Overview

Shangri-La Hotel, The Marina

Pierpoint Road, Cairns, QLD 4870, Australia
+61 740 311 411

$120+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 1,977 reviews
See all reviews

Review highlights

  • 9.4
  • 8.9
  • 8.4
  • 6.2

Good to know

  • Professional service
  • Great shopping
  • Great view

Nearby

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    About

    With a stay at Shangri-La Hotel, The Marina in Cairns (Cairns), you'll be minutes from ZOO To You HQ Wildlife Discovery Centre and Reef Fleet Terminal. This 5-star hotel is within close proximity of Esplanade Lagoon and Cairns Regional Gallery.

    Rooms

    Make yourself at home in one of the 255 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Child pool
    • Restaurant
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Internet
    • Laundry facilities
    • Spa
    • Hot tub
    • Beauty salon
    • Kitchen/Kitchenette
    • Sauna
    • Smoking rooms available
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 1,977 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.1 "Beach is lovely."
    • 7.3 "Nice rooms."
    • 6.2 "Internet is average."
    • 4.5 "Vibe wasn't good."
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    Overall Rating

    8.6 Excellent
    Based on 1,028 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      9.4 "94% liked the proximity to shopping."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Very nice wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.0 "Beach is lovely."
    • 7.7 "Nice rooms."
      9.8 "98% thought the view was good."
      7.7 "77% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
      8.8 "88% enjoyed the balcony."
    • 6.1 "Internet is average."
    • 4.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 751 reviews
    • 9.8 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.2 "Food is delicious."
    • 7.1 "Nice rooms."
      9.5 "95% thought the view was good."
      8.4 "84% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
      8.1 "81% enjoyed the balcony."
      8.3 "83% liked the big bathroom."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 5.7 "Average amenities."
    • 5.7 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 3.7 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
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    Overall Rating

    8.2 Excellent
    Based on 39 reviews
    • 9.1 "Terrific location."
    • 8.6 "Great service."
    • 7.9 "Tasty food."
    • 7.5 "High comfort."
    • 7.4 "Nice rooms."
    • 6.8 "Average value."
    • 4.8 "Vibe wasn't good."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 158 reviews
    • 9.4 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 7.2 "High value."
    • 6.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.3 "Only 63% said rooms were clean enough."
    • 4.9 "Vibe wasn't good."
    Good to know
    "Professional service"
    "Great shopping"
    "Great view"
    data provided by TrustYou

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