Crystalbrook Bailey

The hotel offers very well-appointed, comfortable rooms, super modern facilities, and great customer service, making it a perfect choice for a stay in Cairns.

Yes, the hotel provides private parking for guests, ensuring convenience and security during their stay.

The hotel offers a special diet menu, a restaurant, and a bar/lounge. However, some guests have mentioned that the on-site bar and restaurant were closed during their visit.

The hotel is known for its clean, modern rooms and great housekeeping service. However, a few guests have mentioned issues with room cleaning and a musty smell in some rooms.

The high season is in December, offering a great time to experience the hotel's excellent location and modern facilities. However, it's important to note that some guests have experienced issues with closed facilities during their stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

While the on-site restaurant received mixed reviews, guests found plenty of dining options within walking distance, especially along the Esplanade.

Some guests reported issues with room amenities such as the air conditioning and USB ports. It's advisable to check these upon arrival and request a room change if needed.

The hotel's location near the Esplanade and within walking distance of attractions like the Center of Contemporary Arts and Cairns Regional Gallery was highly praised by many guests.

A few guests mentioned a musty or damp smell in the rooms. It's recommended to inquire about this when checking in and request a room change if necessary.

Some guests found the pool area to be small and crowded. It's advisable to check the pool availability and consider alternative options if a spacious pool area is a priority.

Several guests were disappointed by the limited restaurant hours and closures. It's advisable to inquire about the restaurant's operating hours and alternative dining options in advance.

While the hotel offers parking, some guests found it to be limited. It's recommended to inquire about parking availability and consider alternative parking options if needed.

A few guests reported issues with room cleanliness. It's advisable to inspect the room upon arrival and promptly notify the staff of any concerns.

Some guests appreciated the hotel's sustainability program. It's worth inquiring about these initiatives and supporting them during your stay.