Turquoize at Hyatt Ziva Cancun - Adults Only

The hotel offers 10 restaurants and venues, including a microbrewery, where guests can enjoy a variety of dining options such as special diet menus, bar/lounge, food delivery to guest accommodation, coffee shop, and a wide selection of cuisines for breakfast, lunch, and dinner.

Yes, the hotel offers swim-up suites, balconies with hot tubs, and ocean views from all rooms. Additionally, guests can enjoy personalized butler services, private airport transfers, preferred seating at restaurants, and exclusive access to the rooftop pool and bar.

The hotel's staff is known for being very friendly and going above and beyond to help. Guests can also enjoy the services of dedicated butlers who are attentive and responsive to guests' needs, making their stay memorable.

Yes, the hotel maintains sparkling clear pools, soft sandy beaches, and a selection of safety measures such as daily housekeeping, contactless check-in/check-out, physical distancing rules, and enhanced cleaning protocols to ensure a clean and safe environment for guests.

The high season at the hotel is in May, offering the perfect time to enjoy the beautiful location, spectacular beaches, and clean, well-maintained facilities. However, the low season in September may also be a great time to visit for those looking for a quieter experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.

Guests appreciated the personalized butler services, including room decorations, arranging special celebrations, and making dining or spa reservations. Consider utilizing this service for a more tailored experience.

The hotel is conveniently located near several attractions, including Delphinus Punta Cancún, Forum Beach, and Playa Caracol. Take the opportunity to explore these nearby spots for additional entertainment.

Multiple guests enjoyed the Italian and Asian restaurants the most. Consider trying out these dining venues for a memorable culinary experience.

Guests spoke highly of the swim-up suites, praising the convenience and luxury of direct pool access from their rooms. If you enjoy easy access to the pool, this accommodation option might be ideal for you.

Some guests noted that the two Hyatt resorts are fully connected with shared restaurants, activities, and entertainment. If you prefer a more exclusive adult-only experience, it's important to be aware of this aspect.

Many guests loved the swim-up rooms for their convenience and luxury. If you enjoy easy access to the pool and a private outdoor space, this room type could enhance your stay.

Exclusive access to the rooftop pool and bar is offered to guests. Take advantage of this amenity for a more secluded and elevated experience.

Guests appreciated the hotel's efforts in celebrating special occasions such as birthdays and anniversaries. If you have a celebration during your stay, consider informing the hotel in advance for a personalized experience.

The hotel features a microbrewery, which some guests enjoyed. If you're a beer enthusiast, consider visiting this venue for a unique experience.