Hotel Matsubara

The hotel offers a shuttle service to the downtown area, exceptional friendly and helpful staff, and beautiful Japanese gardens.

The guests have reported nice rooms, clean rooms, and a pleasant location, indicating a positive experience with the quality of the beds.

Yes, the hotel offers free parking and valet parking for the convenience of guests.

Guests have praised the complimentary breakfast and the restaurant, highlighting the quality of the food.

The hotel has been commended for its clean rooms, indicating a positive experience with cleanliness.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests appreciated the hotel's shuttle service to the downtown area, especially considering the hilly terrain. This can be a convenient way to explore nearby attractions without having to navigate the steep slopes on foot.

Some guests experienced issues with the shower temperature, so it may be helpful to inquire about this when checking in. Additionally, if traveling with pets, it's advisable to confirm the pet policy and any associated charges in advance.

Many guests praised the beautiful Japanese gardens on the hotel grounds, providing a serene and picturesque environment for relaxation and leisurely strolls.

Several guests mentioned that the hotel is a bit old and may benefit from modernization. Being aware of this aspect can help set appropriate expectations for the overall property.

Families with children appreciated the kids' area and club, which can be a great way to keep young ones entertained during the stay.

The hotel is conveniently located near various attractions such as Aspen Mall, Baden Baden Brewery, and Capivari Park, making it easy to explore the surrounding area.

One guest reported an incident with an old heater machine, emphasizing the importance of ensuring the safety and functionality of in-room heating devices.

Guests appreciated the availability of free parking and the convenience of the hotel's shuttle service, which can make transportation and parking hassle-free.

The hotel offers increased accessibility and features such as an elevator, making it suitable for guests with mobility concerns.