Overview

Hacienda de Castilla

Calle 17 Sm 24 Mza 23, 77500 Cancun, QR, Mexico
+52 998 843 0620

$22+

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Rates

Overall guest ratings

6.7/10 Good
Based on 355 reviews
See all reviews

Review highlights

  • 9.0
  • 9.0
  • 7.5
  • 3.7

Good to know

  • Clean hotel facilities
  • Accessible parking
  • Friendly service

Nearby

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    About

    In the heart of Cancun, Hotel Hacienda de Castilla is close to Mercado 23 and Puerto Cancun Golf Course. This hotel is within close proximity of Ayuntamiento de Benito Juarez and Iglesia de Cristo Rey.

    Rooms

    Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in the lobby.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Business center
    • Concierge service
    • Child pool
    • Free parking
    • Storage available
    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Kitchen/Kitchenette
    • Wedding services
    • Terrace/Patio
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    6.7 Good
    Based on 355 reviews
    • 9.0 "Excellent value."
    • 9.0 "World class service."
    • 7.5 "Good breakfast."
    • 6.1 "Average cleanliness."
    • 6.0 "Rooms are ok."
    • 3.7 "Vibe wasn't good."
    • 3.4 "Bad amenities."
    • 2.4 "Disappointing internet connection."
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    Overall Rating

    7.2 Good
    Based on 220 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Good value."
    • 6.0 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.7 "Location is acceptable."
    • 2.2 "Disappointing internet connection."

    Overall Rating

    6.5 Good
    Based on 99 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Excellent value."
    • 6.5 "Rooms are ok."
    • 5.9 "Location is acceptable."
    • 5.6 "Pool is mediocre."

    Overall Rating

    6.8 Good
    Based on 17 reviews
    • 8.4 "Great service."
    • 6.1 "Rooms are ok."

    Overall Rating

    7.5 Good
    Based on 17 reviews
    • 8.3 "Great service."
    • 6.2 "Location is acceptable."
    • 5.8 "Rooms are ok."
    Good to know
    "Clean hotel facilities"
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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