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Iberostar Cancun
4 stars

Iberostar Cancun

Boulevard Kukulcan, Km. 17, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 881 8000
From
$167
Cheapest

rate per night

8.1
Great
based on 480 reviews
480 reviews
Room type
Provider
Nightly total
Double room
Standard room
Superior room

Photos of Iberostar Cancun

About Iberostar Cancun

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi and Parking for free

On Mexico’s East Coast, Cancun is one of the world’s most sought after tourist destinations. The Iberostar Cancun offers a five-star, all-inclusive resort is found in the heart of the city’s “hotel zone”, just 15 minutes away from the airport.

The award-winning resort features 426 total rooms with the majority having a view of the ocean. Even some standard rooms can include a balcony overlooking the ocean. Room amenities include free wireless Internet access, DVD player, coffee maker, and daily minibar service. The Iberostar also has 82 villas and five suites for more space and extra amenities.

There is no shortage of things to do around the resort. Events happen throughout the day and range from children’s activities at the Star Camp to nightly shows in the theater. The hotel has a whopping ten pools for guests to choose from and enjoy. Active guests can choose from a plethora of sport options, including archery, tennis, and golf.

Naturally, the hotel’s all-inclusive option includes plenty of food and beverage. With five distinct restaurants and six different bars, guests do not have to worry about getting bored with the food. The options span the globe including classic Japanese hibachi, classic French cuisine, and authentic Mexican food can all be had on the plan. Among the bars is the La Perla Swim-up Bar, allowing guests to sip their favorite tropical cocktail in the pool.

The Iberostar Cancun excels in offering award-winning comfort and accommodations in the middle of the Hotel Zone.

Latest deals for Iberostar Cancun

Tue 10/29
Wed 10/30
Superior room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
1 king bed
2 queen beds
2 queen beds
King room
1 king bed
1 king bed
1 king bed
Standard room
bed type unknown
bed type unknown
bed type unknown
Resort room
bed type unknown
bed type unknown
2 queen beds
Queen room
2 queen beds
2 queen beds
2 queen beds
Double room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Iberostar Cancun

  • Private beach
  • Water sport facilities (on site)
  • Outdoor pool
  • Infinity pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Game room
  • Golf
  • Archery
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Private pool
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

General

  • Family rooms
  • Garden view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Adapted bath
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids' club
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Fitness

  • Fitness center
  • Tennis

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Reviews of Iberostar Cancun

8.1
Very good480 verified reviews
8.1Friends
8.4Couples
7.9Families
8.2Solo
Pros +
Cons -

Show reviews that mention

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10Wonderful
Jon, Nov 2016

Pros. We were very pleased with every aspect our stay at the Iberostar Cancun.

10Wonderful
Brian, Apr 2016

Pros. Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.

Cons. No top shelf alcohol choices.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the room amenities at Iberostar Cancun?

The rooms at Iberostar Cancun include free wireless Internet access, DVD player, coffee maker, and daily minibar service. Some standard rooms even feature a balcony overlooking the ocean.

What activities are available for children at Iberostar Cancun?

Iberostar Cancun offers children's activities at the Star Camp, a child pool, and a kids' club, ensuring that young guests have plenty of entertainment options.

Is there a variety of dining options at Iberostar Cancun?

Iberostar Cancun offers five distinct restaurants and six different bars, providing a wide range of global cuisine options, including classic Japanese hibachi, classic French cuisine, and authentic Mexican food.

What are the nearby attractions to Iberostar Cancun?

Nearby attractions to Iberostar Cancun include Museo Maya de Cancun, Playa Delfines, El Rey Ruins, Kukulcan Plaza, and several other points of interest, offering guests a variety of activities to explore.

What are the safety and cleanliness measures at Iberostar Cancun?

Iberostar Cancun has implemented various safety measures, including daily housekeeping, contactless check-in/check-out, face masks for guests, physical distancing rules, and enhanced cleaning protocols to ensure a safe and clean environment for guests.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.

