Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence)

Ringchaussee 154, 3096 Burg (Spreewald), Brandenburg, Germany
+49 35603 759 490

Cheapest
rate per night

8.7

Excellent
based on 854 reviews
Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) - Burg (Spreewald), Germany
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+49 35603 759 490

Good to know

Distance to city center 0.4 mi
Location rating 8.6

Rooms

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Reviews

Traveler rating

13
9
1
2
0

Time of year

Traveler type

Show reviews that mention

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  • Excellent
    Sep 2019
    10.0

    Perfect location, 2 min walk to the Therme The room was very big and very clean Our room didn’t have a view at all, but we didn’t really want a nice one as we were always out Breakfast was so nice and tasty and from the loc products - Amazing!! People who work there are very nice and knowledgeable

  • Okay
    Aug 2019
    4.6

    The location was nice and breakfast was ok.

    We had very high expectations of this hotel given the excellent reviews. Unfortunately these expectations were not met. It started with our request for a ground-floor room, which was ignored and not even mentioned upon check in. We were assigned an extremely hot room in the second floor. On the table, a sign mentioned a complimentary water bottle for our refreshment, but no bottle was in sight. Funny enough, the next day the bottle appeared with a price of EUR 5.20 (!!). These are minor things that I might have ignored, had we not had a most disgusting experience on the second night: we arrived shortly after 22:00 to our room to find out that, when we flushed the toilet, the dirty water would come out again from the shower drain. Yes, dirty, smelly toilet water. I'll spare the reader a more detailed description, but it suffices to say that the thought that I had showered there earlier that day made me sick and left me with a headache that lasted until the next day. Fortunately a lady was still in the reception (which is normally closed after 22:00), and she opened a room in the ground floor (!) for us to move. No help was offered to move our things, and since the lady couldn't give us the key to the room (because the computer was already turned off!), one of us had to stay in the new room with our dogs while the other went upstairs to bring our luggage down. The whole process lasted over an hour, so we were finally settled in the new room around midnight. No mention was made of the incident by the hotel personnel, either when we picked up the new key the next day, or during the rest of our 4-night stay. Not a single word. No apology. At the check out, the full bill was issued and charged, again with no apology or at least an attempt to explain what had happened. This for me was the worst: that the hotel personnel did not even acknowledge the fact that we were strongly inconvenienced by dirty toilet water coming out of the shower floor!

  • Good
    Jul 2019
    6.3

    The room was laid out nicely. The bed was comfortable.

    Despite the large window, it was hard to get air to circulate in the room and there was no air conditioning. There were a few large stains in the carpet. Overall the hotel looks dated and could use updating. Not what I think of as a four star.

  • Excellent
    Jun 2019
    10.0

    Very good hotel restaurant. Very good service. A recommended place for holidays.

  • Excellent
    Dec 2018
    10.0

    The staff was very friendly, helpful and spoke english too :) The hotels food, beverages and services are of very very high quality!

    Maybe they could open the restaurant and bar on Sundays during December :)

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About

Overview

Located in Burg, Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) is on a river, within a 15-minute drive of Heimatstube Burg (Spreewald) and Holländerwindmühle Straupitz. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Limited parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 854 reviews

9.6

Vibe

9.4

Breakfast

5.9

Amenities

0.0

Pool

Things to Know

  • Clean rooms
  • Friendly service
  • Professional service
  • Spacious rooms

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Internet
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
No smoking
Restaurant
Bar/Lounge
Express check out
Safe
Sauna
Storage available
Terrace/Patio
Increased accessibility
EV charging station
Elevator
Hiking
Massage
Concierge service
Laundry facilities
Hairdryer
Cable or satellite TV
Wedding services
Linens
Towels
24hr front desk

FAQs when booking at Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence)

Where is Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) located?

Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) is located at Ringchaussee 154, 0.4 miles from the center of Burg (Spreewald). Bismarckturm is the closest landmark to Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence).

When is check-in time and check-out time at Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence)?

Check-in time is 3:00 PM and check-out time is 11:00 AM at Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence).

Does Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) offer free Wi-Fi?

Yes, Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) offers free Wi-Fi.

Does Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) offer free parking?

No, Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) does not offer free parking.

Does Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) offer free airport shuttle service?

No, Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) does not offer free airport shuttle service.

How far is Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) from the airport?

Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) is 45.8 miles from Berlin Schönefeld.

Can you bring pets to Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence)?

Yes, Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) is a pet-friendly hotel.

Does Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) have a pool?

No, Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) does not have a pool onsite.

Photos

Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) - Burg (Spreewald) - Building All Photos (34)
Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) - Burg (Spreewald) - Bar Bar (1)
Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) - Burg (Spreewald) - Bathroom Bathroom (2)
Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) - Burg (Spreewald) - Bedroom Bedroom (5)
Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) - Burg (Spreewald) - Building Building (2)

Location

Most Popular Landmarks

  • Bismarckturm 0.9 mi

Getting Around

Berlin Schönefeld 45.8 mi
Dresden Arpt 51.2 mi
Vetschau 4.1 mi
Leipe Raddusch 4.9 mi

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Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence)