Bentonville Hotels

Like breakfast being offered extra early and the airport shuttle.

Bed was super comfy. Room was sound proof, very peaceful and quiet, which is a plus! Price was affordable.

Room service was only from 5-10pm,not all day. I would have loved breakfast in bed.

The room was very clean

The bed was comfortable. The room was very clean

Room was smaller, more cramped then typical room in this price range.

Very friendly staff, convenient location

No pool or hot tub, continental breakfast was poor quality and not set up on time

A/c actually works

Breakfast was chatotic. Alfraid to have to say this, cause it's not the hotels fault, but people walking into breakfast in bare feet. Really??

The motel is extremely nice. Very comfortable beds, a large wall mounted adjustable flat screen television, excellent climate control, and set back from the main highway so it is very quiet. The motel is close to several restaurants.

Clean newly renovated modern room.

Renovations were in progress throughout the hotel and the pool was closed for that reason.

We loved the suite with the two queen size beds and fold out. The breakfast was ok. The pool was fine and so was the hot tub.

Not much. I will stay there again.

Cheap

Poorly cleaned, breakfast was OK to say the most... pool was ok..... no kid pool which I swear I see in the pool photos... took 30 minutes to sign in at which the woman almost told the whole building my credit card number... couldn't get a roll in bed for child...

Nothing much.

Debris from maintenance left in the room at check-in. Included breakfast wasn't available - no coffee, no juice, too much of a mess at the waffle-maker to use it, nothing else ready to eat. Loud neighbors checking out at 2:30am. Police called to remove a room's occupants in the middle of the night.

Location right off the interstate made it convenient.

front desk staff was sometimes absent when we were needing them but helpful when they returned.

Location to the softball tournament where my daughter was playing.

No continental breakfast

The friendliness of the staff. Free internet, free parking, pet friendly and free breakfast.

Room too small, requested a king suite. I did not see any other rooms so they all may have been the same size???

Nice, only one elevator, small areas all over hotel yet accommodating.

I really liked the layout of the room. It was comfortable, yet work-friendly.

Quiet. Good location. Last at the desk was friendly when I checked in.

Room was nice but furnishings were bad. Bed spreads had burn holes in them drain for whirlpool was taped so it would kinda of seal. Tv remote did not work. Pillows we're smelly and old.

Staff was nice

Room was very dirty. Bad smell.

The location

Quiet

Big stain on carpet, checkin was miserable-had doubled reservations for each of us-one with smoking and a king one single non smoking. Took for er to check in and straighten it out.

They were very nice staff

The pool was unavailable due to algae!!

This is an extended stay property that also serves as a kind of half-way house for people on probation or parole. Cars was in and out of the lot ALL night, not like most motels that mostly settle down after certain hours. People hung around outside LOUDLY also all night long. Police was in and out several times. Pillows was completely flat and lifeless. Elevators (on a 4 story motel) was not working. Staff had a "eh, we don't care anymore" attitude. Had to change rooms once because AC and ATV didn't work in first room and a second time because TV didn't work in second room. Security doors did not work. Staff did not even know that odd numbered room was on one side and even on the other (like most motels of this style) and told us to park on the wrong side. VERY bright LED light of some kind right above bed (smoke detector maybe) flashes so bright every few seconds you can see it even with eyes closed. Some kind of strange loud buzz in the wall would go off every 25 seconds. People who looked like they was high on drugs (and/or selling them) hung around the property all night. This was NOT a safe place for a family and I was glad I travel armed (and kept it on the nightstand).

The room was pretty clean

The bed was one of the cheapest things I ever slept on, the people staying there made it feel some what stechy, and A/C didn't want to work.

nice large room and good breakfast. Friendly staff

noisy children

Friendly, helpful, delightful staff. Nice warm breakfast, clean comfortable rooms. Stay here!

The pool and jacuzzi were brand new. The breakfast was better than the typical continental breakfast with the inclusion of biscuits and sausage gravy for those who would eat that sort of thing. In general, the room was clean and beautiful. Big walk-in shower and full sized refrigerator. Staff was friendly and helpful. Enjoyed the ice cream vending machine.

We had to put tape over the blinking fire alarm green light because as soon as the room lights are out they are overwhelmingly bright. Felt like being in a disco, and not in a good way. The jacuzzi jets were out of order even though the jacuzzi appeared to be brand new, although the water was good and hot. Carpet in room was badly stained. Sad that as they are converting to a Comfort Inn that they will no longer be pet friendly. The refrigerator froze our food because it had been pre-set on the highest setting.