Take Advantage of the All-Inclusive Dining

Guests appreciated the variety of dining options available, including Japanese hibachi, classic French cuisine, and authentic Mexican food. Make sure to explore the different restaurants and bars included in the all-inclusive package.

Explore Nearby Attractions

The hotel is conveniently located near several attractions, such as the Museo Maya de Cancun, Playa Delfines, and the El Rey Ruins. Consider planning a visit to these nearby sites during your stay.

Consider Upgrading to a Villa or Suite

For extra space and additional amenities, consider upgrading to one of the 82 villas or five suites available at the resort, as mentioned by some guests.

Participate in Daily Activities

The resort offers a wide range of activities throughout the day, including children’s activities at the Star Camp and nightly shows in the theater. Take advantage of these offerings to enhance your experience.

Be Mindful of Restaurant Reservations

Some guests experienced challenges with restaurant reservations, particularly for specialty restaurants. It's advisable to plan and secure reservations in advance to avoid disappointment.

Check the Wi-Fi Connectivity

Several guests mentioned issues with Wi-Fi connectivity inside the rooms. If reliable internet access is important to you, consider confirming the Wi-Fi strength in the room before your stay.

Plan for Potential Maintenance Issues

A few guests reported maintenance issues in their rooms, such as malfunctioning electrical outlets and bathroom fixtures. It may be helpful to inspect the room upon arrival and promptly report any issues to the staff.

Take Note of Seasonal Variations

Consider the high and low seasons when planning your visit. Some guests recommended visiting during the low season in September for a potentially quieter and more relaxed experience.

Stay Informed About Medical Services

While the hotel advertises medical services, some guests reported challenges in accessing basic medical supplies on-site. It's advisable to inquire about the availability of medical supplies and services upon arrival.

Location

Boulevard Kukulcan, Km. 17, 77500 Cancún, Quintana Roo

What's nearby

  • Museo Maya de Cancun0.3 mi
  • Playa Delfines0.5 mi
  • El Rey Ruins0.5 mi
  • Kukulcan Plaza2.6 mi
  • Playa Marlin2.7 mi
  • Acuario Interactivo3.1 mi
  • Wet'n Wild Cancún3.7 mi
  • Playa Chac Mool4.7 mi
  • Cancun Golf Club at Pok Ta Pok4.8 mi
  • Playa Tortugas5 mi
  • Forum Beach5 mi
  • Playa Caracol5.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Iberostar Cancun

Low season

September

High season

December

Average price (weeknight)

$513

Average price (weekend night)

$409
Cheapest month to stay with an average 22% drop in price.
Most expensive month to stay with an average 44% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Iberostar Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Iberostar Cancun

  • If you’re after a cheap room at Iberostar Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Iberostar Cancun, plan to stay on a Thursday or Wednesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Iberostar Cancun was booked for on KAYAK in the last 2 weeks was $398, while the most expensive was $446.
  • How long should you stay at Iberostar Cancun? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Iberostar Cancun

  • What are the room amenities at Iberostar Cancun?

    The rooms at Iberostar Cancun include free wireless Internet access, DVD player, coffee maker, and daily minibar service. Some standard rooms even feature a balcony overlooking the ocean.

  • What activities are available for children at Iberostar Cancun?

    Iberostar Cancun offers children's activities at the Star Camp, a child pool, and a kids' club, ensuring that young guests have plenty of entertainment options.

  • Is there a variety of dining options at Iberostar Cancun?

    Iberostar Cancun offers five distinct restaurants and six different bars, providing a wide range of global cuisine options, including classic Japanese hibachi, classic French cuisine, and authentic Mexican food.

  • What are the nearby attractions to Iberostar Cancun?

    Nearby attractions to Iberostar Cancun include Museo Maya de Cancun, Playa Delfines, El Rey Ruins, Kukulcan Plaza, and several other points of interest, offering guests a variety of activities to explore.

  • What are the safety and cleanliness measures at Iberostar Cancun?

