Royal Solaris Cancun
Photos of Royal Solaris Cancun
Overview
Located in the heart of Cancun, Royal Solaris Cancun offers breathtaking views of Nichupte Lagoon and the Caribbean. It has been a favorite all-inclusive resort for families and couples for over 20 years and offers an architecture similar to the pyramids of the ancient Mayans. This resort offers families an incredible vacation with first-class dining, world-class natural beauties, and wonderful amenities.
Royal Solaris Cancun is a magnificent, all-inclusive resort for families that offers 300 comfortable rooms with gorgeous views of the Caribbean or Nichupte Lagoon. Rooms features include two double beds or one king size bed and lounging areas. As part of the all-inclusive package, guests receive room accommodation of choice, included meals at the resorts five restaurants, unlimited beverages in three bars, all day pool and beach activities, three large interconnected beachfront swimming pools, and water sports such as pedal boats and kayaking. Children also have a special place for fun in the Mini Club and Mini Water Park, supervised by staff.
In addition to the on-site amenities, there are also many landmarks available within walking and short driving distance to the resort. Popular destinations include El Rey Mayan ruins, Mayan Museum, Backstage Theatre, Luxury Avenue, Kukulcan Plaza, La Isla shopping mall, and much more. There are five restaurants on site including Marco Polo, Rosamarinus, Las Fuentes, Pizzalisima, and La Palapita. However, there are many other popular eateries within walking distance such as Black Hole, Sakura Sunset, Casa del mar, and NAVIOS.
The 300-room, Royal Solaris Cancun is an upper-middle-range property with a ton of resort features, including a water park in the kid’s club. Highlights of the hotel include the pool area complete with a swim-up bar, waterfalls, and in-water tile loungers, and spa area. This resort is best suited to families on a budget looking to make a lifetime of memories.
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Amenities at Royal Solaris Cancun
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
General
- Beachfront
- Sea view
- Interconnected room(s) available
- Lake view
- Lockers
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' club
- Kids' outdoor play equipment
- Playground
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Water slide
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Gift shop
- Bicycle rental
- Bingo
- Beauty salon
- Water park
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Garden
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Bedroom
- Alarm clock
Workspace
- Desk
Reviews of Royal Solaris Cancun
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a diverse range of amenities, including a water park in the kid’s club, interconnected beachfront swimming pools, and water sports such as pedal boats and kayaking.
What are the dining options available at the hotel?
The hotel features five restaurants on site, including Marco Polo, Rosamarinus, Las Fuentes, Pizzalisima, and La Palapita. Additionally, there are popular eateries within walking distance such as Black Hole, Sakura Sunset, Casa del mar, and NAVIOS.
What can guests expect from the hotel's staff and customer service?
Guests can expect very attentive and friendly staff, with excellent service at the spa and restaurant. However, some guests have mentioned that the staff can be slow and impatient at times.
What are the common concerns about the hotel's facilities?
Some guests have mentioned that the facilities are old and could use some refurbishing. Additionally, there have been comments about the outdated pool area and the poor WiFi connection in the rooms.
When is the best time to visit the hotel?
The high season is in July, and the low season is in August. Visitors can plan their trip accordingly to enjoy the best of what the hotel and the surrounding area have to offer.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Caribbean or Nichupte Lagoon comes highly recommended.
Explore Nearby Landmarks
Take advantage of the hotel's proximity to popular attractions such as El Rey Mayan ruins, Mayan Museum, Backstage Theatre, and the various shopping malls.
Diverse Dining Options
While the hotel offers five restaurants, guests also recommended trying nearby eateries like Black Hole, Sakura Sunset, Casa del mar, and NAVIOS for a wider culinary experience.
Family-Friendly Activities
Families can make the most of the Mini Club, Mini Water Park, and the interconnected beachfront swimming pools. The hotel's all-inclusive package includes various activities for children, making it an ideal choice for families.
Be Mindful of Room Key Issues
Some guests experienced issues with their room keys not working properly. It's advisable to check the functionality of the room key upon check-in to avoid inconvenience during the stay.
Check Restaurant Reservations
Guests noted that making reservations for on-site restaurants could be challenging as they often fill up quickly. Consider making reservations early to secure a spot at the desired dining venue.
Consider Nearby Transportation
While the hotel offers a range of amenities, it's worth noting that the location may require transportation for accessing local attractions. Guests recommended using Uber or the bus to reach nearby areas.
Room WiFi Limitations
Several guests reported poor WiFi in the rooms. If reliable in-room WiFi is essential, it may be beneficial to inquire about potential solutions or alternatives with the hotel staff.
Varied Pool Experiences
The hotel offers a range of pool options, including a swim-up bar, waterfalls, and in-water tile loungers. However, some guests found the pools to be geared more towards children, so adult guests seeking a quieter experience may want to take this into consideration.
Consider Room Selection for Noise Levels
Some guests mentioned that certain areas of the hotel, particularly the lobby and pool areas, could be lively and loud. Those seeking a quieter environment may want to consider room location preferences during the booking process.
Location
What's nearby
- El Rey Ruins0.7 mi
- Playa Delfines0.8 mi
- Museo Maya de Cancun1.5 mi
- Wet'n Wild Cancún2.7 mi
- Kukulcan Plaza3.8 mi
- Playa Marlin3.9 mi
- Acuario Interactivo4.3 mi
- Playa Chac Mool5.8 mi
- Cancun Golf Club at Pok Ta Pok6 mi
- Forum Beach6.2 mi
- Playa Tortugas6.2 mi
- Playa Caracol6.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Royal Solaris Cancun
Low season | January |
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High season | December |
Average price (weeknight) | $265 |
Average price (weekend night) | $266 |