The staff and room was great but the food was bad and service was limited. Will not return to this resort.
4 stars
Crown Paradise Club Cancun
Boulevard Kukulcan Km 18.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 9000Photos of Crown Paradise Club Cancun
Overview
For guests who are looking for an all-inclusive Mexican resort, they should look no further than the Crown Paradise Club All Inclusive Resort. Located in beautiful Cancun, Mexico, guests of this resort will be blown away by the amazing views of the beaches they can see from their rooms.
This resort has 617 guest rooms and every single room has a balcony or patio for some stunning views of the ocean. The all-inclusive package includes: six restaurants to dine in, complementary alcoholic drinks, mini bar that is refreshed daily, adults only areas, kids only areas, night time entertainment, tennis courts, fitness center, mini golf, water sports, and three pools.
Guests can truly live it up here at the Crown Paradise Club All Inclusive Resort. The food and drinks here are just as grand as the customer service and the rooms. Guests can choose from a wide array of cuisine. Fujiyama, Sans Soucis, Los Gallos, Fisherman’s, La Piazza, Wayne’s Boots, and La Palapa are terrific places for guests to dine here.
There is quite a lot to do here and guests can fill their days by hanging out on the beach, snorkeling, sailing, kayaking, and swimming with the turtles. This is truly a magical place and every day is an adventure. There is always a new activity provided by the resort.
Booking a room here is one of the easiest things that guests can do and they will be thrilled with the great amenities, customer service, and memories that they will make here. This is a place like no other!
Latest deals for Crown Paradise Club Cancun
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crown Paradise Club Cancun
- Snorkeling
- Beachfront
- Outdoor pool
- Indoor pool
- Infinity pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Game room
- Golf
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Karaoke
- Mini-golf
- Table tennis
- Water park
- Pool table
- Windsurfing
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Trash cans
- Conditioner
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Private pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
General
- Executive lounge access
- Family rooms
- Pool view
- Storage available
- Beachfront
- Sea view
- Slippers
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- CD player
- TV
- Smartphone dock
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Fitness
- Aerobics
- Fitness center
- Tennis
- Fitness room
Kitchen
- Kitchen
- Refrigerator
- Coffee machine
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Reviews of Crown Paradise Club Cancun
7.5
Good
1461 verified ratings
Wonderful
566
Very good
256
Good
208
Okay
108
Fair
105
Mediocre
54
Poor
164
Summary of reviews
Pros (+)
Cons (-)
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
651 reviews
7.4 out of 10
1 review
8.1 out of 10
11 reviews
6.4 out of 10
7 reviews
All reviews
Pros (+) Food was ok. The French restaurant was very good. Their onion soup was superb.
Cons (-) For a resort that advertises that gratuities and taxes are included in the price the staff seem to only want to serve you if they know you would give tip. Very rude reception staff. They were very unapologetic when we were complaining about dangerous paint fumes seeping in from the lower room. My spouse felt dizzy and almost fainted after a few seconds in the room. The reception staff had an annoy...
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Pros (+) We didn't like much but try to make the best of it since we already there
Cons (-) The buffer was terrible and the noises was so bad you can hear every noise around you and the music from some night club is so loud from 10pm to 2am and our room was all the way at the end and house keeping would clean room but don't leave is with any towels had to call house keeping 2 times after 1 hour they bring the towels . We been coming to Cancun for the last 6 years and this have to be the ...
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Pros (+) Price Oceanfront clean all-inclusive (drinks and alcohol) Friendly
Cons (-) Nothing
Pros (+) + Location + Beach
Cons (-) - Slow in check in process (and lobby witout AC, its a sauna) - Only 3 elevators for the whole hotel and one was broken. And again, a its a sauna. We had to take the stairs many times and what you see and smell in there is something you won't like to know or remember. - Facilities are old and require a big maintainance and or refubrish - Buffet food is really bad, horrible I would say and again bu...
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Pros (+) Staff were great, a la carte restaurants were awesome and the beach was amazing. Staff in the buffett, a la cartes and beach bar specifically were great.
Cons (-) Beds weren't the most comfortable but not a big issue. Lots of great staff but a lot of bars were understaffed making for long lines. Elevators were continuously down for maintenance and were very slow.