Definitely a great deal.Beautiful rooms. Wonderful staff. And bonus...direct TV is in every room. It was very clean. We really loved this hotel and if we ever find ourselves in Bentonville again, we will definitely be returning here.

I liked everything

Can't recommend this place-needs new management- overrated - should be a two star property.

Comfortable bed and excellent decor. Very modern looking style.

The faucet in the tub was very noisy making a loud whistling sound.

This guest did not leave comments about this hotel.

Pool, cleanliness, friendly staff.

Friendliness of staff

Fabulous, friendly and accommodating staff; great location; luxurious yet FUN accommodations ; GREAT art work on display !

It's a really interesting hotel with lots of little touches that made the stay enjoyable. Location is an easy and beautiful walk to the south entrance of the Crystal Bridges Museum. We enjoyed our dinner at the hotel restaurant, the Hive.

Hot breakfast. Also offered a free shuttle service to the concert we were seeing that came and picked us up afterward. Solid deal.

Jason (Yes, I noticed we had the same first name, LOL) at the front desk was extremely polite, happy, and let me know they were there if I needed anything at all. Check-in was super fast, he had the paperwork and key-cards ready to go. Just had to swipe my CC in case of incidentals (as is the norm). The room was clean and fresh, bed was comfortable, it was quiet and I got a great sleep. Had a mini-fridge & microwave which was nice as I could unload my travel cooler for the night to keep everything cold. TV had tons of channels. There was a pool I saw, but didn't use, however there were other guests enjoying it. Tub had good pressure and water was plenty hot! Bathroom was impeccably clean, which I give high praises for. They had a pretty good breakfast spread. Coffee, juice, milk, cereal, bread, bagels, english muffins, mini-donuts, scrambled eggs, sausage, seasoned potatoes, and make-your-own waffles with fresh berries for toppings. Had all the condiments too, butters, cream cheese, syrups, salsa, ketchup, etc, etc... Good location off Walnut close to the Interstate, just on the Rogers side. It's behind another hotel so you don't even hear any road traffic. There's a Red Robin in the front parking lot you could walk to, and many many other restaurants within a couple minute's drive. Plenty of parking around the hotel, well lit too. They have those luggage carts by the entrance if you have a bunch of stuff.

Staff was super friendly, rooms were clean, and pretty good coffee.

The waffles and eggs tasted funny, but still impressed with the number of choices for breakfast.

I like the price by booking online... But, the hotels don't give points.

No hotel points if you book online. Boo!!

Kids were running all over the hotel.. playing on elevators, the next morning was a false fire alarm cause a kid pulled the alarm. We were woke up to the fire alarm going off and being told to evacuate our room. There is no free wi fi . This is the worst hotel experience I ever had. I checked put 14 hours earlier than I planed cause of the kids running around . Staff does nothing to make them stop.

First of all the room didnt have a hot tub like was booked Also no free wi fi . There were kids running all over the place I mean unsupervised running around all night and hotel staff did nothing to stop them and kids where Riding the elevators up and down like a toy. The next morning a we were work up to a fire alarm telling us to leave our rooms . About 45 mins later we were advised the alarm was false,, A kid had pulled the Alarm as a joke! I left the hotel 15 hours before my check out time. It was so stress full !

Did not seem very well maintained for a fairly new hotel. Also was not particularly clean-bench in hallway covered in food crumbs and trash, which housekeeping ignored. No bath soap provided and body wash dispenser in shower did not work. Request to have dispenser fixed/replaced and/or bath soap brought to room was not fulfilled. Disappointing experience for W brand and one of the most expensive hotels in area.

Everything was amazingly perfect. From the staff at the front desk. To an amazing room.

We loved this hotel. Would definitely stay again when we are in the area. It was just what we wanted when we made the reservation.

I am very picky when it comes to hotels, but I can definitely say that I was very impressed with my stay here. The rooms were clean and modern( the staff was friendly and helpful. I would definitely stay at this place again.

Personnel, comfortable beds, cleanliness of hotel and breakfast area.

Location of room was a bit noisey from road traffic.

Nothing. In fact even though we stayed in the same town the following night we stayed in a different hotel because we were so unhappy at this one.

Yes. Me and my wife did not get any sleep all night because we could hear cars passing by on the road next to the hotel as if the window was open. Also there was a bright light coming in the room all the way down the right side of the window.

Cheerful, clean rooms with good beds.

LOCATION & STAFF FRIENDLY & CORDIAL