Joivy Al Duomo Guest House

The hotel is located in the main cathedral square, providing an exceptional central location with easy access to various attractions and amenities, including the Duomo, museums, and historical sites.

Guests have praised the helpful and friendly staff, particularly highlighting the wonderful hostess, Daniella, and the responsive and helpful local representative who provided great customer service during unexpected circumstances.

Some guests have mentioned concerns about the coffee and tea machine being shared in a public area, limited cups available, and issues with the water cooker. Additionally, there were comments about the need for better rubbish disposal and additional kitchen items like drinking glasses, a teatowel, and teaspoons.

Guests have consistently mentioned that the rooms are clean, modern, and comfortable, with a clean and nice bathroom. However, there have been isolated comments about specific issues such as mold in the shower and concerns about the cleanliness of the floor.

Guests can check in anytime after 3:00 PM, and the hotel offers a convenient online check-in process. However, there have been comments about the difficulty of the check-in process, including the need to input multiple codes and challenges with the online check-in instructions.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the church bells can be quite noisy, especially in the morning. If you are sensitive to noise, it may be helpful to bring earplugs for a more peaceful stay.

Guests appreciated the presence of a kitchen or kitchenette in some rooms, but some mentioned that certain kitchen items were not adequately stocked. It may be helpful to inquire about the availability of specific kitchenware before arrival.

Some guests experienced difficulties with the online check-in process and accessing the property. It may be beneficial to double-check the instructions for self-check-in and ensure that you have all the necessary information before arrival.

Several guests found the rooms to be smaller than expected, especially for three people. If space is a concern, it may be advisable to inquire about room size options or consider booking multiple rooms for a more comfortable stay.

Some guests mentioned issues with the shower and bathroom amenities, such as leaky showers, insufficient toiletries, and malfunctioning bathroom equipment. It may be helpful to confirm the condition of the bathroom facilities before booking.

While some rooms offer balconies, guests noted that the views and size of the balconies may not meet expectations. It may be beneficial to clarify balcony features and views when booking to avoid disappointment.

Several guests mentioned that the property has multiple stairs, which may be challenging for individuals with mobility issues or heavy luggage. Consider this factor when planning your stay.

Guests reported that noise from nearby restaurants and the central location could be disruptive, especially at night. If you are sensitive to noise, it may be helpful to bring earplugs or request a quieter room location.

Some guests encountered issues with in-room amenities such as the air conditioner, TV, and kitchen appliances. It may be advisable to verify the functionality of these amenities upon check-in to ensure a comfortable stay.