|"We enjoyed our stay at the hotel"||(in 13 reviews)|
|"Extremely helpful, considerate and friendly staff"||(in 38 reviews)|
|"The Italian restaurant was very good"||(in 6 reviews)|
Everything was great. Awesome staff. Awesome food. Awesome service
Pool and Beach entrance smells like wet carpet.
I got descriminated
Service was really good
Best place to stay
I loved staying here. All the staff that worked there were so friendly and nice. They knew our name by the second night. We felt important. The rooms were always clean & housekeeping was always keeping the room looking good and even came back at night to make sure we needed anymore towels or glasses. The waitstaff & bell boys were amazing. Anything we needed they got us it was amazing. I've never stayed in a place that catered to all our wants and needs in a very professional manner.
overall ambiance,friendly staff, great location.
The view and size of the room was very nice.
The service. Also some policies were not shared with me that became an issue. Didn't feel the warm welcome and quality of service I felt at other places I have stayed in that area. Overall disappointed.
Treasure timeless luxury at JW Marriott Cancun Resort & Spa. Boasting an extensive selection of upscale accommodations to choose from, our hotel also provides convenient access to some of the area's most frequently visited destinations including the Cancun International Convention Center, Mayan ruins and a slew of popular nightlife. Prior to spending a day at the beach or meeting with clients, wind down with a rejuvenating dip in our family-friendly or adult-only infinity pools. After warming up with a swim, finish your workout at our fitness center featuring cardio equipment and free weights. If you wish to simply relax, take a trip to our on-site, Mayan-Inspired Spa which offers ample therapeutic treatments, tennis courts, a steam room and mesmerizing ocean views. Hosting a corporate banquet or wedding reception soon? Reserve one of our eight sophisticated venues with AV equipment, expert caterers and event planners. Next time you're in Mexico, lounge in utmost luxury at JW Marriott Cancun Resort & Spa.
Based on 1,789 reviews
Value for money
Policies vary by room type and provider.