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Cons: Todo fue Exelente...

Pros: Yes

Cons: Everything was perfect

Cons: Security check was too slow.

Pros: Easy Direct Flight. Nice Crew and Good Captain.

Cons: Flight Delay and Change of Gate

Pros: The crew nice The seat are bad, especially for the back

Cons: A better seat, it doesn't matter where you seat it should be better for any client. Make us feel that you don't appreciated your customer.

Cons: Kayak

Pros: The crew had amazing personalities and had us laughing and engaged during their intercom announcements.

Cons: Turbulence. But they can’t control that. :)

Pros: Timeliness

Cons: Those seats are horrible.

Pros: Great crew. Comfortable seats. Lots of leg room.

Cons: I don’t think the internet worked. I tried everything on my phone and computer.

Pros: Disregarding all that’s going on around the world in present time out experience was great

Pros: Snacks

Cons: We boarded the plane and got settled only to be told we had to get off because the computer on the plane did not work. Then we had a 3 hour delay and upon landing we had to wait in the tarmac for an hour. We Are on an enjoyable vacation for a few amount of days and lost a whole day just with our flight

Cons: The headset jack didn’t work at my seat

Pros: Terrible! The worst experience in my life.

Cons: Nothing, the airplane and the staff totally disaster.

Pros: Flight crew was very attentive

Cons: Cold AF in the plane the whole ride

Cons: Checked bag with 40LB instead of 50LB as ALL FLIGHT CARRIERS IN THE WORLD, it a scammer strategy to force your customer to pay more. It seems you ARE NOT a serious company!

Pros: Nothing, I’ve flown with spirit more than 4 times and this time they over charged me for my bag and it was a lil bag less than 20 pound!!

Pros: Very courteous

Pros: The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful.

Cons: My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best.

Pros: The plane was very new everything was good

Cons: Nothing considering the situation

Cons: Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!

Pros: It was a good ride

Cons: Food prices for everything and seats

Cons: Kayak

Pros: Boarding time. On time arrival.

Cons: At least offer water foc.

Pros: Crew was wonderful

Cons: Overall room

Pros: Terrible! The worst experience in my life.

Cons: Nothing, the airplane and the staff totally disaster.

Pros: One crew member must have had a very bad day. Extremely rude and unpleasant.

Cons: Check in process in Bogota... It took 1h and 25 min to process check in of 25-30 people.

Pros: Flight crew was very attentive

Cons: Cold AF in the plane the whole ride

Cons: They did not refund our ticket during covid-19

Cons: Not very friendly check in. Ended up paying for a seat that was quite uncomfortable. Seems like they trick you into paying for unnecessary things.

Pros: Cheap price

Cons: Very uncomfortable, ends up being pricy because of the carry on

Pros: On time flight att very accommodations

Cons: All good

Pros: Boarding time. On time arrival.

Cons: At least offer water foc.

Pros: One flight attendant was comical and kept things light.

Cons: Baggage drop off is unnecessarily lengthy and travelers should be warned. It’s unlike any other airline. Luckily I arrived early enough to allow for the additional time, but if you don’t factor it in you may miss your flight. There is no beverage service and the tray tables are half sized and unable to accommodate a lap top. You’re forced into being crammed typing with the computer on your lap. Minimal and piecemeal communication regarding our diversion to another city. There was clearly no communication from the pilot to the flight attendants who were trying to do their best to assist passengers. If you’re diverting to a different city, passengers have a right to know what’s going on. Hidden/extra fees. I see no cost benefit in flying Slirjt due to all of the fees

Cons: Delay 3 hours

Cons: Baggage claim took over 1.5. That’s unacceptable

Pros: Nothing

Cons: With this whole thing going on with the virus I brooked my flight before all this broke out to haywire. I refuse to stay in quarantine and the staff at the desk are very unknowledgeable

Pros: Timeliness

Cons: Those seats are horrible.

Pros: One flight attendant was comical and kept things light.

Cons: Baggage drop off is unnecessarily lengthy and travelers should be warned. It’s unlike any other airline. Luckily I arrived early enough to allow for the additional time, but if you don’t factor it in you may miss your flight. There is no beverage service and the tray tables are half sized and unable to accommodate a lap top. You’re forced into being crammed typing with the computer on your lap. Minimal and piecemeal communication regarding our diversion to another city. There was clearly no communication from the pilot to the flight attendants who were trying to do their best to assist passengers. If you’re diverting to a different city, passengers have a right to know what’s going on. Hidden/extra fees. I see no cost benefit in flying Slirjt due to all of the fees

Cons: Free carryon bags

Pros: The staff was very helpful, poor people didn’t know what to do with all the angry customers. But they should be honest from the very beginning and tell us that we weren't going to be able to travel today.

Cons: Be honest. Don’t play with peoples time and understand our needs! I just had surgery and I couldn’t take my antibiotics on time because of the same reason!

Pros: Crew is amazing!

Cons: The Plane!

Pros: We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David

Pros: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Pros: Everything was better than expected.

Cons: Nothing

Cons: Kayak

Pros: Timeliness

Cons: Those seats are horrible.

Pros: One of the crew was humourous making a fun time. The rest were polite and friendly

Cons: The agents who checked us in to board didnt arrive until our departure time, leaving passengers guessing what was going on.

Pros: Crew was great!

Cons: Original gate number was incorrect, but they fixed and sent an email informing everyone. Ensuring the correct gate from the start would be nice.

Pros: ive been emailing spirit for two weeks now about getting a refund/credit.

Cons: if they actually responded.

Pros: One of the crew was humourous making a fun time. The rest were polite and friendly

Cons: The agents who checked us in to board didnt arrive until our departure time, leaving passengers guessing what was going on.

Pros: Nothing

Cons: With this whole thing going on with the virus I brooked my flight before all this broke out to haywire. I refuse to stay in quarantine and the staff at the desk are very unknowledgeable

Pros: On time flight att very accommodations

Cons: All good

Cons: Delta.... they’rrrrrr Grrrreaaate!

Pros: The crew was good, and the airline tried to make our wait in the airport as comfortable as possible.

Cons: The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane.

Pros: Nothing. It was cancelled and I received no notice. DL was not taking any calls (8 hr hold

Cons: Assistance from Delta. Not even their website was helpful

Cons: Very good

Cons: Not cancel and then delay second flight

Cons: Free drinks

Pros: The crew was amazing

Cons: That luggage weight could be more than 40 lbs...on frontier airlines did not have to pay over weight for the luggage and coming back I had to pay over weight when I flew spirit

Pros: How easy it was to board

Cons: Not charge us for a soda

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: Helpful and attentive crew

Pros: didn't take this flight because I cancelled the reservation due to COVID

Pros: The crew was very attentive

Cons: The social distancing was not followed and the seats were not very big so I had a person sitting darn near on top of me. Fortunately the guy next to me asked to move but until that point the crew did not really care.

Cons: They did not refund our ticket during covid-19

Cons: The long time waiting to get the connection

Cons: You get what you pay for.

Cons: Kayak