Overview

Hacienda de Castilla

Calle 17 Sm 24 Mza 23, 77500 Cancun, QR, Mexico
+52 998 843 0620

$22+

Overall guest ratings

6.8/10 Good
Based on 404 reviews
See all reviews

Review highlights

  • 8.3
  • 7.8
  • 5.0
  • 3.6

Good to know

  • Accessible parking

Nearby

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    About

    In the heart of Cancun, Hotel Hacienda de Castilla is close to Mercado 23 and Puerto Cancun Golf Course. This hotel is within close proximity of Ayuntamiento de Benito Juarez and Iglesia de Cristo Rey.

    Rooms

    Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in the lobby.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Amenities

    • Pets allowed
    • Free Wi-Fi
    • Gift shop
    • Laundry service
    • Wheelchair accessible
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Pets allowed on request. Charges may apply.
    • Business center
    • Concierge service
    • Child pool
    • Free parking
    • Storage available
    • Babysitting or child care
    • Internet
    • Complimentary coffee
    • Internet access
    • Kitchen/Kitchenette
    • Wedding services
    • Terrace/Patio
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    Rates

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    Reviews

    Guest reviews

    Overall Rating

    6.8 Good
    Based on 404 reviews
    data provided by TrustYou
    • 8.3 "Good value."
    • 7.8 "Good service."
    • 6.2 "Location is acceptable."
    • 5.7 "Food is average."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
    • 3.6 "Vibe wasn't good."
    • 2.4 "Terrible amenities."
    • 2.0 "Disappointing internet connection."

    Overall Rating

    7.3 Good
    Based on 258 reviews
    data provided by TrustYou
    • 8.4 "Good value."
    • 7.6 "Good service."
    • 6.3 "Location is acceptable."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Food is average."
    • 4.5 "Rooms are not good."
    • 4.4 "Not very clean."
    • 1.8 "Disappointing internet connection."

    Overall Rating

    6.7 Good
    Based on 88 reviews
    data provided by TrustYou
    • 8.2 "Good value."
    • 7.9 "Good service."
    • 6.5 "Pool is mediocre."
    • 6.2 "Location is acceptable."
    • 5.7 "Rooms are ok."
    • 5.0 "Food is average."
    • 2.2 "Disappointing internet connection."

    Overall Rating

    7.3 Good
    Based on 12 reviews
    data provided by TrustYou
    • 7.4 "Good service."
    • 5.5 "Rooms are ok."

    Overall Rating

    7.0 Good
    Based on 44 reviews
    data provided by TrustYou
    • 8.6 "Good value."
    • 7.3 "Good service."
    • 6.6 "Location is acceptable."
    • 5.0 "Rooms are ok."
    • 1.7 "Disappointing internet connection."

    Recent Reviews