Pros (+) Very comfortable bed, lovely staff
5 stars
Holiday Inn Cairo - Citystars
Photos of Holiday Inn Cairo - Citystars
Overview
Located in Cairo, Holiday Inn Citystars provides elegant accommodation with impressive city views. Only a short walk from City Stars, it offers modern rooms equipped with slippers, a mini bar and a flat-screen TV.
Guests can make the most of the outdoors on the terrace or have a beverage at the bar. Facilities include complimentary wireless internet, an outdoor pool and a sauna. The hotel also offers a well-equipped gym.
Holiday Inn Citystars features 311 air conditioned rooms filled with all the essentials to ensure a comfortable stay. The bathrooms are fitted with a bathtub, and include bathrobes and a hair dryer.
The hotel's on-site restaurant, Indian, is a popular place to enjoy a meal. Room service is available any time of the day, and a wide selection of restaurants and cafés can also be found nearby.
Holiday Inn Citystars provides an ideal place to explore Tahrir Square, as well as everything the local area has to offer. Valet parking is available for those with a car, or an airport shuttle service can be arranged upon request.
Latest deals for Holiday Inn Cairo - Citystars
Amenities at Holiday Inn Cairo - Citystars
- Outdoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Kettle
- Coffee machine
General
- Family rooms
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
Accessibility and suitability
- Hypoallergenic pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
- Pool table
- Night club
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Pool
- Outdoor pool
- Pool towels
- Pool bar
Outdoor
- Garden
- Terrace/Patio
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Holiday Inn Cairo - Citystars
7.7
Good
1588 verified ratings
Wonderful
575
Very good
277
Good
240
Okay
123
Fair
134
Mediocre
60
Poor
179
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near shopping and restaurants, particularly its proximity to Citystar Mall and the airport. However, many reviews highlighted issues with cleanliness and poor service, with several guests expressing dissatisfaction with the state of the rooms and the management's response to complaints.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.7 out of 10
663 reviews
8.3 out of 10
32 reviews
9.6 out of 10
1 review
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast?
The breakfast is excellent and the hotel offers a wide selection. Additionally, the hotel provides the option for food to be delivered to guest accommodations.
What are the main concerns about the rooms?
Some guests have mentioned that the rooms are small and that there were issues with the room's ventilation and air quality. However, the hotel staff is responsive to requests for room changes.
What practical amenities does the hotel offer for guests?
The hotel provides valet parking for those with cars and an airport shuttle service can be arranged upon request. Additionally, the hotel has a well-equipped gym and an outdoor pool.
What are the best features of the hotel's location?
The hotel is in an ideal location, adjacent to the City Stars shopping mall and close to local restaurants. It also offers convenient access to Tahrir Square and the airport.
What are the main concerns about noise in the hotel?
Some guests have mentioned noise issues, such as a generator or engine noise in certain rooms. However, the hotel staff is accommodating and can provide quieter rooms upon request.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Lounge
Some guests reported noise issues when staying in rooms located above the lounge on the ground floor, so consider requesting a room away from this area for a quieter stay.
Consider Room Temperature and Amenities
Several guests mentioned issues with room temperature and amenities, such as thin duvets and cold rooms. It may be helpful to check the room's heating and amenities upon arrival and request any necessary adjustments promptly.
Explore Nearby Attractions
The hotel's proximity to City Stars shopping mall makes it a convenient choice for shopping enthusiasts. Consider taking advantage of this nearby attraction during your stay.
Check for Room Upgrades
Some guests reported that upgrading to a larger room provided a more comfortable experience. If space is a priority, inquiring about room upgrade options could be beneficial.
Be Mindful of Room Views
While rooms with a view of the pool or city may offer a pleasant outlook, it's important to note that some guests experienced noise issues from the nearby mall. Consider this when selecting a room with a view.
Verify Non-Smoking Room Status
If booking a non-smoking room, it may be advisable to confirm the room's status upon arrival to ensure a comfortable stay free from any lingering smoke odors.
Address Concerns Promptly
In the event of any issues with room amenities or services, promptly notifying the staff may lead to a more satisfactory resolution, as reported by some guests.
Take Advantage of Late Check-Out
Guests appreciated the option for late check-out for a minimal additional fee, providing flexibility for departure times.
Consider Room Lighting
Some guests mentioned that the room lighting was not ideal for certain activities, such as makeup application. This is something to consider, especially for those who may require specific lighting conditions.
Evaluate Pool Temperature
If planning to use the hotel pool, it may be helpful to inquire about the water temperature, as some guests experienced discomfort due to cold pool water.
Location
Ali Rashed Street, Cairo 11757
What's nearby
- Qasr el Baron1.2 mi
- Heliopolis Palace1.8 mi
- Al-Azhar University2.1 mi
- 6th of October Panorama2.2 mi
- Al-Hussein Mosque5.2 mi
- Khan el-Khalili5.2 mi
- Al-Azhar Park5.2 mi
- Saladin Citadel of Cairo5.8 mi
- Mosque of Muhammad Ali5.9 mi
- Mosque of Ibn Tulun6.4 mi
- Downtown Cairo6.6 mi
- Tahrir Square6.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Cairo - Citystars
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $169 |
Average price (weekend night) | $163 |
When to book a room at Holiday Inn Cairo - Citystars
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Cairo - Citystars
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Value for money | 6.9 |
|---|---|
Distance to city center | 6.7 mi |
Nearest Airport | Cairo |
Distance to airport | 5.1 mi |
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