Serena Buzios

The hotel is well located and the overall quality of the infrastructure is very good. The breakfast buffet is quite nice with assorted options of both healthy food and also some pastries. The beach service is good with nicely located booth in Geribá beach with complimentary umbrellas and chairs for guests. There is also the option of purchasing beer and soft drinks and charge them to the room, another nice amenity. The massage therapist does a great job and I would definitely recommend the service. The restaurant has few options and unfortunately the food we tried in the only dinner we had there was not good at all. The room (loft) is really good and spacious but the space could definitely be better managed. Outdoor Jacuzzi (a great idea!) is really small - impossible for 2 people - and bathroom/shower space could be larger for the room size. Second floor has virtually no use. The "romantic package" could be better managed by the hotel staff overall, basically by not throwing service like it was standard and adding value to it. The overall experience was great but I really expected a lot more - specially from a service perspective - from a Boutique Hotel that pricy.

I like the luxorious bungalow style, close to beaches and down-town Buzios! No complaints!

The hotel is set a 2 min walk from the nicest beach in Buzios - Geriba, it is quiet but not too far from the main town, excellent bus services on the main road. The staff were extremely helpful and nothing was too much trouble. There are a number of activities included in the price of your stay, e.g. surfing lessons and quick massages at the pool. The rooms and setting were really lovely, would highly recommend a stay here.

The resort was lovely and the staff were very friendly . Plenty of food and the atmosphere romantic. If you require a relaxing holiday then go to the Serena Resort. I had a very good time and would go back again

The staff were absolutely superb, although communication could be difficult, every effort was made to understand our needs.Any problems were resloved in minutes, and they went out of their way to make it a lovely stay for us. We had a fantastic time and want to thank all the staff. The only small suggestion i would make is there was not enough variety of food.