Overview

Summit Hotel Bukit Mertajam

566, Jalan Arumugam Pillai, Bukit Mertajam 14000, Malaysia
+60 4538 6666

$29+

Overall guest ratings

6.5/10 Good
Based on 969 reviews

Review highlights

  • 8.0
  • 7.1
  • 4.5
  • 3.5

Good to know

  • Spacious rooms

Nearby

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    About

    Enjoy your visit to Bukit Mertajam with a stay at Summit Hotel Bukit Mertajam. Guests can take a dip in the outdoor pool or grab a bite to eat at Oceania Restaurant, which serves breakfast, lunch, and dinner. There's a children's pool, and rooms offer 24-hour room service and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Facilities for Disabled Guests
    • Laundry service
    • Child pool
    • Fitness center
    • Non-smoking rooms available
    • Terrace/Patio
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    6.5 Good
    Based on 969 reviews
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "Good location."
      9.3 "93% thought parking was inexpensive."
    • 6.8 "Average comfort."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      2.1 "Air conditioning was criticized by 79%."
      0.0 "For 100%, the rooms looked old."
      0.4 "96% said the bathroom was dirty."
      0.0 "100% found problems with the furniture."
      2.3 "77% had problems with the shower."
      0.5 "95% thought the tv was sub-standard."
    • 3.5 "Breakfast is below average."
    • 2.9 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      4.0 "60% found the grounds unpleasant."
    • 2.4 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      0.4 "96% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
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    Overall Rating

    6.7 Good
    Based on 213 reviews
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
      5.5 "Parking was ok, according to 55%."
    • 6.6 "Average comfort."
    • 4.5 "Rooms are not good."
      1.9 "Air conditioning was criticized by 81%."
      1.9 "81% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      0.0 "For 100%, the rooms looked old."
    • 3.5 "Breakfast is below average."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.4 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
    • 1.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall Rating

    6.6 Good
    Based on 542 reviews
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Good location."
      7.3 "73% liked the proximity to shopping."
      9.4 "94% thought parking was inexpensive."
    • 7.1 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 4.7 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      0.5 "95% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
    • 3.7 "Breakfast is below average."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 2.6 "Disappointing internet connection."
    • 2.5 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
      3.7 "63% thought it was rather dirty."
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    Overall Rating

    5.2 Okay
    Based on 48 reviews
    • 8.2 "Great service."
    • 7.3 "Good location."
    • 6.9 "Average comfort."
    • 4.4 "Rooms are not good."
    • 1.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."

    Overall Rating

    6.6 Good
    Based on 164 reviews
    • 8.0 "Great service."
    • 7.1 "Good location."
    • 7.0 "High comfort."
      9.6 "96% thought rooms were spacious."
    • 4.6 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      2.0 "Air conditioning was criticized by 80%."
    • 3.0 "Awful breakfast."
    • 2.5 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    • 2.1 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.5 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Good to know
    "Spacious rooms"
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