Shangri-La Hotel, The Marina

Pierpoint Road, Cairns, QLD 4870, Australia
+61 740 311 411

Cheapest
rate per night

8.5

Excellent
based on 6,510 reviews
Shangri-La Hotel, The Marina - Cairns, QLD, Australia
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Agoda.com $132
Expedia $134
KAYAK $134
Agoda.com
Expedia
KAYAK

Good to know

Distance to city center 0.5 mi
Location rating 9.5
Nearest Airport Cairns
Distance to airport 2.9 mi

Rooms

Check-in
Check-out

Deluxe Rooms

$163+

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Bed Type
Provider
Nightly
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Unknown
$163 per night
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King bed
$168 per night
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Unknown
$168 per night
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King bed
$170 per night
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King bed
$170 per night
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Unknown
$173 per night
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Unknown
$173 per night
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King bed
$178 per night
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Unknown
$178 per night
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Unknown
$193 per night
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King bed
$212 per night
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Unknown
$219 per night
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Queen bed
$255 per night

King Rooms

$225+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$225 per night

Superior Rooms

$132+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$132 per night
IMAGE
King bed
$134 per night
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Unknown
$134 per night
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Unknown
$134 per night
IMAGE
King bed
$135 per night
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Unknown
$135 per night
IMAGE
King bed
$137 per night
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King bed
$137 per night
IMAGE
King bed
$137 per night
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Unknown
$137 per night
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Unknown
$142 per night
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Unknown
$155 per night
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Unknown
$156 per night
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Queen bed
$160 per night
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Unknown
$162 per night
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Unknown
$165 per night
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Queen bed
$174 per night
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Unknown
$175 per night
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Queen bed
$188 per night
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Unknown
$194 per night
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Queen bed
$207 per night

Executive Rooms

$214+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$214 per night
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Unknown
$216 per night
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King bed
$238 per night
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Unknown
$268 per night
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Unknown
$338 per night

Reviews

Traveler rating

489
150
55
9
0

Time of year

Traveler type

Show reviews that mention

+
arrived very early in the morning in 16 reviews
bed was very comfortable in 136 reviews
bit tired in 64 reviews
buffet breakfast in 107 reviews
cairns in 23 reviews
club room in 291 reviews
great location in 251 reviews
hotel is old in 110 reviews
long way in 14 reviews
reef terminal in 6 reviews
room and view in 333 reviews
room upgrade in 35 reviews
shangri-la in 24 reviews
spacious room in 269 reviews
staff were very friendly in 265 reviews
swimming pool in 147 reviews
view of the marina in 107 reviews
  • Excellent
    Feb 2017
    9.7

    Adam

    Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.

    Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.

  • Excellent
    Oct 2016
    10.0

    Honeymoon kickstart

    We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.

    pool furniture showed some signs of wear.

  • Mediocre
    Jan 2016
    2.8

    Very disappointing hotel more like 2 stars. Very old not Kleenex bad service. Value for money zero. Don't stay here!!!!!

  • Excellent
    Oct 2015
    10.0

    Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool.

    Wifi reception was poor in the rooms.

  • Excellent
    May 2015
    8.8

    Staffs good

    During our stay the towel was not very clean coz I saw three times the hair in the towel.

  • Excellent
    Nov 2014
    10.0

    Right on the Marina

    The proximity to the harbor, the restaurants and the facility was top notch. We loved our stay.

  • Good
    Jun 2014
    7.0

    The staff were awesome; generally very friendly

    This hotel is not representative of the Shangri-La group, and I struggle to see how it maitains a 5-star rating. The showerdid not drain properly, grit between the shower tiles is black in places, the fan is chipped, carpet stained, phone's "quick dial" buttons did not work, and the room is old and dated and sparsely furnished.

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About

Overview

With a stay at Shangri-La Hotel, The Marina, you'll be centrally located in Cairns, within a 5-minute walk of Cairns Marlin Marina and Esplanade Lagoon. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 6,510 reviews

9.5

Location

8.2

Service

6.0

Vibe

5.3

Breakfast

Things to Know

  • Great view
  • Friendly service
  • Great reception

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Elevator
Child pool
Hairdryer
Cable or satellite TV
Coffee shop
Babysitting/child services (surcharge)
Pets not allowed
Parking (surcharge)
Wedding services
Laundry facilities
Beauty salon

Photos

Shangri-La Hotel, The Marina - Cairns - Building All Photos (75)
Shangri-La Hotel, The Marina - Cairns - Balcony Balcony (1)
Shangri-La Hotel, The Marina - Cairns - Banquet hall Banquets (4)
Shangri-La Hotel, The Marina - Cairns - Bar Bar (1)
Shangri-La Hotel, The Marina - Cairns - Bathroom Bathroom (4)

Location

Most Popular Landmarks

  • Esplanade Lagoon 260 yd
  • Cairns Regional Gallery 349 yd
  • Cairns Rainforest Dome 354 yd
  • Reef Hotel Casino 438 yd
  • Cairns Esplanade 0.3 mi
  • Center of Contemporary Arts 0.4 mi

Cairns Travel Guide

Learn about Cairns on KAYAK

Getting Around

Cairns 2.9 mi
Bloomfield 78.2 mi

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