Pros (+) Good location, clean
Cons (-) Dealing from work team and clients is very Bad
5 stars
JW Marriott Hotel Cairo
Ring Road- Mirage City- P.O.Box 427, New Cairo, Cairo 11757, Egypt
Cairo, Egypt
See location+20 224 115 588Photos of JW Marriott Hotel Cairo
Overview
Situated in New Cairo, JW Marriott Hotel Cairo offers award-winning 5-star accommodation, as well as free Wi-Fi, a Jacuzzi and an indoor pool. It also provides a sauna, outdoor tennis courts and a Turkish steam bath.
JW Marriott Hotel Cairo boasts a variety of deluxe facilities, including a limousine service and Mandara Spa. Children will enjoy their stay as there is an on-site games room and a kids club available.
The hotel features 439 air conditioned rooms. They are also equipped with a mini bar, a refrigerator and a dishwasher.
On-site dining options include JW’s Steakhouse and Sushi Bar, which both serve dinner. After exploring the local area, guests can return for a refreshing drink at the in-house bar, then enjoy a meal at Ahlein or Cucina.
Cairo International Airport is under a 35-minute drive from JW Marriott Hotel Cairo, and a shuttle service is provided for those staying at the property. Staff can help plan excursions, and can assist with car hire.
Amenities at JW Marriott Hotel Cairo
- Private beach
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Kitchen
- Electric kettle
- Kitchenware
- Kitchenette
- Shared kitchen
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Steam room
- Spa and wellness center
- Massage
- Sauna
- Water slide
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Things to do
- Gift shop
- Game room
- Golf
- Evening entertainment
- Beauty salon
- Water park
- Pool table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Parking
- Free airport shuttle
- Private parking
- Shuttle service (free)
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
- Safe
Reviews of JW Marriott Hotel Cairo
8.5
Very good
1564 verified ratings
Wonderful
777
Very good
246
Good
205
Okay
95
Fair
111
Mediocre
38
Poor
92
Summary of reviews
Guests say
Guests appreciated the great location and amenities of the hotel, including the pools and restaurants. However, many reviews highlighted issues with service, including lost luggage and poor handling of reservations. Cleanliness was generally praised, but some guests noted that the hotel felt outdated and overvalued. Overall, while there are positive aspects, improvements in service and maintenance are needed.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
14 reviews
6.9 out of 10
2 reviews
All reviews
Pros (+) Breakfast good, staff very good
Cons (-) Shuttle bus service was slow from airport to hotel. Probably only because of extensive immigration at Cairo airport and one passenger having checked bags to collect. If In a hurry book a car
Pros (+) Superb hotel and great design. Unfortunately didn't get the time to use the pool.
Cons (-) The airport transfer was taking 45 minutes waiting in the shuttle bus till the other passengers arrived
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a variety of dining options including JW’s Steakhouse, Sushi Bar, Ahlein, and Cucina, all of which provide delightful dining experiences.
What are the main amenities for families with children?
Families with children can enjoy amenities such as a kids club, indoor play area, kids' outdoor play equipment, and a child pool, ensuring a fun and enjoyable stay for the little ones.
Are there any nearby attractions worth visiting?
Nearby attractions include City Stars, Al-Azhar Park, Khan el-Khalili, and the Saladin Citadel of Cairo, offering guests the opportunity to explore and enjoy the local area.
What can guests expect from the hotel's cleanliness and customer service?
Guests can expect clean and comfortable accommodations, with friendly and helpful staff who strive to provide excellent service, ensuring a pleasant and enjoyable stay.
When is the best time to visit the hotel?
The high season is in November, offering an ideal time to experience the hotel's exceptional facilities and services, while the low season in July provides a quieter and peaceful atmosphere for a relaxing stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the On-Site Dining
Guests praised the dining options at the hotel, particularly JW’s Steakhouse and Sushi Bar for dinner. Consider trying out these restaurants during your stay.
Consider the Kids Club
Families with children can take advantage of the on-site kids club and games room, providing entertainment for younger guests.
Take Advantage of the Spa Facilities
Guests appreciated the deluxe facilities at Mandara Spa. Consider indulging in the spa services and Turkish steam bath during your stay for a relaxing experience.
Plan Excursions with the Staff
The hotel offers assistance in planning excursions and car hire. Guests can benefit from the local expertise of the staff to make the most of their visit to Cairo.
Be Mindful of Language Barriers
Some guests encountered language barriers with the staff, particularly in the dining areas. It may be helpful to communicate specific requests clearly to ensure a smooth experience.
Check Room Amenities
While most guests found the rooms well-equipped, a few mentioned issues with amenities such as the air conditioning and availability of electric outlets. It may be beneficial to check these aspects upon arrival.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as City Stars, Al-Azhar Park, and Khan el-Khalili. Consider planning visits to these sites during your stay for added convenience.
Be Aware of Potential Noise
A few guests noted traffic noise due to the hotel's proximity to the motorway. Light sleepers may want to take this into consideration when selecting their room.
Consider the Value for Money
Some guests felt that certain services did not justify the high cost, particularly in terms of dining expenses. It may be worth evaluating the overall value for money during your stay.
Location
Ring Road- Mirage City- P.O.Box 427, New Cairo, Cairo 11757
What's nearby
- Qasr el Baron6.3 mi
- Heliopolis Palace7 mi
- Al-Azhar University7.2 mi
- 6th of October Panorama7.7 mi
- Al-Azhar Park10.3 mi
- Al-Hussein Mosque10.4 mi
- Khan el-Khalili10.4 mi
- Saladin Citadel of Cairo10.8 mi
- Mosque of Muhammad Ali10.8 mi
- Mosque of Ibn Tulun11.4 mi
- Downtown Cairo11.8 mi
- Tahrir Square12 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Hotel Cairo
Low season | March |
|---|---|
High season | January |
Average price (weeknight) | $275 |
Average price (weekend night) | $285 |
When to book a room at JW Marriott Hotel Cairo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at JW Marriott Hotel Cairo
FAQs when booking at JW Marriott Hotel Cairo
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Value for money | 7.6 |
|---|---|
Distance to city center | 11.9 mi |
Nearest Airport | Cairo |
Distance to airport | 3.6 mi |
Everything you need to know for your stay in Cairo
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