Overview

Hotel Hacienda de Castilla

Calle 17 Sm 24 Mza 23, 77500 Cancun, QR, Mexico
+52 998 843 0620

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+52 998 843 0620
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Rates

Overall guest ratings

6.8/10 Good
Based on 368 reviews
See all reviews

Review highlights

  • 8.7
  • 8.4
  • 4.3
  • 3.8

Good to know

  • Fair breakfast prices

Nearby

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    About

    A stay at Hotel Hacienda de Castilla places you in the heart of Cancun, minutes from Séptimo Día Adventist Church and close to La Sagrada Familia Parish. This hotel is within close proximity of Mercado 23 and Puerto Cancun Golf Course.

    Rooms

    Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Business center
    • Concierge service
    • Child pool
    • Free parking
    • Storage available
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    6.8 Good
    Based on 368 reviews
    • 8.7 "Good value."
    • 8.4 "Great service."
    • 7.8 "High comfort."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Location is acceptable."
    • 4.3 "Not very clean."
    • 3.8 "Vibe wasn't good."
    • 2.3 "Disappointing internet connection."
    • 2.1 "Terrible amenities."
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    Overall Rating

    7.2 Good
    Based on 231 reviews
    • 8.8 "Good value."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.7 "High comfort."
      10.0 "100% thought rooms were spacious."
    • 5.5 "Location is acceptable."
    • 5.3 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 4.0 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 2.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    6.8 Good
    Based on 58 reviews
    • 8.8 "Good value."
    • 8.6 "Great service."
    • 6.3 "Pool is mediocre."
    • 6.2 "Rooms are ok."
    • 5.5 "Location is acceptable."

    Overall Rating

    6.6 Good
    Based on 77 reviews
    • 8.6 "Good value."
    • 7.7 "High comfort."
    • 6.4 "Location is acceptable."
    • 5.3 "Rooms are ok."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    Good to know
    "Fair breakfast prices"
    data provided by TrustYou

    Recent Reviews


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