Buckhannon Hotels

My credit card has been charged for the room twice and I am not getting any response from booking.com

I had reserved a handicapped room and told them I also had a service dog so I needed outside access from my room. The outside door did not work with key card so I asked for a different room and was told they didn't have one that met my needs. They ended up taping the lock for the outside entrance door so it could be opened from the outside....security issue

Friendly staff, room was nice size, breakfast was very substantial and delicious. Great location

Several stains on cushion of futon and window seat.

Very clean and looked new. Staff was very helpful. Since there is not much in Buckhannon I was pleasantly surprized!!

The room was clean and well equipped

The bed was very uncomfortable. The sheets were too small and wouldnt stay on the bed. Even though we were on the 2nd floor opposite end of the lounge the music was so loud I had to turn up the tv to muffle it

All employees were very friendly

Nothing

Room smelled strongly of smoke. Carpet appeared dirty.

Very conveniently located. Rooms were clean, seems like they were renovated recently. Staff was friendly and the bed was comfy. Good value for the money!

Rooms are a little bit small. The free breakfast is a little sparse, but it's basically your standard hotel continental breakfast.

The room

Could be better organized but overall really happy

Great breakfast. Nice, quiet hotel.

The staff was very friendly.

The upstairs section of the hotel was so stifling hot when we checked in. The rooms were also very hot. We were told to open the windows and turn on the air conditioning. It took six hours for the room to cool down to 70 F.