Guest reviews
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Overall Rating
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9.7 "Terrific location."10.0 "100%
liked the proximity to shopping ." 8.5 "Great parking , according to 85%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.8 "98%appreciated the closeness to the beach ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thoughtparking was inexpensive ." 7.0 "Easily accessible by car , said 70%." 10.0 "Near to public transport , according to 100%." -
9.2 "Incredible bar."
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." 8.3 "Housekeeping was great , according to 83%." 10.0 "100% said therecreation staff was great ." 9.3 "93% werehappy with the room service ." -
8.5 "Good value."10.0 "100% thought it was a
great value ." -
8.4 "Generally very clean."8.5 "85% said
rooms were clean ." 8.8 "88% thoughtit was clean ." -
5.8 "Internet is average."
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4.3 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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9.7 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.7 "Great parking , according to 87%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100% thoughtparking was inexpensive ." 10.0 "City centre within easy reach , said 100%." 9.8 "98%appreciated the closeness to the beach ." -
9.2 "World class service."9.5 "95% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." 8.3 "Housekeeping was great , according to 83%." -
8.7 "Generally very clean."8.7 "87% said
rooms were clean ." 8.9 "89% thoughtit was clean ." -
8.2 "Good value."10.0 "100% thought it was a
great value ." -
7.0 "Nice rooms."8.7 "87% thought
rooms were spacious ." 7.7 "77% said thebeds were comfortable ." 9.7 "97% thought theview was good ." 8.7 "87% saidrooms were clean ." 8.3 "83%enjoyed the balcony ." -
6.9 "Breakfast is mediocre."
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5.8 "Internet is average."
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4.4 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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9.5 "Terrific location."8.3 "
Great parking , according to 83%." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
9.0 "World class service."9.4 "94% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." -
8.8 "Food is delicious."
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8.3 "Generally very clean."8.3 "83% said
rooms were clean ." -
8.3 "Good value."
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6.9 "Breakfast is mediocre."
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6.9 "Rooms are ok."7.0 "70% said the
beds were comfortable ." -
4.2 "Vibe wasn't good."1.1 "89%
criticized the unstylish hotel ."
Overall Rating
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9.7 "Terrific location."
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.6 "Generally very clean."8.7 "87% said
rooms were clean ." -
7.3 "Nice rooms."8.7 "87% said
rooms were clean ."
Overall Rating
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9.8 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." -
8.2 "Generally very clean."8.3 "83% said
rooms were clean ." -
8.2 "Good value."
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7.7 "Nice rooms."9.8 "98% thought the
view was good ." 7.3 "73% said thebeds were comfortable ." 9.2 "92% thoughtrooms were spacious ." 8.3 "83% saidrooms were clean ." -
5.4 "Internet is average."
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4.2 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
Location was perfect. They were happy to let us leave luggage when we checked out to go diving for 4 days as we were returning after.
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9.7review from
Great location
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6.3review from
Location was very central to all shopping areas in Cairns.
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5.7review from
Self contained with cooking facilities and implements, sea view but it has to be paid for I did not like to pay an additional $40 for my daughter to sleep on the sofa bed. The felt room was pricy for this time. The fact that I got tinea from the spa bath having a shower did not help.
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6.0review from
Location bery handy to everything Retsaurant staff laked friendliness & personality. No smiles. Your cleaning or domestic staff where very friendly.
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5.0review from
Location Breakfast is boring without any change.
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3.7review from
We booked the executive room - with the description "with panoramic Esplanade & water views" given on booking.com we expected to be facing the waterfront the esplanade is located at. However, the water view was restricted to see part of the harbour/marina and was majorly obscured by the Hilton and the Reef Hotel (Casino). The staff wasn't helpful at all - they argued that the Hilton is "kind of new there" and that they would have to change the description they gave booking.
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7.6review from
all the staff were very nice and helpfull the first room was a bit noise but the staff kindly allocate me in another room
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8.0review from
clean and quiet
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8.0review from
Ver nice hotel, location very good breakfast quite expensive
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7.2review from
I was there less than 24 hours. I did have reason to make some enquiries with the reception staff and they were very polite and helpful. No
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6.5review from
The location of the hotel is very good. Rooms were very clean. Price was fair (maybe a bit expensive but still ok) /
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6.3review from
Location was very central to all shopping areas in Cairns.
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5.7review from
Self contained with cooking facilities and implements, sea view but it has to be paid for I did not like to pay an additional $40 for my daughter to sleep on the sofa bed. The felt room was pricy for this time. The fact that I got tinea from the spa bath having a shower did not help.
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6.0review from
Location bery handy to everything Retsaurant staff laked friendliness & personality. No smiles. Your cleaning or domestic staff where very friendly.
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5.0review from
Location Breakfast is boring without any change.
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3.7review from
We booked the executive room - with the description "with panoramic Esplanade & water views" given on booking.com we expected to be facing the waterfront the esplanade is located at. However, the water view was restricted to see part of the harbour/marina and was majorly obscured by the Hilton and the Reef Hotel (Casino). The staff wasn't helpful at all - they argued that the Hilton is "kind of new there" and that they would have to change the description they gave booking.
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6.5review from
The location of the hotel is very good. Rooms were very clean. Price was fair (maybe a bit expensive but still ok) /