Pros (+) It is great for those families traveling with kids. They have at least 4 swimming pools, plus a dedicated kids swimming/playing area with slides and other activities. Kids loved it. The food was also pretty good, even though it is an all inclusive and taking into account the quantity of food they have to prepare.
Cons (-) The hotel shows its age (about 30 years old). Starting with the lobby and the receptionist desk, you can tell on the walls and ceiling that it has had its damages and repairs. The staff was okay, but I've dealt with nicer staff at other hotels. There is a hotel next door, which was hit by a big hurricane 10 years ago and never got fixed, so depending on who you are and what type of person you are,...
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Pros (+) Staff are very friendly and speak English and Spanish- very helpful and sweet staff! Beautiful beach and rooms are simple but clean.
Cons (-) Cheap food, watered down cheap drinks and too "touristy". I felt like I wasn't really in Mexico. Couldn't wait to get back to Texas for some real Mex food. People CONSTANTLY trying to sell you time shares, stuff, souvenirs. It was a beat down.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Crown Paradise Club Cancun?
Some guests found the beds to be very uncomfortable, while others found them clean and comfortable with a stellar view of the ocean from every room.
Is parking available at Crown Paradise Club Cancun?
Yes, the hotel offers free parking for guests.
What can I expect from the food quality at Crown Paradise Club Cancun?
Opinions on the food quality vary, with some guests praising the great food and drinks, while others found the food to be mediocre and the same every day.
How clean are the rooms at Crown Paradise Club Cancun?
While some guests reported issues with cleanliness, others found the rooms to be clean and comfortable with a lovely view of the ocean.
What is the best time to visit Crown Paradise Club Cancun?
The low season is in September, and the high season is in December.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Make Restaurant Reservations Early
Guests advised making restaurant reservations early in the morning as the availability gets limited quickly, especially for popular restaurants like the Italian and Mexican ones.
Check Kids Club Activities
Some guests noted that the kids club did not have as many activities as advertised, so it's advisable to check the schedule and available activities for children beforehand.
Be Mindful of Room Selection
Some guests experienced issues with room cleanliness and maintenance, so it might be beneficial to request a room inspection before settling in.
Consider Noise Levels
A few guests reported noise issues in the rooms, including neighboring guests and maintenance noise. It could be helpful to inquire about quieter room options.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as El Rey Ruins and Playa Delfines, making it worthwhile to plan visits to these nearby spots.
Be Prepared for Restaurant Quality
While some guests praised the food, others found it mediocre or inconsistent. Managing expectations about the dining experience could enhance overall satisfaction.
Plan for Early Check-in
Some guests experienced delays during check-in, so it's advisable to plan for potential wait times, especially during peak hours.
Utilize the All-Inclusive Amenities
Take advantage of the all-inclusive package, including complimentary alcoholic drinks, water sports, and nightly entertainment, to make the most of the resort's offerings.
Address Concerns Promptly
If any issues arise during the stay, promptly addressing them with the front desk or management could lead to a more satisfactory resolution.
Location
Boulevard Kukulcan Km 18.5, 77500 Cancún, Quintana Roo
What's nearby
- El Rey Ruins0.3 mi
- Playa Delfines0.3 mi
- Iberostar Golf Club Cancun0.7 mi
- Iberostar Cancun Peninsula Convention Centre0.7 mi
- Spa at The Royal Sands3 mi
- Kukulcan Plaza3.3 mi
- La Isla Shopping Mall3.9 mi
- Poliforum Benito Juarez4.6 mi
- Cancun Golf Club at Pok Ta Pok5.5 mi
- CoCo Bongo Cancun5.7 mi
- Hard Rock Cafe Cancun5.7 mi
- Cancun Convention Center5.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crown Paradise Club Cancun
Low season | July |
|---|---|
High season | December |
Average price (weeknight) | $250 |
Average price (weekend night) | $254 |
When to book a room at Crown Paradise Club Cancun
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crown Paradise Club Cancun
FAQs when booking at Crown Paradise Club Cancun
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in CancúnGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 7.5 mi |
Nearest Airport | Cancun |
Distance to airport | 6.3 mi |