Overview

Shangri-La Hotel, The Marina

Pierpoint Road, Cairns, QLD 4870, Australia
+61 740 311 411

$161+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 2,105 reviews
See all reviews

Review highlights

  • 9.5
  • 8.8
  • 7.4
  • 6.4

Good to know

  • Comfortable beds
  • Professional service
  • Great view

Nearby

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    About

    With a stay at Shangri-La Hotel, The Marina in Cairns (Cairns), you'll be minutes from ZOO To You HQ Wildlife Discovery Centre and Reef Fleet Terminal. This 5-star hotel is within close proximity of Esplanade Lagoon and Cairns Regional Gallery.

    Rooms

    Make yourself at home in one of the 255 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Spa
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Child pool
    • Restaurant
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 2,105 reviews
    • 9.5 "Terrific location."
    • 8.8 "Great service."
    • 7.4 "Good breakfast."
    • 7.3 "Nice rooms."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.4 "Average value."
    • 5.0 "Vibe was decent."
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    Overall Rating

    8.7 Excellent
    Based on 1,199 reviews
    • 9.7 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "City centre within easy reach, said 91%."
      10.0 "Easily accessible by car, said 100%."
      9.3 "93% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.6 "Great service."
      8.7 "87% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.5 "Nice rooms."
      9.7 "97% thought the view was good."
      9.2 "92% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      9.0 "90% enjoyed the balcony."
      8.3 "83% liked the big bathroom."
    • 7.1 "Good breakfast."
    • 6.4 "Internet is average."
    • 4.7 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."

    Overall Rating

    8.6 Excellent
    Based on 694 reviews
    • 9.7 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
    • 7.9 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 7.0 "Nice rooms."
      9.6 "96% thought the view was good."
      8.5 "85% thought rooms were spacious."
      8.4 "84% enjoyed the balcony."
    • 6.6 "Internet is average."
    • 6.2 "Bar is ok."
    • 6.2 "Average value."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.3 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
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    Overall Rating

    8.5 Excellent
    Based on 42 reviews
    • 9.2 "Terrific location."
    • 8.4 "Great service."
    • 7.6 "High comfort."
      8.8 "88% thought rooms were spacious."
    • 7.2 "Nice rooms."
      8.8 "88% thought rooms were spacious."

    Overall Rating

    8.3 Excellent
    Based on 168 reviews
    • 9.5 "Terrific location."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.9 "Tasty food."
    • 7.4 "High comfort."
      9.1 "91% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
    • 7.1 "Nice rooms."
      9.7 "97% thought the view was good."
      9.1 "91% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
    • 6.3 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 6.0 "Average value."
    • 5.7 "Average cleanliness."
    • 5.4 "Vibe was decent."
    View all review categories
    Good to know
    "Comfortable beds"
    "Professional service"
    "Great view"
    data provided by TrustYou

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