    Iberostar Cancun has implemented various safety measures, including daily housekeeping, contactless check-in/check-out, face masks for guests, physical distancing rules, and enhanced cleaning protocols to ensure a safe and clean environment for guests.

  • What business services are available at Iberostar Cancun?

    The hotel’s business center comes with 5 meeting and banquet facilities that are available for an additional charge. The banquet facilities are equipped with a variety of audio-visual equipment.

  • What fitness activities are offered at Iberostar Cancun?

    This hotel has an extensive list of exercise options available for use. Some outdoor activities include running and an outdoor bootcamp. Other activities available include a FIFA football pitch, basketball and volleyball. The hotel also has a water park. For water sports, the hotel has an indoor and 11 outdoor swimming pools and a jacuzzi. For more traditional exercises, the hotel has a fitness center along with TRX suspension system, kettlebells, kickboxing, spinning, Pilates, and Zumba fit.

  • What is the best room to book at Iberostar Cancun?

    Enjoy a stay in a room with a king or 2 queen beds in this hotel. Enjoy views of the coastal water from the Double Side Sea View or the Standard Room Ocean Views. Each room is 5,318 MXN (278 USD) or 5,509 MXN (288 USD) per night, respectively. Children under the age of 2 stay for free. Baby cribs or infant beds are available upon request. Children who are between the ages of 3 to 12 are charged the child rate for the room. Then children who are 13 years and older pay the adult rate. Room service is available 24-hours a day.

  • What dining options are available at Iberostar Cancun?

    Several restaurants offer a variety of food for guests to choose from ranging from local Mexican cuisine along with international fare like Japanese and French. The La Barca restaurant serves a breakfast and lunch buffet and offers a la carte dinner menu of pasta, meat and fish. A snack bar serves light snacks and fast food service. There are also three bars at the hotel with one of them located right on the beach.

  • What special amenities are available for guests of the Iberostar Cancun?

    Food and beverages are included in the room price with some exceptions. Guests have access to free pool cabanas and a swim up bar. The hotel’s full spa service is also available to guests. Services include hot stone massages, sports massages, Swedish massages, and deep tissue massages.

  • Does Iberostar Cancun offer night time entertainment?

    The hotel has a wine tasting and pairing session where guests can learn about creating cocktail recipes. Additionally, the hotel offers various entertainment shows during the week.

  • What’s the best way to get to Iberostar Cancun from the airport?

    The drive from Cancun International Airport to the resort takes approximately 15m. Travel by cab costs about 402 MXN (21 USD) for up to four people. Larger cabs are also available for an extra fee.

  • What activities are available for children at Iberostar Cancun?

    The kid’s club, also known as the Star Camp, is broken down by age group from ages 4 to 7, 8 to 12, and 13 to 17 years old so kids can play among their peers. There is also Aqua Fun, an outdoor water park. (Prices checked 11/06/19).

  • Where is Iberostar Cancun located?

    Iberostar Cancun is located at Boulevard Kukulcan, Km. 17 in Hotel Zone, 6.9 miles from the center of Cancún. Museo Maya de Cancun is the closest landmark to Iberostar Cancun.

  • When is check-in time and check-out time at Iberostar Cancun?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Iberostar Cancun.

  • Does Iberostar Cancun offer free Wi-Fi?

    Yes, Iberostar Cancun offers free Wi-Fi.

  • Does Iberostar Cancun offer free parking?

    Yes, Iberostar Cancun offers free parking.

  • How far is Iberostar Cancun from the airport?

    Iberostar Cancun is 6.9 miles from Cancun. Iberostar Cancun is 39.6 miles from Cozumel.

  • Does Iberostar Cancun have a pool?

    Yes, Iberostar Cancun has a pool onsite.

  • How does KAYAK find such great Iberostar Cancun hotel deals?

    KAYAK scours the web for all room deals available at Iberostar Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Iberostar Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Iberostar Cancun.

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Good to know

Value for money

9.0

Distance to city center

6.9 mi

Nearest Airport

Cancun

Distance to airport

6.6 mi