Basics
Kitchen
Services and conveniences
Accessibility and suitability
General
Dining
Bathroom
Laundry
Bedroom
Media and entertainment
Outdoor
Health and safety
Pool
Workspace
Family friendly
Parking and transportation
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel's rooms?
The rooms are spacious, clean, and well-equipped, with comfortable beds and a well-equipped kitchen zone. Some rooms offer sea views and a seating area, providing a comfortable and functional space for guests.
Is parking readily available at the hotel?
Yes, the hotel offers plenty of parking, providing a convenient option for guests who arrive by car. Additionally, there is a free shuttle service available for guests' convenience.
What can guests expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a variety of options, including fabulous papaya and great coffee machines. However, guests should be aware that the breakfast room can get crowded, and there might be a wait for food due to kitchen capacity.
How is the hotel's cleanliness and customer service?
The hotel maintains a high standard of cleanliness, with spacious and clean rooms, friendly and helpful staff, and excellent maid service. However, some guests have reported issues with the cleaning spray smell in the halls and the response to phone calls.
When is the best time to visit the hotel?
The hotel experiences low season in September and high season in October. Visitors can take advantage of the spacious, well-equipped rooms, and the rooftop pools with great views. However, guests should be prepared for potential crowding at the breakfast room during high season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the sea comes highly recommended.
Consider Transportation
While the hotel offers a free shuttle service, some guests found the location a bit far from central Cancun and other attractions. Consider renting a car or using ride-sharing services for more flexibility in exploring the area.
Check Room Amenities
Guests appreciated the well-equipped kitchenettes in the rooms, which were particularly convenient for those traveling with children. Consider booking a room with a kitchenette for added comfort and flexibility during your stay.
Be Mindful of Breakfast Crowds
Some guests experienced long waits and crowded conditions during breakfast. Consider arriving early or exploring nearby dining options for a more relaxed morning meal.
Take Advantage of Rooftop Facilities
The rooftop pool and snack bar were highlighted as great amenities. Make sure to allocate time to enjoy these facilities during your stay.
Consider Low Season Travel
If you prefer quieter surroundings and potentially lower rates, consider visiting in September, which is considered the low season for the area.
Be Prepared for Noise
A few guests mentioned that the fire alarm went off multiple times in the morning, which could be disruptive. Consider bringing earplugs if you are a light sleeper.
Explore Nearby Attractions
The hotel is close to various attractions such as Wet'n Wild CancĂșn, El Rey Ruins, and Playa Delfines. Plan a visit to these nearby spots for added entertainment during your stay.
Accessibility Considerations
The hotel offers wheelchair-accessible rooms and facilities, making it a suitable choice for guests with mobility needs. Ensure to request accessible accommodations if required.
Pet-Friendly Option
The hotel allows pets, albeit with possible additional charges. If you're traveling with a furry companion, consider this hotel as a pet-friendly accommodation option.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | December |
Average price (weeknight) | $152 |
Average price (weekend night) | $91 |