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Nothing worth mentioning.

Their food makes you feel punished for flying economy

Crew was not friendly

best routes to destinations in South America easy connections.

Crew was very friendly, entertainment was excellent, boarding was fast and smooth

Flight was delayed almost two hours

Clean, courteous and helpful

No in flight entertainment, but it was only a short flight

We spent 24 hours in LAX with absolutely no answers from American Airlines. This was a complete nightmare. I have never experienced anything like this.

I liked a lot about our flight, especially that we didn't crash.

For a 12 hour flight a little more leg room would have been nice.

The return flight was 1 hour delayed for no obvious reason.

It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.

I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Crew was very accommodating to the fact that I was flying with a large service animal. They even brought him his own dinner. They were excellent people.

Had to cancel.

WaIting for refund

Plane is not well equiped.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

no complaints, excellent service. It was a pleasure to fly Copa

The crew makes you feel special regardless traveling in an economic or business class. The food was excellent in the business class.

Overall a great flight. Nice people,plane etc. Would definitely recommend.

The crew was smiley and sweet.

Buena aerolínea salidas y llegadas en tiempo. Personal amable. Sin problema alguno.

How it moved

That it didn't move too much.

Friendly staff at check in

Unscheduled stopover and long 3hr delay.

Unacceptable tardy flight.

Nothing

Food, craft, seats, entertainment, costumer service... everything horrible

Smooth friendly service

Food