We were after a relaxing and enjoyable break and thats exactly what we got. Every one was really helpful. Hopefully in the near future we will return. No everything was excellent.
It was pleasant stay and room was comfortable. Bed was fantastic. Enough space. Bathroom was correct. Hotel staff willing to help. Wardrobe space is small, on top shelfs is not clean, too dusty.
not noisy stuff
The hotel was comfortable and felt luxurious, which is rare in Europe! The room was quiet and the breakfast was nice with a good variety of foods and beverages. The location was good, just a 1 km walk from the town of Cernobbio which is an adorable town with plenty of restaurants, gelato stands and hotels! There was no lake view! When we checked in, we asked if we had nice view of the lake, and the man at the desk replied that no rooms offered a lake view. We stayed here because we thought it was on the lake, but it's on the othe side of the street. Don't pay more to stay here because of the "lake view!"
The room was quite big, well equipped. The price is reasonable. It is not right in the Como city, 15 minutes by car, or there is public transportation nearby. But to experience Como Lake area, you have to have a car anyway. The decoration is a bit old, but no big deal.
We found the staff to be very helpful. The breakfast was great, with plenty of variety. Rooms were beautifully decorated and very comfortable. I would highly recommend Grand Hotel di Como. The hotel is a little way out of Como, but easily reachable by either ferry or taxi, which only costs a few euros.
My family and me, we really enjoyed the breakfast. That was very good with a lot of things to eat.
Very good location. Close to the historical city center. Extra charge for the babybed despite having booked a suite.
It looks modern but it is not that modern, however it is in line with the other ones around Como. Breakfast: the standard (not more nor less)
Far from the city
The staff was incredibly friendly and helpful, happy to speak both Italian and English; the room was lovely and clean; the restaurant was very good. If you're not in a car, it might seem a bit far from Como but it was very easy and quick to get there by bus.
Looks wonderful from the outside and lives up to expectations! Staff so friendly, helpful and welcoming, room comfortable with lovely individual decor. Good breakfast with great coffee! Good bus service if you don't have a car.
Excellent servis and quite atmosphere
Dinner at the restaurant was excellent The room was rather unpleasant, though functional
Very good dinner and friendly staff Basic breakfast
Very nice staff, clean rooms, correct quality for this price. a good plus is the on-site restaurant, with which we were very happy after a full day's drive. Somewhat hard to find without gps.
The hotel has a wonderful atmosphere and I think that the pictures on the website do not show how beautiful and nicely decorated it actually is The walls between the rooms are very thin. I stayed in several hotels in Italy and this is nothing new. But in this hotel I found the sounds from other rooms (even tv of my neighbors) quite loud.
Small hotel. Excellent restaurant. We even got a reduction on the restaurant bill as hotel guest. Location somewhat difficult to find, but our GPS got us there OK.
Roomy, nice bathroom, empty minibar (so we could use it as an actual fridge). Excellent parking. Poor breakfast. Room wasn't ready at 14:05 when we arrived, however it was not a tragedy that we had to wait 10 minutes. A little bit noisy.
Traditional architecture, cleanliness, parking staff could not speak english at all, area is not nice
The owners of the hotel are very friendly and accommodating. We enjoyed the quiet town of Cernobbio very much. Our room had a view of the lake and a balcony, which was lovely in the mornings. Make sure to take advantage of their wonderful restaurant! Nothing.
Loved the position in Como, close to centre of the town,and found the staff very helpful. We were not in an expensive room but were given a corner room with views over the lake and the mountain. A little tricky connecting with internet.
good location, great views, staff excellent bed quality was below expectations
Staff very friendly, beautiful views of the lake. Room was very small for the price.
