
Turquoize at Hyatt Ziva Cancun - Adults Only
Photos of Turquoize at Hyatt Ziva Cancun - Adults Only
Overview
Turquoize at the Hyatt Ziva Cancun is an adults-only getaway right in the middle of Cancun, one of the most vibrant resorts in Mexico. The resort sits on a scenic peninsula with crystal waters all around, offering an exclusive getaway for guests.
Guests are welcome to enjoy the luxury services of the resort during their stay. These include personalized butler services, private airport transfers, preferred seating at restaurants and exclusive access to the rooftop pool and bar.
This all-inclusive resort offers swim-up suites, balconies and hot tubs, and ocean views from all rooms. The 547 luxury suites include designer accents, rainfall showers, high-tech entertainment options, and complimentary soft drinks and beer.
Drinks and dining can be found at 7 bars and lounges, as well as 10 restaurants and venues throughout the resort, including a microbrewery. There are three infinity pools and a 24-hour fitness center for guest use.
This resort offers world-class services, and beautiful ocean views from just about anywhere in the hotel. All of the top attractions in Cancun are close by, making Turquoize at the Hyatt Ziva Canun a convenient option for a luxury, adult-only vacation.
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Amenities at Turquoize at Hyatt Ziva Cancun - Adults Only
- Private beach
- Adults only
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Designated smoking area
- Private entrance
- Increased accessibility
- Roll-in shower
- Adults only
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Garden view
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Gift shop
- Snorkeling
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Water sport facilities (on site)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Bedroom
- Feather pillow
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Turquoize at Hyatt Ziva Cancun - Adults Only
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers 10 restaurants and venues, including a microbrewery, where guests can enjoy a variety of dining options such as special diet menus, bar/lounge, food delivery to guest accommodation, coffee shop, and a wide selection of cuisines for breakfast, lunch, and dinner.
Are there any unique amenities offered at the hotel?
Yes, the hotel offers swim-up suites, balconies with hot tubs, and ocean views from all rooms. Additionally, guests can enjoy personalized butler services, private airport transfers, preferred seating at restaurants, and exclusive access to the rooftop pool and bar.
What can guests expect from the hotel's customer service?
The hotel's staff is known for being very friendly and going above and beyond to help. Guests can also enjoy the services of dedicated butlers who are attentive and responsive to guests' needs, making their stay memorable.
Is the hotel known for its cleanliness and safety measures?
Yes, the hotel maintains sparkling clear pools, soft sandy beaches, and a selection of safety measures such as daily housekeeping, contactless check-in/check-out, physical distancing rules, and enhanced cleaning protocols to ensure a clean and safe environment for guests.
When is the best time to visit the hotel?
The high season at the hotel is in May, offering the perfect time to enjoy the beautiful location, spectacular beaches, and clean, well-maintained facilities. However, the low season in September may also be a great time to visit for those looking for a quieter experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Take Advantage of Butler Services
Guests appreciated the personalized butler services, including room decorations, arranging special celebrations, and making dining or spa reservations. Consider utilizing this service for a more tailored experience.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Delphinus Punta Cancún, Forum Beach, and Playa Caracol. Take the opportunity to explore these nearby spots for additional entertainment.
Dine at the Italian and Asian Restaurants
Multiple guests enjoyed the Italian and Asian restaurants the most. Consider trying out these dining venues for a memorable culinary experience.
Consider the Swim-Up Suites
Guests spoke highly of the swim-up suites, praising the convenience and luxury of direct pool access from their rooms. If you enjoy easy access to the pool, this accommodation option might be ideal for you.
Be Mindful of Shared Facilities
Some guests noted that the two Hyatt resorts are fully connected with shared restaurants, activities, and entertainment. If you prefer a more exclusive adult-only experience, it's important to be aware of this aspect.
Opt for a Swim-Up Room
Many guests loved the swim-up rooms for their convenience and luxury. If you enjoy easy access to the pool and a private outdoor space, this room type could enhance your stay.
Enjoy the Rooftop Pool and Bar
Exclusive access to the rooftop pool and bar is offered to guests. Take advantage of this amenity for a more secluded and elevated experience.
Plan Special Celebrations
Guests appreciated the hotel's efforts in celebrating special occasions such as birthdays and anniversaries. If you have a celebration during your stay, consider informing the hotel in advance for a personalized experience.
Check Out the Microbrewery
The hotel features a microbrewery, which some guests enjoyed. If you're a beer enthusiast, consider visiting this venue for a unique experience.
Location
What's nearby
- Cancun Convention Center0.4 mi
- CoCo Bongo Cancun0.4 mi
- Hard Rock Cafe Cancun0.4 mi
- Cancun Golf Club at Pok Ta Pok1.3 mi
- La Isla Shopping Mall2.3 mi
- Kukulcan Plaza2.8 mi
- Spa at The Royal Sands3 mi
- Puerto Cancun4.6 mi
- Puerto Juarez5.3 mi
- Iberostar Cancun Peninsula Convention Centre5.3 mi
- Gran Puerto5.4 mi
- Iberostar Golf Club Cancun5.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Turquoize at Hyatt Ziva Cancun - Adults Only
Low season | November |
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High season | April |
Average price (weeknight) | $1,114 |
Average price (weekend night) | $1,103 |
When to book a room at Turquoize at Hyatt Ziva Cancun - Adults Only
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Value for money | 8.4 |
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Distance to city center | 5.8 mi |
Nearest Airport | Cancun |
Distance to airport | 11.1 mi |