Health and safety
Services and conveniences
Accessibility and suitability
Media and entertainment
Parking and transportation
It would have been nice to have breakfast included as part of the 10 day stay - Breakfast was 17 Euro ($18.00 USD).
staff, facilities, internet The facilities were poorly up-kept, the internet was extremely slow and the shower did not work. The staff was incredibly rude and they refused to fix the shower or allow us to change rooms the first day. The first few times we brought up the problem, they insinuated that the shower definitely worked, and that we were too incompetent to operate it. The third time, they finally had someone come up to look at the shower, and of course it was broken. Apparently one staff member's confirmation that our shower was broken was not good enough though, and they had to get another staff member to check the shower [which was still obviously broken] again. This whole process took around an hour of the little time we had in Brussels before we were allowed a new room. Furthermore, even after they acknowledged the broken shower, they were not the least bit apologetic for wasting our time and not believing us in the first place. As a last insult, they tried to charge us for items in the minibar that we did not take. Overall, it would have been a nice stay if there weren't any issues that needed staff help, but if something arises and you need the help of the staff, good luck because you'll need it.
|Check in anytime after 3:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
NH Brussels Stéphanie is located at 32 Rue Jean Stas in Saint-Gilles, 1.2 miles from the center of Brussels. Église Notre-Dame du Sablon is the closest landmark to NH Brussels Stéphanie.
Check-in time is 3:00 PM and check-out time is 12:00 PM at NH Brussels Stéphanie.
Yes, NH Brussels Stéphanie offers free Wi-Fi.
No, NH Brussels Stéphanie does not offer free parking.
No, NH Brussels Stéphanie does not offer free airport shuttle service.
NH Brussels Stéphanie is 7.4 miles from Brussels Bruxelles-National. NH Brussels Stéphanie is 25 miles from Antwerp Deurne.
Yes, NH Brussels Stéphanie is a pet-friendly hotel.
No, NH Brussels Stéphanie does not have a pool onsite.