The location of the hotel is very convenient - it is on the shore of the lake, and 20 meters from the railway station Como Nord Lago, which connects with Cadorna station in Milan. Also there are some nice places to eat nearby as well as the city center. Also the design of the dining room is nice, makes the impression of a real castle! And the breakfast was fine: all the typical buffet food + salmon (which is not common at all for many 4 star hotels) + plate of different kinds of cheese + good selection of fruits! The room was a bit small and nothing special indeed. The dinner was expensive - we were offered 35 euro per person offer (that was already discounted price) including 3 meals from the menu and a bottle of mineral water. At the same time, u can find in nearby restaurants 18 euro per person touristic menu, including also 3 meals.
arrived late to be greeted by a very helpful night receptionist, n/a
Ease of registration at start and at check out, garage car parking arrangements and efficient car retrieval at end of stay, room with a view of the lake + large picture window. Self service breakfast. Would have liked tea/coffee making facilities in room. Beds are hard. A swimming pool/outside lounger area would be good - other hotels on Lake Como have this facility and it is appealing to tourists.
Nice hotel and i recomended it.
Breakfast and the localization. horrible rooms
great location and fantastic view of the lake! the furniture where a little bit dated, but in good condition overall.
Location Reception staff very friendly Room small - not even a desk in a 200+ eur room No free wifi in rooms eventhough advertised (only in lobby free) Breakfast very basic - even an omelette or orange juice has a surcharge of 8 eur. Too crowded in breakfast area due to a too small buffet All in all not worth the price - place would be good for 125 eu max.
I have booked this hotel for my daughter for her wedding reception Nothing that I know of
location rooms too small
We had stayed at this hotel once before and found it met all our needs. The staff is very accommodating and helpful. On our last visit our room overlooked the square and had a balcony and had great views of the lake. On this visit our room faced the lake and was gorgeous. Very attentive staff at the restaurant and the food was great too.
Big beautiful rooms, perfect location, very nice helpful staff. Beds are not very comfortable.
The possibity of parking, the staff speak french, the location vue on the lack Anythings
Ok, old fashioned hotel. If you're lucky (we were) you get a small balcony facing the square. Good restarurant at hotel, adjacent to square. Uncomfortable bed (pillows), generally ok, but a bit run down and old fashioned. Small bathroom w shower.
Central location, beautiful view of the lake. Room was quite small, bathroom in serious need of renovations.
Had this hotel been renovated and modernized it would be a jewel because of the perfect location . The windows are new and you can't hear the noise of the traffic outside. The bathroom is fine but the rooms need an upgrade. No carpets please. The location is the best, waterfront and historical center right there. The staff were amazing , friendly and calm. Some parking available. The breakfast was average to disappointing, but we only stayed one night . The room we had needs a designers touch,
The view Small room, Old bathroom,
location is wonderful, hotel staff especially breakfast staff really helpful,old style but comfortable hotel. decoration,needs refurbishing.
Excellent location and fantastic view from room No air-conditioning and road was noisy with window open
The location of this hotel is one of the best in Lake Como and very close to the 2 Train stations for Como and the docks, our room was overlooking the lake, amazing views, highly recommend it if you visit Lake Como. Pepe Nero Restaurant is the one to go to if you visit Lake Como... No Iron in the room, they charge for ironing starting from 3 euros and up, depending on what you iron. TV was paid and so was internet access and music. Do not be put off though, this is a great hotel, affordable, best location in Como, amazing lake views, spacious and clean rooms and very helpful staff, i would go there again and again...
Location is perfect: view on the lake is amazing + old fashioned style is great given the above, the facilities should correspond to the location - there was not enough washing stuff and bathtubs were not of a good quality.
This hotel is well placed but suffers at present from work along the lake front. The superior double room would have been a good single room by four-star standards.
Excellent renovated room (junior suite) in the new wing of the hotel. Breakfast variety limited
We were taking an early train to Switzerland from the Como rail station and the location of the hotel was very near the station. We thought it was very overpriced compared to the other hotels we stayed in on our trip.
The reception staff were excellent. Room was very comfortable n/a
nice location room is small,and we cannot use TV.
The room was lovely and the facilities were excellent. The availability of the restaurant on the terrace was a god send for tired travellers like us. We had a wonderful meal and the service was friendly and efficient. Thank you. The view of the lake was quite limited from this room. Perhaps it could be more accurately described as "lake glimpses!"
