The Donna Portals
Photos of The Donna Portals
Overview
Featuring a butler service, Iberostar Grand Portals Nous - Adults Only provides superior 3-star accommodation. Popular facilities, such as an outdoor pool, a Jacuzzi and a sauna, make for a satisfying stay in Portals Nous.
The hotel has recently undergone refurbishment and features valet parking, an airport shuttle and a 24-hour reception. Additionally, the multilingual staff are available to offer local information.
There are 66 elegant rooms at Iberostar Grand Portals Nous - Adults Only, each offering all the essentials to ensure a comfortable stay.
Guests of the hotel can relax at the on-site bar, suitably based for socializing in the evening. A wide selection of cafés and restaurants are also available in the area.
The hotel enjoys a superb location, allowing guests easy access to a range of popular attractions. It is also a short car ride from Costa de Blanes and Palma de Mallorca.
Latest deals for The Donna Portals
Amenities at The Donna Portals
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
General
- Garden view
- Inner courtyard view
- Storage available
- Quiet street view
- Beachfront
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Bicycle rental
- Casino
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Cycling
- Diving
- Windsurfing
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness center
- Sauna
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Airport shuttle
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Streaming service
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
Reviews of The Donna Portals
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Iberostar Grand Portals Nous?
The hotel offers an excellent breakfast with a wide variety of choices, including à la carte options, prosecco, and cold meats. The restaurant also provides a great dining experience with fresh and fabulous food.
How is the cleanliness and maintenance of the hotel's facilities?
The hotel is beautifully designed, spotlessly clean, and features modern and arty building. The rooms are spacious, clean, and well-maintained, offering a stunning panoramic view.
What can guests expect from the hotel's customer service?
The staff at Iberostar Grand Portals Nous are described as amazing, friendly, and exceptionally helpful. They go above and beyond to ensure a perfect stay, offering first-class service and making guests feel incredibly welcome.
Are there any concerns about the hotel's amenities or services?
Some guests mentioned concerns about the limited dinner menu and slow service in the restaurant and at the pool. Additionally, there were comments about the music around the pool and the slow response time for getting cabs.
What makes the location of Iberostar Grand Portals Nous special?
The hotel enjoys a fantastic location, right in front of a quiet private-style beach, with easy access to other beaches, restaurants, and the marina. It offers a calm, quiet, and relaxing atmosphere while being close to popular attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the bay comes highly recommended.
Consider Low Season Visits
March is noted as the low season, which could offer a quieter and more relaxed experience, although some facilities or nearby attractions may have limited availability.
Explore Nearby Attractions
The hotel's location provides easy access to a range of popular attractions, including Puerto Portals Marina, Real Golf Bendinat, and Parroquia San Juan Bautista. Take advantage of these nearby attractions for a well-rounded experience.
Check for Room Upgrades
Some guests reported receiving room upgrades upon special occasions, such as honeymoons. It might be worth mentioning special occasions during booking to potentially receive a room upgrade.
Be Mindful of Noise Levels
While the hotel is advertised as adults-only, some guests noted the presence of children during their stay. If seeking a quieter, adults-only experience, it may be beneficial to inquire about this when booking.
Plan Spa and Wellness Activities
Guests appreciated the hotel's spa and wellness facilities. Consider scheduling spa treatments or wellness activities during your stay for a relaxing experience.
Consider Transportation Options
The hotel offers an airport shuttle and valet parking, which can be convenient for guests. It's advisable to inquire about these services in advance to ensure a smooth arrival and departure experience.
Take Advantage of the Beachfront Bar
The beachfront bar at the hotel is highly praised by guests. Enjoy the fabulous beachfront bar for a delightful and relaxing experience.
Request Early Breakfast Access
If interested in attending the yoga facility, consider requesting an earlier breakfast time, as some guests found the timing of the yoga sessions conflicting with breakfast hours.
Communicate Special Occasions
Guests celebrating special occasions, such as honeymoons, were pleasantly surprised with the staff's gestures. Consider communicating any special occasions during booking for potential acknowledgments during your stay.
Location
What's nearby
- Puerto Portals Marina0.5 mi
- Real Golf Bendinat1.1 mi
- Finca Bendinat1.1 mi
- Golf Fantasia2.1 mi
- Poniente Golf Club4.1 mi
- Parroquia San Juan Bautista4.2 mi
- Mago Beach5 mi
- Port of Adriano6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Donna Portals
Low season | January |
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High season | September |
Average price (weeknight) | $465 |
Average price (weekend night) | $315 |
When to book a room at The Donna Portals
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Value for money | 8.5 |
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Distance to city center | 4.3 mi |
Nearest Airport | Palma de Mallorca Son Sant Joan |
Distance to airport | 8.5 mi |