Pros (+) Loved it
Cons (-) The time it took for poor uber guy to go through security everytime we called him
5 stars
Hilton Cairo Heliopolis
El-Orouba (Near El Shaheed Sayed Zakaria), Qism El-Nozha, Heliopolis, P.O. Box 2466, Cairo, 2466, Cairo, Egypt
Cairo, Egypt
See location+20 222 677 730Photos of Hilton Cairo Heliopolis
Overview
Situated in Heliopolis, Hilton Cairo Heliopolis provides 5-star accommodation and an outdoor pool, a Jacuzzi and outdoor tennis courts. It is located a 25-minute car ride from Cairo International Airport and an airport shuttle is provided.
A wide range of premium services are available for guests of Hilton Cairo Heliopolis, like 24-hour room service, valet parking and an express check-in and check-out feature. It provides a coffee bar and a sauna, as well as squash courts.
There are 593 rooms at the hotel, each offering all the necessities to ensure a comfortable stay. A mini bar and wireless internet access can also be found in each.
A cooked breakfast is served at Noble House and Al Dabké each morning before guests head out to sightsee in the local area. In the evening, guests can enjoy a meal at Lan Tania, then move on to Rainbow Bar for a beverage. Guests are also welcome to relax with a drink at Darts.
Amenities at Hilton Cairo Heliopolis
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
Things to do
- Gift shop
- Casino
- Darts
- Evening entertainment
- Beauty salon
- Karaoke
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Parking (surcharge)
- Private parking
- Shuttle service (additional charge)
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Kettle
- Kitchenette
Media and entertainment
- Radio
- Cable or satellite TV
- CD player
- TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Pets not allowed
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Bathroom
- Bathrobe
Bedroom
- Alarm clock
Reviews of Hilton Cairo Heliopolis
8.0
Very good
1285 verified ratings
Wonderful
559
Very good
209
Good
160
Okay
94
Fair
82
Mediocre
48
Poor
133
Summary of reviews
Guests say
Guests have expressed dissatisfaction with the service and cleanliness of the hotel, noting that it feels old and poorly maintained. However, many appreciated the convenient location near the airport and the friendliness of the staff. Some guests enjoyed the food offerings, particularly at the Lebanese restaurant, but overall, the hotel seems to fall short of expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8 out of 10
86 reviews
9.1 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast options?
The hotel offers a cooked breakfast at Noble House and Al Dabké each morning, providing a lovely start to your day before heading out to explore the local area.
Is the hotel suitable for business travelers?
Absolutely, the hotel provides a range of premium services including 24-hour room service, valet parking, and an express check-in and check-out feature, making it convenient for business travelers.
How is the cleanliness of the hotel rooms?
Guests have mentioned that the hotel rooms are spacious, clean, and well-maintained, ensuring a comfortable and enjoyable stay.
What are the hotel's unique offerings for guests?
The hotel offers a delightful experience with its outstanding service, inviting atmosphere, and a range of upscale amenities, ensuring a memorable and enjoyable stay for all guests.
When is the best time to visit the hotel?
The high season for the hotel is in October, offering an excellent time to experience the hotel's excellent location, friendly staff, and nice restaurants.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Executive Lounge Access
If you're traveling with children, be aware that the hotel's policy restricts access to the executive lounge for those under 12 years old, which may impact your experience if you've paid for this feature.
Consider the Proximity to the Airport
The hotel's location close to the airport is convenient for travelers with early or late flights, and the staff are accommodating in arranging late check-out when needed.
Be Mindful of Staff Attitude
While many guests praised the staff's kindness and helpfulness, a few mentioned encountering unprofessional or rude behavior, so it's advisable to be aware of this potential inconsistency in service.
Check for Room Refurbishments
Some guests noted that the rooms could benefit from refurbishment, so it may be worth inquiring about the most recently updated accommodations when booking.
Be Aware of Additional Charges
Several guests reported unexpected additional charges, such as for parking, so it's advisable to clarify potential extra costs before your stay.
Explore the Nearby Attractions
The hotel's proximity to attractions like City Stars, Khan el-Khalili, and Al-Azhar Park makes it a convenient base for sightseeing in Cairo.
Consider the Hotel's Dining Options
Guests appreciated the variety and quality of the hotel's restaurants, but some mentioned that the breakfast spread could be improved, so it's worth exploring the dining options available.
Take Advantage of the Shuttle Service
The hotel offers a shuttle service to and from the airport, which can be a convenient and cost-effective transportation option for guests.
Be Aware of Housekeeping Issues
Some guests reported issues with room cleanliness and housekeeping follow-up, so it's advisable to communicate any concerns promptly to ensure a comfortable stay.
Consider the Hotel's Seasonality
If planning a visit, it may be helpful to note that the hotel experiences high season in October and low season in December, which could impact availability and pricing.
Location
El-Orouba (Near El Shaheed Sayed Zakaria), Qism El-Nozha, Heliopolis, P.O. Box 2466, Cairo, 2466, Cairo
What's nearby
- Qasr el Baron2.5 mi
- Heliopolis Palace3 mi
- 6th of October Panorama4.1 mi
- Al-Azhar University4.5 mi
- Al-Hussein Mosque7.3 mi
- Khan el-Khalili7.4 mi
- Al-Azhar Park7.5 mi
- Saladin Citadel of Cairo8.2 mi
- Mosque of Muhammad Ali8.3 mi
- Downtown Cairo8.6 mi
- Mosque of Ibn Tulun8.7 mi
- Egyptian Museum8.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Cairo Heliopolis
Low season | August |
|---|---|
High season | December |
Average price (weeknight) | $177 |
Average price (weekend night) | $174 |
When to book a room at Hilton Cairo Heliopolis
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Cairo Heliopolis
FAQs when booking at Hilton Cairo Heliopolis
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in CairoGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 8.7 mi |
Nearest Airport | Cairo |
Distance to airport | 2.9 mi |
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