Excellent location on the lake front, very friendly staff and a good restaurant with a beatiful terrace. The "superior rooms" were surprisingly small. The hotel seems to be renovating them incrementally as the standard in the three rooms of our group were quite different,
The receptionist was very friendly and helpful with directions to good restaurants outside the hotel. The hotel restaurant does have great food.
service quality, location, very friendly pricing
The staff was not friendly, expansive compared to other hotels in Italy
location, nice staff, good breakfast internet too expensive
Location close to the city center and easily reachable by car. Parking places available in front of the hotel (safe). Very clean. Rooms are a little bit dark (small window).
the staff were very good
easy location to the train station. Good front desk staff, helpful and pleasent. rooms were small but very well equipped and very clean .quiet and very state of the art bathroom. no
Friendly staff; good location and value for money No major issues
All staff very attentive and helpfull Lack of private parking
Location , Breakfast, Polite and friendly staff, Spacy room, In general a very good choice for its money to stay in Como Nothing to complain about
some rooms have some hydraulics problems , you can hear the flash of the water even if you are 2 rooms away.
Nothing location - walk with luggage from train station etc
I loved its location (Barchetta is situated at the central plaza of Como) and the kindness of the hotel's staff. Everyone was very friendly and receptionists gave us very helpful information about the city. The breakfast buffet was not very impressive, given the fact that Barchetta is a 4star hotel.
nothing. Breakfast staff were very rude and surly. Accounts charged incorrectly this problem has now been resolved by E.mail.
Nice central position with great views of Lake Como and the mountains, convenient for exploring the whole area with good access from airports.
the location and staff were excellent
The restaurant was very good. The hotel was surrounded by one-way streets and it was difficult to go from/to the parking which was actually located in another hotel.
I found the staff friendly and helpful. Room was comfortable and clean.
the view is fantastic decor tired in rooms and lobby and restaurant/bar , the view saves the day ! comment, the hotels location means they dont have to try and impress ! I guess !
good time, good location, helpful staff
Very good location. clean room. nice breakfast Hotel need urgently a renovation
lake view room was breath taking it needs renovation
Very nice hotel perfect price/quality, nice staff good food Nothing
It is a very nice degn hotel.We were very satisfied with everything, I would bravely recommend it to anyone.
The Interior of the hotel is Superb. Restaurant in the hotel is very elegant. Lift needs to be replaced, Tea,coffee machines can be provided in rooms.
The restaurant is a must. Delicous meals and great service.
Design. The best, the bathroom. Excellent restaurant and very nice outside terrase.
Very nice and comfortable hotel with a superb restaurant and a nice breakfast. Free parking and not very fra away from the autostrada.
You need to have a car as the hotel is far from everything (10-15 km). Otherwise, good value for money and good starting point for 1 day trips to Como, Lugano, etc.
Design. Hidh quality of construction. Excellent restaurant. Spacious room. Too early check out (10 o' clock). Medium breakfast for a 4 stars hotel. No bath tub, only shower.
the excellent restaurant moving of the beds
everything was perfect
A nice, modern hotel with a surprisingly good restaurant. Location is exellent if you travel by car.
Clean simple and well-designed faciliies, easily seen from the motorway, large bathroom, good cooked buffet breakfast Location is on a commercial retail park
Nice room Room, equipment was good.BUT Our bed was terrible, it was dirty -with blood and hair!!!!!the sheet wasn't changed!
Clean modern and comfortable. Detailed directions from the main roads could be improved.
modern room decoration, clean ,well located, friendly staff
Very good Hotel with big parking and nice rooms.
clean, mordern there is no pool, dinner was pricy and not that great.
Cleanliness,decor and parking a big hotel with no proper Restaurant, located in an industrial estate and we found it difficult to locate. A car is a must.
Very comfortable room , friendly staff , good gym , good restaurant , both for dinner and breakfast . great location for motorway I had to wait 20 minutes before giving up attempting to check out . not enough capacity to handle the number of checkouts when busy
clean, quiet, comfortable, friendly staff bar closed at 11pm! not all facilities operational yet (gym e.g.)