?" service provides overlooked necessities. Sink your teeth into a delicious, complimentary breakfast each morning!
Amenities at Holiday Inn Express Hotel & Suites Brownsville
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Dining
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
- Dining area
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
General
- Telephone
- Carpeted
- Seating area
- Sofa
- Storage available
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Spa bath
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Pool
- Hot tub
Parking and transportation
- Airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express Hotel & Suites Brownsville
6.8
Okay
313 verified ratings
Wonderful
142
Very good
52
Good
38
Okay
17
Fair
20
Mediocre
6
Poor
38
Summary of reviews
Guests say
Guests generally appreciated the hotel's cleanliness and location, highlighting that it was near various amenities and easy to access. However, many expressed dissatisfaction with the customer service, particularly citing problems with the front desk staff and their unwillingness to accommodate requests. Several guests noted issues with unpleasant odors and maintenance problems, such as elevator malfunctions and unclean carpets.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.7 out of 10
200 reviews
7.2 out of 10
38 reviews
8 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the Holiday Inn Express Hotel & Suites Brownsville offers a varied menu with plentiful food, including Cinnabon and croissant breakfast sandwiches. The staff ensures that there is enough food for all guests, even during busy times.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as stained towels and old towels left in the hallways. However, many guests have also praised the hotel for being very clean and well-maintained.
What are the highlights of the hotel's amenities?
The hotel offers a child pool, complimentary breakfast, a fitness center, and a hot tub. Additionally, the property is cleaned by professional cleaning companies, and there are safety protocols in place, including contactless check-in/check-out and enhanced cleaning.
Is the hotel staff accommodating and friendly?
Many guests have praised the staff for being friendly, accommodating, and amazing. However, a few guests have mentioned instances of rude customer service at the front desk.
What is the best time to visit the hotel?
The high season at the Holiday Inn Express Hotel & Suites Brownsville is in July, while the low season is in October. It's advisable to plan your visit accordingly to enjoy the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in October, which is the hotel's low season.
Explore Nearby Attractions
The hotel is conveniently located near Gladys Porter Zoo, Immaculate Conception Church, and the University of Texas at Brownsville, offering guests easy access to local attractions.
Check Room Amenities
Some guests noted that rooms with spa baths were a great addition to their stay, providing an extra level of comfort and relaxation.
Be Mindful of Breakfast Quality
Several guests expressed disappointment with the quality of the breakfast, particularly the eggs, bacon, and drinks. Consider alternative breakfast options if this is important to you.
Verify Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned encountering a bad smell. It may be helpful to confirm the room's condition upon check-in.
Inquire About Room Updates
Some guests mentioned that certain rooms could use updates, such as fixing non-working outlets and improving the air conditioning.
Consider Noise Levels
If you are sensitive to noise, be aware that a nearby business playing loud music until late at night was a concern for some guests. Request a quieter room if needed.
Check for Special Services
Guests appreciated the staff's efforts to accommodate their needs. If you have specific requirements, don't hesitate to communicate with the friendly and helpful staff.
Be Aware of Booking Issues
A few guests experienced booking issues, so it may be wise to confirm your reservation directly with the hotel to avoid any potential inconveniences.
Location
1985 North Expressway 83, Brownsville, TX 78520
What's nearby
- Gladys Porter Zoo2.5 mi
- Immaculate Conception Church3.2 mi
- University of Texas at Brownsville3.7 mi
- Veterans International Bridge at Los Tomates4.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Hotel & Suites Brownsville
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $148 |
Average price (weekend night) | $122 |
When to book a room at Holiday Inn Express Hotel & Suites Brownsville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Holiday Inn Express Hotel & Suites Brownsville
FAQs when booking at Holiday Inn Express Hotel & Suites Brownsville
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in BrownsvilleGood to know
Value for money | 6.7 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Brownsville South Padre Is. Intl |
Distance to airport | 5.7 mi |