Great breakfast buffet, good wifi, balcony overlooking sea, clean pool
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Shangri-La The Marina, Cairns
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
Reviews of Shangri-La The Marina, Cairns
8.4
Very good
3644 verified ratings
Wonderful
1994
Very good
671
Good
469
Okay
199
Fair
141
Mediocre
77
Poor
93
Summary of reviews
Guests say
Most guests praised the hotel's excellent location and friendly, helpful staff, with many enjoying the views and comfortable rooms. The pool and amenities were appreciated, though some felt the property was dated and in need of refurbishment. While cleanliness and bed comfort were generally satisfactory, a few guests experienced issues with value for price, parking, and some outdated facilities. Overall, the positive service and prime location stood out in the reviews.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.4 out of 10
2660 reviews
8.8 out of 10
21 reviews
9 out of 10
4 reviews
9.1 out of 10
1 review
9.9 out of 10
3 reviews
All reviews
Pros (+) Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.
Cons (-) Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options ...
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Pros (+) We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had ...
Cons (-) pool furniture showed some signs of wear.
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's Horizon Club Access?
Horizon Club Access provides excellent food and drink throughout the day, along with amazing views of the marina and spacious rooms.
Are there any specific amenities for families with children?
The hotel offers babysitting or child care, cribs, a child pool, kids meals, and a kid-friendly buffet, making it suitable for families with children.
What are the common concerns about the hotel's cleanliness?
Some guests mentioned that the pool area could use a refresh, and there were concerns about the cleanliness of the pool and the need for more shade.
What are the highlights of the hotel's location?
The hotel's location is exceptional, offering easy access to the waterfront area, downtown, and various restaurants. It's also conveniently located for reef activities.
When is the best time to visit the hotel?
The high season is in August, offering a perfect time to enjoy the magnificent view over the marina and the spacious rooms. However, it's essential to be aware of potential noise during this time.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the marina or sea comes highly recommended.
Consider the Horizon Club Access
Guests found the Horizon Club Access well worth the money, with excellent food and drink available most of the day, along with amazing views of the marina and spacious rooms.
Take Advantage of the Location
The hotel's location near the marina makes it convenient for tours of the Great Barrier Reef and easy access to restaurants and shops. It's also within walking distance of the Esplanade and the Cairns Central Shopping Centre.
Be Mindful of Noise
Some guests reported noise issues, particularly from nearby clubs and bars. Consider requesting a room away from potential sources of noise if you are sensitive to sound.
Check Room Cleanliness
While many guests found the rooms spacious and clean, some reported issues with cleanliness, including dusty floors, mould in the bathroom, and tatty bathrobes. It may be helpful to double-check the room's cleanliness upon arrival.
Consider the Hotel's Age
Some guests mentioned that the hotel is looking a bit tired in places and may benefit from a refurbishment. Keep this in mind if you prefer more modern accommodations.
Explore Nearby Attractions
The hotel's proximity to attractions like the Esplanade Lagoon, Cairns Regional Gallery, and Cairns Rainforest Dome makes it an ideal base for exploring the area. Take advantage of the nearby amenities and attractions.
Utilize On-Site Services
The hotel offers on-site amenities such as a tour booking desk, pool bar, and restaurant. Guests found the convenience of these services helpful during their stay.
Be Aware of Breakfast Costs
While some guests enjoyed the breakfast, others found it expensive. Consider exploring nearby dining options if you prefer more affordable breakfast choices.
Consider the Horizon Club Access
Guests found the Horizon Club Access well worth the money, with excellent food and drink available most of the day, along with amazing views of the marina and spacious rooms.
Location
Pierpoint Road Po Box 7170, Cairns, QLD 4870
What's nearby
- Reef Fleet Terminal143 yd
- Silverswift Dive and Snorkel148 yd
- Marlin Marina181 yd
- Esplanade Lagoon260 yd
- Cairns Rainforest Dome359 yd
- Cairns Night Markets & Food Court425 yd
- Reef Hotel Casino0.3 mi
- Cairns Esplanade0.3 mi
- Cairns Convention Centre0.5 mi
- Cairns Central0.6 mi
- Cairns Railway Station0.7 mi
- Down Under Cruise and Dive0.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shangri-La The Marina, Cairns
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | September | $219 | $232 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 86% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Shangri-La The Marina, Cairns
Which month has the cheapest rates at Shangri-La The Marina, Cairns?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Shangri-La The Marina, Cairns is January, with an average nightly rate of $158. The most expensive month is July at $276 per night.
What is the cheapest day to book Shangri-La The Marina, Cairns?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Shangri-La The Marina, Cairns is Saturday, with an average nightly rate of $167. The most expensive day is Friday at $427 per night.
How far in advance should you book Shangri-La The Marina, Cairns?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Shangri-La The Marina, Cairns, book around 9 weeks in advance. This could save you approximately 38% compared to booking last minute.
KAYAK's top tips for your stay at Shangri-La The Marina, Cairns
FAQs when booking at Shangri-La The Marina, Cairns
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.5 mi | Cairns | 2.9 mi |