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Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing!!!

Bags were sent on to our Raleigh flight automatically without anyone telling us....told by crew members to pick up our bags at the baggage carousel, spent ridiculous amount of time trying to locate our bags, causing us to almost miss our flight to Raleigh. Made the plane with seconds to spare only to be yelled at by the flight attendant, when making it to my seat, " just find any open seat and sit down....loudly in front of the entire plan of people! !! I'd walk before EVER flying United again! !!

I liked that they were very helpful and I felt comfortable

The plane was a little small my son booked my flight so I wasn't expecting to be on a plane that looked like a half of a plane but it was ok anyway

At least Frontiet airlines boarded by zones as announced. Recent flights taken by me on another airlines leftmewith the impression that the passengers controlled the boarding process.

Boarding

The crew were friendly, considerate, and good at their jobs.

The 'best' part: Frontier tried to charge me $104 to correct a mistake in my name during the online check-in process! I called and the customer service person agreed to make the correction without charge but also verified that the company did initially post the charge. In general, Frontier tries to charge for every conceivable aspect of a flight, including ANY seat you select (so you must decline to select any to avoid this) and the little snack bags on flights. Also, the first checked bag costs $35. Use with caution.

The service in the aircraft was nice!

The 1th. aircraft has an defekt, we have to go out and wait for 3 hrs. The second has already the same defekt, we wait again 2 hrs without new information and no service on the gate. Then it happened, we can go to the aircraft and flight to our destination. The aircraft seems to be a part of an museum, not a part of an modern airline. The next time, I will take the oceanic 0815, that will be better!:-)

Everything was very smooth-uneventful

The plane landed at RDU a little early, but we had to wait for a gate and actually de-planed 10 or 15 minutes late.

Easy boarding Very attentive and friendly flight attendant On-time departure, early arrival

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boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

It was on time

Small aircraft.

We boarded the plane, made it to the runway when a light came on causing us to have to wait and wait on the plane until they had to bring us back to the gate where we had to exit the plane and go back to WAITING in the terminal. We were so delayed I missed all of my meetings and lost business because they could not give us an ETA at all or updated on our flight.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

The flight was fine and on time. All staff from the check-in to the flight were friendly and helpful.

The only complaints have to do with the other customers flying. Not reading up on the carry-on dimension guidelines and delaying everything. No issues with United at all.

I liked how friendly the attendants were.

I hated how it kept delaying and delaying I didn't know what to do or if to leave and come back time change was ridiculous

The single best thing was that the cabin lights were dimmed on the way to Raleigh so I could sleep since it was so late. The crew was polite and patient. Getting re-booked for a new flight after my original flight had been cancelled wasn't too bad. Text message updates are helpful (but could use more info).

I arrived into Newark to find out that my flight had been cancelled. I'm still not sure why it was cancelled. Then, I was placed on a new flight that was intended to leave at 8:30pm, but didn't leave until 1:00am. I spent 10 hours in the Newark airport where, even though charging stations were in abundance, wifi was non-functioning. I received 7 text messages, each one with new departure times. I appreciated the texts, but would have liked to have more information about why we were delayed. Communication from gate agents can go such a long way. I spent a ton of money on bad airport food and couldn't work due to the lack of wifi. I never understand why nothing is offered to passengers in return for such delays--whatever happened to food vouchers, etc.?

Good crew Landed on time

Bumpy ride

On time

Getting there

Waiting 2.5 hours bc flight attendant didn't show up

You new seats are horrible. I am not a heavy person and so depend on a seat to have cushioning. Your new seats are like sitting on a park bench--no make that--like being forced to sit on a wood plank. What were you thinking when you decided to put those into your plane?

Price, timeliness, flight

Price nick picking. Let me know up front.