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Flight cancelled

At least Frontiet airlines boarded by zones as announced. Recent flights taken by me on another airlines leftmewith the impression that the passengers controlled the boarding process.

Boarding

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Returning flight delayed 7+ hours

Boarding was quick and flight was on time

I was seated next to an extremely obese man. He was so large his body spilled over not only into my seat but rested on my body if I did not plaster myself against the window. This was very disturbing on many levels. First of all, I paid for a seat on the flight but only was able to utilize half of it for the man next to me took up not only his seat but half of mine. Secondly, we were seated in an exit row. There was no way this man could fit through the emergency exit. This aroused a sense of panic and an overall feeling of unsafety for me because in the event of an emergency no one would be able to escape in our area because this man would clog up our exit. This could prove fatal for many people. Thirdly, his body kept touching mine since he was overflowing into my seat. During takeoff and turbulence especially, his excessive fat would rest on my legs, arms, and torso and bounce around. There was no escaping it. It was not only disgusting and disturbing to be unwillfully touched by this stranger, but it also caused me to feel extremely claustrophobic. I feel as though regulations need to change regarding excessively obese people flying on commercial airliners. It is unfair for passengers like me to pay an equal amount and be cheated by passengers like him and only receive half of what I paid for mixed with undesired human contact and is also a serious safety hazard. Thank you for your time and I hope you take my complaint seriously and consider reviewing your regulations.

Gave us food vouchers when we were delayed so long.

Too long of delay

Flight was on time. Seats were comfortable. Crew were good. Smooth landing

None

The crew were friendly, considerate, and good at their jobs.

The 'best' part: Frontier tried to charge me $104 to correct a mistake in my name during the online check-in process! I called and the customer service person agreed to make the correction without charge but also verified that the company did initially post the charge. In general, Frontier tries to charge for every conceivable aspect of a flight, including ANY seat you select (so you must decline to select any to avoid this) and the little snack bags on flights. Also, the first checked bag costs $35. Use with caution.

You new seats are horrible. I am not a heavy person and so depend on a seat to have cushioning. Your new seats are like sitting on a park bench--no make that--like being forced to sit on a wood plank. What were you thinking when you decided to put those into your plane?

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Price, timeliness, flight

Price nick picking. Let me know up front.

Very friendly stewardesses and crew!

The landing was harsh.

On and the staff was friendly

Na

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

USB and AC power supplied in-seat is incredibly nice feature.

1 of the 3 bags we checked was forgotten at JFK airport. Since we had a 5 hour layover, Delta had ample time to get the bag on the plane.

Crew aware of my children's nut allergy and chose not to serve

Coffee horrible

captain & flight crew were awesome!!!! i recommend this airline anytime. very smooth flight!

Don't like that you have to pay for any baggage other than a personal item.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Great legroom, competent staff. Boarding process went smoothly.

Should enforce cabin luggage limits - a passenger help up boarding process because they had an oversized bag that initially did not fit in overhead compartment, and they managed to get it in with much shoving. I don't think another airline would have allowed a bag that size as carry-on luggage.

It was unexpectedly OK! :-)

It was a very tiny plane :(