Cons (-) house.keeping if.can do before.,3pm is ok. few days i need.to.wait.for.housekeeping up.to5pm
3 stars
Summit Hotel Bukit Mertajam
No. 566 Jalan Arumugam Pillai, Bukit Mertajam 14000, Malaysia
Bukit Mertajam, Malaysia
See location+60 4538 6666Provider
Provider for Summit Hotel Bukit Mertajam
Provider for Summit Hotel Bukit Mertajam
Provider for Summit Hotel Bukit Mertajam
Photos of Summit Hotel Bukit Mertajam
Overview
Hotel in Bukit Mertajam with a coffee shop and an outdoor pool An outdoor pool, a restaurant, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and free newspapers. Summit Hotel Bukit Mertajam offers 147 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. This Bukit Mertajam hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
Latest deals for Summit Hotel Bukit Mertajam
Amenities at Summit Hotel Bukit Mertajam
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Parking
- Laundry facilities
- Hairdryer
- 24hr front desk
- Safe
- Increased accessibility
Dining
- Restaurant
- Coffee machine
- Minibar
Accessibility and suitability
- Increased accessibility
- Elevator
Health and safety
- Safe
- Daily housekeeping
Services and conveniences
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Bathroom
- Hairdryer
Laundry
- Laundry facilities
General
- Storage available
Pool
- Pool
Reviews of Summit Hotel Bukit Mertajam
5.3
Fair
1025 verified ratings
Wonderful
94
Very good
72
Good
144
Okay
120
Fair
182
Mediocre
124
Poor
289
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the cleanliness and service at the hotel, citing issues such as bad odors, dirty rooms, and inadequate facilities. However, some guests appreciated the spaciousness of the rooms and the good location, which provided easy access to nearby amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
5.6 out of 10
546 reviews
5.2 out of 10
302 reviews
5.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Summit Hotel Bukit Mertajam?
The hotel offers excellent value for money, a very nice and well-maintained swimming pool, and friendly & helpful staff.
What are the cons of staying at Summit Hotel Bukit Mertajam?
Some guests reported dirty and smelly rooms, poor room cleanliness, and a rundown appearance of the hotel.
Is the hotel suitable for families with children?
Yes, the hotel has a child pool, making it suitable for families with children.
What are the common complaints about the hotel's cleanliness?
Guests have complained about dirty bedsheets, pillowcases, and bathrooms, as well as the overall uncleanliness of the hotel.
When is the best time to visit Summit Hotel Bukit Mertajam?
The high season is in January, while the low season is in March, so visitors may want to plan their stay accordingly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Cleanliness
Many guests reported issues with room cleanliness, including dirty bedsheets, smelly carpets, and unclean bathrooms. It's advisable to thoroughly check the room upon arrival and request a change if necessary.
Be Mindful of the Hotel's Condition
Several guests noted that the hotel is old and in need of maintenance. It's important to set realistic expectations about the hotel's condition before booking.
Consider the Location
The hotel's strategic location near a 24-hour food shop and a Chinese food court was praised by some guests. It's convenient for those looking for easy access to dining options.
Parking Caution
Guests mentioned that the basement parking area was dark and had an unpleasant smell. It's advisable to be cautious when using the parking facilities.
Family Room Advantage
Guests appreciated the spacious family rooms, making it a good choice for those traveling with children or in larger groups.
Check for Special Services
Some guests mentioned that the hotel offers kids' channels, which can be a plus point for families with children.
Nearby Attractions
The hotel is located near St. Anne's Church, making it a convenient choice for those planning to visit this attraction.
Staff Friendliness
Despite the hotel's shortcomings, many guests praised the friendly and helpful nature of the staff. This can contribute to a more positive overall experience.
Consider Renovation Plans
Some guests mentioned that the hotel is planning to close or undergo renovations. It's worth checking with the hotel about any upcoming renovation plans before booking.
Location
No. 566 Jalan Arumugam Pillai, Bukit Mertajam 14000
What's nearby
- St. Anne's Church1.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Summit Hotel Bukit Mertajam
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Summit Hotel Bukit Mertajam
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Bukit MertajamGood to know
Value for money | 5.0 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Penang Intl |
Distance to airport | 13.6 mi |