Quality Resort Chateau Canmore

Pros: The location is close to the legacy trail for biking. Free parking

Cons: Staff - not all are helpful. There was only one who tried her hardest to help accommodate our request. The other people we had interactions with seemed less than interested. This place is falling ...

Pros: I like that it had a lot of facilities, but they turned out to be very old and not available after ten.

Cons: The staff was horrible. The room was very old-fashioned and showed a lot of wear and tear. The gym, sauna and pool etc were only available until ten, but all restaurants close really early in town, so...

Pros: Location

Cons: Not worth the money .. small room , not mentained , everything looked old and dirty ... staff were a bit rude ... lobby coffee was horrible

Pros: Hotel was located close enough to Banff that we were able to do our day trips into the park. We had an issue the first couple of nights with a slow draining shower and the hotel staff moved us to another room to fix this issue. The location is quiet.

Cons: The hotel is hardly walking distance from any attractions and sights, even in Canmore. The hotel restaurant attracted some less than family friendly folks.

Pros: Great location.

Cons: Single slow elevator for the entire hotel. Uncomfortable sagging beds. No free breakfast, which would have been nice given the inflated price of the hotel.

Pros: Nice lobby

Cons: Dated facilities, very inconvenient sauna.. No towels supplied, no plunge pool. Only a cold shower. Sheets did not fit the bed - too small. A laundry problem we were told. Staff were inclined to be ...