Pros (+) The lady at the front counter was sooo sweet
Cons (-) The hotel is disgusting has bed bugs holes in walls stains on all the bed linen and chairs and smells like marijuana
2 stars
OYO Hotel Burlington South
Overview
Offering an outdoor pool and free WiFi access, OYO Hotel Burlington South is located in Burlington, North Carolina. Burlington Outlet Village is only 459 feet from the hotel. A cable TV is featured in each room at this Burlington hotel. Ironing facilities, a desk, and a small refrigerator are also included. The bathroom has a hairdryer. The OYO Hotel Burlington South offers free parking. Shamrock Golf Course is 2.2 mi away from the property. Alamance Regional Medical Center is 7 minutes' drive from the hotel.
Latest deals for OYO Hotel Burlington South
Amenities at OYO Hotel Burlington South
- Outdoor pool
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
Dining
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Designated smoking area
Services and conveniences
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- TV
Bathroom
- Private bathroom
Laundry
- Iron and ironing board
Bedroom
- Wardrobe or closet
Workspace
- Desk
General
- Telephone
Family friendly
- Cribs available
Pool
- Outdoor pool
Reviews of OYO Hotel Burlington South
2.3
Poor
478 verified ratings
Wonderful
57
Very good
25
Good
56
Okay
37
Fair
48
Mediocre
46
Poor
209
Summary of reviews
Guests say
Guests appreciated the hotel's location, but they overwhelmingly criticized the service and cleanliness. Many mentioned dirty rooms, poor maintenance, and unpleasant odors, leading to a negative overall experience. The presence of bed bugs and inadequate service further compounded their dissatisfaction.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.1 out of 10
4 reviews
All reviews
Cons (-) I had a sudden family emergency and was unable to make my trip and they are refusing to refund my money.
Pros (+) Crystal at the front desk was momorably friendly and skilled. The one shining star in this festering rat hole
Cons (-) The roaches crawling on the walls in my room. The pervasive funk of a thousand nights of weed grafted into the walls. The previous residents trash littering the room and under the beds. The view of a stagnant Petri dish pool. A $20 room at best.
Cons (-) I'm pretty sure there were drug deals going on in the parking lot. We stayed for about an hour and left for another hotel. Very loud, thin walls, noisy. Several people sitting in their cars in the parking lot. I did not feel safe at all.
Pros (+) all is ok
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season at OYO Hotel Burlington South is in January, while the low season is in August.
Is parking available at the hotel?
Yes, there is free parking available at OYO Hotel Burlington South.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds at OYO Hotel Burlington South are okay, but there have been reports of bed bugs in some instances.
What can guests expect in terms of food quality at the hotel?
The hotel offers a refrigerator, and food can be delivered to guest accommodation. However, some guests have reported issues with cleanliness and the availability of amenities like ice and cups.
How is the customer service at the hotel?
While some guests have praised the staff for being super friendly and helpful, there have been reports of disrespectful customer service representatives and rude behavior at the front desk.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Verify Hotel Existence
Some guests reported that the hotel no longer exists and is under new management. It's advisable to verify the current status of the hotel before making a reservation.
Check Room Amenities
Several guests mentioned issues with room cleanliness and amenities. It's recommended to thoroughly check the room for cleanliness and functionality of amenities upon check-in.
Be Cautious with Bookings
Some guests reported issues with their reservations being canceled without prior notice. It's advisable to confirm the reservation with the hotel directly before arrival.
Consider Alternative Accommodations
Due to reports of cleanliness, maintenance, and safety issues, it may be prudent to consider alternative accommodations in the area.
Inquire About Nearby Facilities
The hotel's pool was reported to be empty and in poor condition. If access to specific facilities like the pool is important, it's recommended to inquire about their current status before booking.
Confirm Booking Details
Some guests experienced discrepancies between the information provided during booking and the actual charges upon arrival. It's advisable to confirm all booking details, including additional fees, in advance.
Check for Odors
Several guests reported a strong smell of smoke and marijuana in the hotel. If sensitive to odors, it's recommended to inquire about the hotel's smoking policy and room conditions.
Verify Check-in Process
Some guests mentioned issues with the check-in process, including unexpected additional charges and deposit requirements. It's advisable to clarify the check-in process and any associated fees beforehand.
Inquire About Noise Levels
Reports of noise disturbances and thin walls were noted by some guests. If sensitive to noise, it's recommended to inquire about the hotel's noise insulation and request a quiet room location.
Seek Clarification on Hotel Name
Confusion regarding the hotel's name was highlighted in guest feedback. It's advisable to seek clarification on the hotel's current branding and management to avoid any misunderstandings upon arrival.
Location
2444 Maple Avenue, Burlington, NC 27614
What's nearby
- Burlington Amtrak Station2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about OYO Hotel Burlington South
Low season | May |
|---|---|
High season | October |
Average price (weeknight) | $68 |
Average price (weekend night) | $49 |
When to book a room at OYO Hotel Burlington South
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at OYO Hotel Burlington South
FAQs when booking at OYO Hotel Burlington South
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BurlingtonMost recommended
See most recommended stays in BurlingtonGood to know
Value for money | 2.7 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Greensboro/H. Point |
Distance to airport | 28.5 mi |