Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." 10.0 "Management was excellent , said 100%." -
9.7 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 8.6 "Great parking , according to 86%." 10.0 "City centre within easy reach , said 100%." -
9.6 "Excellent amenities."9.6 "96% thought the
building was wonderful ." 10.0 "100% thought thearchitecture was beautiful ." 9.6 "96%loved the terrace ." 10.0 "100%enjoyed the lobby entrance ." -
9.5 "Awesome vibe."10.0 "100% said it was a
stylish hotel ." 9.5 "95%enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." 10.0 "100%enjoyed the lobby entrance ." -
9.2 "Excellent breakfast."
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6.7 "Internet is average."6.0 "60% thought the
wifi quality was ok ."
Overall Rating
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." 10.0 "Management was excellent , said 100%." -
9.8 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 8.7 "Great parking , according to 87%." 10.0 "City centre within easy reach , said 100%." -
9.5 "Excellent amenities."9.5 "95% thought the
building was wonderful ." 10.0 "100% thought thearchitecture was beautiful ." 9.6 "96%loved the terrace ." 10.0 "100%enjoyed the lobby entrance ." -
9.4 "Awesome vibe."10.0 "100% said it was a
stylish hotel ." 9.4 "94%enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." 10.0 "100%enjoyed the lobby entrance ." -
9.1 "Excellent breakfast."
Overall Rating
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 10.0 "Management was excellent , said 100%." -
9.7 "Terrific location."
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9.7 "Excellent amenities."9.7 "97% thought the
building was wonderful ." 10.0 "100% thought thearchitecture was beautiful ." -
9.5 "Awesome vibe."10.0 "100% said it was a
stylish hotel ." -
9.2 "Excellent breakfast."
Overall Rating
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9.9 "World class service."
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9.7 "Excellent amenities."9.7 "97% thought the
building was wonderful ." -
9.6 "Awesome vibe."
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9.3 "Excellent breakfast."
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7.8 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.7review from
THe kindness of the employees. The bathroom, which was very poor for the price.
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7.0review from
I really liked the hotel room. The location was also lovely The beds were unfortunately uncomfortable.
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6.3review from
Feeling of luxury away from home, a real pampering experience. A bit pricey. nothing extra was thrown in for free eg. a bottle of water
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4.0review from
We choose this hotel mainly because of the jacuzzi and the one in our room didn't work, big disapointment. No possibility to make tea/coffee.
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7.7review from
in the city center, very comfortable beds, the room was very nice (quadruple room) beds in the mezzanine are uncomfortable for adult children, the price for breakfast is very high
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7.2review from
The staff were charming and efficient. The was restaurant superb and the view of the canal from our room was fabulous. We really loved staying there.
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2.8review from
Yves the manager was excellent the rest of the staff were disappointing. My bill had over £250 of food and wine which we didn't have on it. When I pointed this out it took an age for the bill to be properly prepared and the attitude of the receptionist made me feel as though she thought we were lying about the charges. The "suite" was just a big bedroom and when I asked to upgrade to a proper suite (and offered to pay) I was just shown other smaller rooms.
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7.6review from
The hotel is a new construction and everything was in excellent condition. I enjoyed the fact that the architects maintained features of the old building that gave it a mixed historical and modern experience.
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7.6review from
The room was beautiful. We were in room 3--the Anna Bourgogne room--I beleive it's their 'bridal suite.' We had booked a junior suite but they upgraded us without asking based on availability.
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7.6review from
Excellent reception on arrival, room upgraded and information on local area and places to visit were highlighted. Actual room was very comfortable, with good facilities and the low season pricing very good value for this upmarket hotel. Location near to the centre ideal for discovering Brugge. So look for the special room prices and go for it, you won't be dissapointed with this hotel.
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7.0review from
I really liked the hotel room. The location was also lovely The beds were unfortunately uncomfortable.
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7.7review from
in the city center, very comfortable beds, the room was very nice (quadruple room) beds in the mezzanine are uncomfortable for adult children, the price for breakfast is very high
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7.2review from
The staff were charming and efficient. The was restaurant superb and the view of the canal from our room was fabulous. We really loved staying there.
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7.6review from
The hotel is a new construction and everything was in excellent condition. I enjoyed the fact that the architects maintained features of the old building that gave it a mixed historical and modern experience.
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7.6review from
The room was beautiful. We were in room 3--the Anna Bourgogne room--I beleive it's their 'bridal suite.' We had booked a junior suite but they upgraded us without asking based on availability.
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7.6review from
Excellent reception on arrival, room upgraded and information on local area and places to visit were highlighted. Actual room was very comfortable, with good facilities and the low season pricing very good value for this upmarket hotel. Location near to the centre ideal for discovering Brugge. So look for the special room prices and go for it, you won't be dissapointed with this hotel.
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4.7review from
THe kindness of the employees. The bathroom, which was very poor for the price.
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6.3review from
Feeling of luxury away from home, a real pampering experience. A bit pricey. nothing extra was thrown in for free eg. a bottle of water
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4.0review from
We choose this hotel mainly because of the jacuzzi and the one in our room didn't work, big disapointment. No possibility to make tea/coffee.
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2.8review from
Yves the manager was excellent the rest of the staff were disappointing. My bill had over £250 of food and wine which we didn't have on it. When I pointed this out it took an age for the bill to be properly prepared and the attitude of the receptionist made me feel as though she thought we were lying about the charges. The "suite" was just a big bedroom and when I asked to upgrade to a proper suite (and offered to pay) I was just shown other smaller rooms.
